We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great location but staff not helpful” 3 of 5 bubbles
Review of Apartamentos Murillo

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Apartamentos Murillo
Ranked #57 of 179 Hotels in Seville
Certificate of Excellence
Madison, Wisconsin
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great location but staff not helpful”
3 of 5 bubbles Reviewed 30 July 2013

Great location. They could not accommodate an early checkin. Allowed us to drop off our luggage. When we returned we were still told our room was still not available even though it was well after our checkin time.

Bedrooms and bathrooms were good size and clean. Although master bedroom was 2 twin beds. Couch was very uncomfortable. No dish soap even though we asked.

Hotel had a great rooftop bar with great nighttime view of the Alhambra. Street performers could be heard and they were wonderful.

Apartment manager was fine but not very helpful. he did not seem interested in going out of his way to make us comfortable while we had to wait.

Then when we were thought it was a noon checkout they told us we needed to be out by 10am. Absolutely no accommodation for our delayed checkin.

  • Stayed July 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank KarenXYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

650 reviews from our community

Traveller rating
    306
    237
    74
    17
    16
See reviews for
205
269
13
4
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
England
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 29 July 2013

The apts are in a brilliant location i found the staff very pleasant. the rooms had everything we needed and more. we do not go to Seville to sit in a room
.It is very close to the main site seeing attractions.The main town centre is only five minutes walk.
I would recommend hiring a bike as there are a lot of bike lanes around the city.
Good advice is to just wander about and lose yourself in the atmosphere of the place. I have never been anywhere were i have got lost in the streets so many times, but felt so safe.
I would not advise to eat in the Murillo bar across from the hotel our tapas were disappointing, and i presume it was the owner who served us was not very welcoming.

  • Stayed July 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank gary01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
somewhere in Ontario
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 14 July 2013

After a very tiring day in Barcelona and a flight to Seville, our family (including a 10 years old and a 70 old) got to the apartments, waited a long time to be accommodated to find out that they did not have a room for us. We BOOKED IN APRIL! No room for us, air conditioning was not working. They gave us a room in a different building, close by (same area), no view, no terrace. Very disapointing and inconsiderate. I cannot comment on the quality of room at Apartamentos Murillo, because we did not get to see them. I chose this building for the terrace, and the view and the reviews. Breakfast at Hotel Murillo was good.

  • Stayed July 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Deah222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
27 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 bubbles Reviewed 10 July 2013 via mobile

The staff was rude to us from the start and told us to wait because our room was not yet ready. During our wait the staff had a long loud argument that made us feel uncomfortable. After waiting 2.5 hours I went to find a manager at the main hotel because the staff at the apartments had all disappeared. The manager gave us our room at 6:15pm. The staff was cold and never offered any information about the apartment or surrounding area. Our reservation said checkout was at 12, but it was actually at 10am, and the staff was confrontational when I tried to explain this. They also talked about us and used obscenities in Spanish because they thought we only spoke English. These apartments are in a great location, but we would never stay there again!!

  • Stayed July 2013
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
4 Thank DNATravels72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangor, North Wales
Level Contributor
114 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 19 May 2013

We rented a two bed apartment with lounge/diner for the two of us. It was very clean and newly furnished with linen, towels and complimentary toiletries, and the small kitchen was well equipped. Location was perfect, in the maze of narrow streets of the historic Santa Cruz district. There's no passing motor traffic though you can hear people talking as they pass by, it was quiet at night though, there are no bars within earshot. Very effective aircon.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Scottish_Hosteller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barry
Level Contributor
80 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed 29 April 2013

A spacious apartment with a fully equipped kitchen right in the centre of Barrio Santa Cruz, that means walking distance to everywhere. Very friendly staff, speaking several languages. From the roof top bar of the sister hotel Murillo you have a beautiful view of the cathedral. In sum: a very good price-value deal.

Room Tip: Ask for a room towards the back to avoid noise from the street
See more room tips
  • Stayed April 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MK1Barry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed 28 April 2013

Stayed at this hotel in April 2013. The location is great (if you do not have a car) in a historical walking-only district very close to numerous restaurants and cafes and the main tourist sites. The room was functional and clean with decent furnishings. The staff were not unfriendly, but performed near the minimum required to answer questions and requests, and it seemed like our questions were a bit of an inconvenience for the staff instead of part of their job assisting guests.

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank NoHiddenPath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Seville hotels
Casco Antiguo
Apartamentos - Suites Santa Cruz
Casco Antiguo
Hotel Murillo
Hotel Murillo
#33 of 179 in Seville
4.0 of 5 bubbles 1,809 reviews
Casco Antiguo
Hotel Boutique Elvira Plaza
Show Prices
Show Prices
Show Prices
Casco Antiguo
Hotel Alcantara
Hotel Alcantara
#40 of 179 in Seville
4.0 of 5 bubbles 697 reviews
Casco Antiguo
El Rey Moro Hotel Boutique Sevilla
Casco Antiguo
Hotel Palacio Alcazar
Hotel Palacio Alcazar
#100 of 179 in Seville
4.0 of 5 bubbles 253 reviews
Show Prices
Show Prices
Show Prices

Been to Apartamentos Murillo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Apartamentos Murillo

Property: Apartamentos Murillo
Address: Calle Lope de rueda 16 | Barrio de Santa Cruz, 41004 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville > Casco Antiguo
Amenities:
Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access Airport Transportation
Hotel Style:
#34 Family Hotel in Seville
#55 Romantic Hotel in Seville
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Apartamentos Murillo 3.5*
Number of rooms: 23
Official Description (provided by the hotel):
The Maeva Patio de la Cartuja residence is located at the very heart of Seville, where the popular, lively Macarena and San Vicente areas meet. The comfortable, roomy apartments are set around an interior patio with ocher-coloured walls. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Odigeo and Priceline so you can book your Apartamentos Murillo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Apartamentos Murillo Seville
Apartamentos Murillo Hotel Seville

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing