When I arrived at hostal Redes at 21:00 they told me they had to close one floot because of problems with water and they had booked me a room at hostal Roma, which is nearby. I went to hostal Roma, but the rude receptionist who doesn't understand or speak a word of English, kept repeating that I was at hostal Roma and not Redes. I explained several times to him, that hostal Redes had booked me a room, but he didn't find my name on the list. I asked him to call hostal Redes, but he didn't want to. I took my mobile phone, dialled the number and gave my phone to him. He kept shouting and after five minutes, I realised there was no solution, so I asked him my phone back. He didn't want to give it back and kept shouting. After a while he gave me my phone back, I took my bags again and went to hostal Redes. On my way back I met the receptionist of hostal Redes. She went back with me to hostal Roma, where they started to argue again for about ten minutes. The guy at hostal Roma, had given the room she booked for me, to someone else. So hostal Redes had to find an other hotel. She finally booked a hotel, paid me a taxi, because it was very far from there and told me to come back at the hostal next morning for breakfast. She had only booked me a room and no breakfast.
When I finally got to my room in the other hotel it was 23:00.
The next morning I went back to hostal Redes. When enterring my room I was glad, I had only one night there. It looked like a prison in stead of a hotelroom. The room was about 1,8m x 2,4m!!!! There was a 1-personbed in it,, and that's it, no room for anything else. Even the bathroom was bigger than the room.
Breakfast was very poor quality. Make sure you get up early and get your breakfast at 8:30. Because at 9:00 it's full and there's no place to sit.
There is no toilet in the hotel, only in the rooms, so if you get there early and you have to wait for your room, you must go to some cafe.
The hotel was clean, but the room smelled awfull.
Positive: The staff is friendly, especially the man. The location is ok. Close to busstation Plaza de Armas. If you want to go from the other busstation (San Sebastian) to the hotel, than don't take the bus C4, because it takes 1 hour! Just go by foot or take a taxi (5 euro).
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