We stayed for three nights in this hotel and went there with some trepidation after reading some of the more recent reviews on Trip Advisor. We agree, it is quirky, the decorations are amazing and I was not sure whether I was in a museum or an hotel. Our room was adequte, most of the furniture in the room was rickety and needed some sort of repair, however, the bed was comfortable. The air conditioning worked well enough and the breakfast was also adequate. The front desk staff are a bit frosty and could do with some training around how to make customers feel welcome and valued. There is little warmth and they didn't make any effort to assist with requests. For example, we asked if we could get some hot water and they just said 'no'. This is despite having a restaurant attached to their hotel. We also had to leave very early one moring, before breakast and there was no offer of a sandwich or fruit (which we had offered in another hotel when we had to leave early). This could be a really good hotel; what it needs is a really good customer service ethos and a genuine desire for their guests to really feel welcomed. I would also recommend them considering some shared guest lounge with some tea and coffee making facilities. These things cost very little, are rarely abused, but go a long way to creating a good feel in a hotel. I would also recommend that they fix up some of the furniture in the rooms and try and coordinate some of the furnishings (just a little so as not to detract from its quirky charm).
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Odigeo, LoveHolidays, Hotels.com and Agoda so you can book your Hotel Convento La Gloria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Convento La Gloria Hotel Seville
- Convento La Gloria Seville