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Hotel Puerta de Sevilla
Ranked #82 of 177 Hotels in Seville
Reviewed 29 December 2011

Very nice hotel, the staff is very nice, they speak English and solve promptly any wish.
The rooms with a street view are loud because the restaurants close after midnight. If they have available rooms, you can ask for a quiet room.

  • Stayed: September 2011, travelled with family
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1  Thank Namiko_Mika
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 - 169 of 772 reviews

Reviewed 2 December 2011

Lots of tourist noise from the street. Right above a fish-fry restaurant that smells 18 hours a day.
We found the manager rather anxious to sell us the hotels "discount" entertainment.
All in all, the worst place we stayed in Spain over more than three weeks of travel.

  • Stayed: November 2011, travelled with friends
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1  Thank elterrill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2011

Spent three nights (room only) in Seville at this lovely little hotel where Mariano on the front desk was very helpful. He mentioned local entertainment but did not push it; he gave clear directions in English to all the walkable main tourist attractions. Had a problem with the very hard mattress and we were given room keys to select a more suitable bed. Hotel is spotlessly clean. Food is not an option but there are many excellent restaurants nearby. Recommend Vinaria tapas in the street back-to-back with the hotel.

Room Tip: Rooms with balconies can be noisy in the morning. There are 'internal' rooms which are quie...
  • Stayed: November 2011, travelled as a couple
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Thank Eleanor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2011

Managers agressively steered us toward entertainment that paid them a commission. Tiny room and bathroom falsely said to be soundproof. Do not believe this claim. Breakfast claim misleading - have to go next door for a continental breakfast which is actually an oily sandwich with meat in it.

We booked this hotel after reading that it was noisy on trip advisor and to ask for a quiet room. We emailed the hotel asking for a quiet room and information about booking tickets to a Flamenco festival on at the time of our visit. The manager took it upon himself to call me at home in Australia and discourage me from going to the flamenco show I wanted to attend by telling me it was far away from town and no good. He also said that they had perfect soundproofing with extremely thick glass on their windows. I believed him and we made plans to see another flamenco show. When we arrived, we asked them to book it for us and two members of staff agressivley tried to force us into one of the several shows they have affiliations with. We were not interested, they booked the one we wanted and the manager then approached us and told us it would be terrible and not worth our time and that he knew everything about Flamenco so we should listen to him. The show we went to was at the Flamenco Museum which is run by one of the best and most notable flamenco dancers there is. It was a great show.
Furthermore, the room was absolutely not sound proof. The sounds of the street were dulled by the glass windows but by no means was it eliminated. We could still here music, traffic sounds and people talking and shouting on the sreet.
Overall - a poor experience!

Room Tip: Ask for a room at the back - don't accept their explanation about sound proof glass, only a room...
  • Stayed: November 2011, travelled with family
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Thank akf89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
puertasevilla, Director General at Hotel Puerta de Sevilla, responded to this reviewResponded 28 November 2011

This Manager is not engaged in persecuting anyone to sell any ticket of any kind. We will not make phone calls to Australia for a person to change his mind to see any flamenco show, because this phone call would be much more expensive than any commission we might have on any ticket. There is no flamenco festival in Seville in November, either in October or December.
We love the Flamenco Museum, in which we keep a friendly relationship and we also sell its tickets.
We serve a continental breakfast, in which we serve toast with acorn Iberian ham, which costs 60 per kilogram, and is not a piece of fatty meat.
The composition of our continental breakfast is on our website and anyone can know it before coming to our hotel and ask for it or not, as desired. We also inform about the price and the place where we serve breakfast.
Our rooms are soundproofed, although it is true that to eliminate 100% sounds is absolutely impossible, but we are exactly where everybody wants to be, just in the heart of the historical site of Seville.
And for the information of everybody we inform that we do not have rooms at the back as this review advise.
After reading all the reviews of "akf89" it is impossible to always have so bad luck, especially using the tripadvisor reviews, and only one is good, but in this review they were coming from having a car accident, what can I say?.
Unfortunately this review has been written by someone with malicious intent and with little knowledge of our hotel and the Spanish culture.
Mariano Alajarn
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2011

Stayed 1-3rd October 2011. Decent hotel for the money.Hotel rooms confortable and in excellent location to explore the city.Don't bother to order breakfast as there are plenty of
cafes close by serving good meals.Seville is a wonderful city to visit and I am planning
to visit again for a longer stay.Would stay at this hotel again.

  • Stayed: October 2011, travelled with family
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Thank Citybreaker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2011

Recommended by a very good friend and trip adviser reviews. Agree Hotel very clean and in a good location with pleasant staff. However the mattress had a huge dip in the middle making a very uncomfortable stay not helped by being located right next to the lift which sounds like an electric drill when being used. All in all may go back but would not have same room.

Room Tip: Not room 32 or 33 which are on the top floor as next to the lift also door to outside large terrace...
  • Stayed: November 2011, travelled as a couple
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Thank Yorkslasstraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2011

We spent 4 nights at the hotel - Monday to Thursday. We drove to Sevilla and the car park next to the hotel is relatively easy to find as it is in the centre of Sevilla on a main route from the A92 motorway/autovia. The car park is expensive but is worth it as it is so close to the hotel to get things from the car and peace of mind that the car is secure. The hotel is in a great location - walking distance to the Cathedral, Real Alcazar, Grand Plaza, Maria Luiza Park, museums, river and other sights. The hotel is close to tapas bars and is around the corner to Vineria San Telmo restaurant/tapa bar (currently number 1 of 347 in Tripadvisor - must do, must book!). The hotel is also a short walk to Casa de la Memoria de Al-Andalus, a great place to see flamenco - must do, must book! Our room on the top floor, was very clean and the Spanish furniture fitted in well to the rest of this boutique hotel. We had a large double shower. The bed was comfortable and the room was not noisy apart from the lift noise. We had views of the Giralda tower, which is lit up at night. A real bonus was the rooftop patio - maybe a tip for others who drive to the hotel - we took drinks and breakfast with us and had breakfast in the sun on the patio - very nice start to the day and saved money! The hotel staff were very helpful and friendly. Booking the river boat trip via the receptionist was definitely cheaper. We will go to this hotel again when we revisit Sevilla.

  • Stayed: November 2011, travelled as a couple
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2  Thank AlmondFarnham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Puerta de Sevilla

Address: Calle Puerta de La Carne 2, 41004 Seville, Spain
Region: Spain > Andalucia > Province of Seville > Seville
Amenities:
Wheelchair access
Hotel Style:
#23 Business Hotel in Seville
#35 Romantic Hotel in Seville
#37 Family Hotel in Seville
Price Range: £55 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Hotel Puerta de Sevilla 1*
Number of rooms: 16
Official Description (provided by the hotel):
Cozy family hotel in the historic center of Seville "Barrio de Santa Cruz", next to the city's top attractions: Cathedral, Giralda, Real Alcazar, Casa de Pilatos, etc. By the only parking available in 1 km around. Seville-style rooms with a/c, heating, satellite TV (channels in: English, French, German, etc), free wifi internet in all rooms, safe, ironing board, telephone.Friendly and multilingual staff (English, French, Italian, etc). Terrace with views of the Giralda and Murillo Gardens. ... more   less 
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Also Known As:
Puerta De Sevilla Seville
Puerta De Sevilla Hotel

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