Let's face it: things don't always go to plan. If our experience of how the staff handled our stay when not everything was going right is any indication, there is little that will ever get in the way of you having a fantastic stay.
So, what didn't quite go right for us? Well, we had booked a 2 bedroom apartment and upon arrival we were told that our room had a bathroom / plumbing problem and would not be available. Many apologies. We were then told we could instead have two adjoining apartments: one with kitchen etc but 1 bedroom, and the other room with just bedroom. This proved to be an excellent compromise. Further, when we discovered that we were missing a toaster, this was no problem: a completely new one was delivered within an hour. That is service.
Beyond this we had a great stay and I can highly recommend the apartments. In particular:
* The location is fantastic – right in the heart of things and a few blocks from supermarket (remember they are closed Sundays!). It is lovely to listen to the church bells in the morning and evening.
* The fit out is high quality, it is nice to have the room serviced daily, and has the sort of kitchen/laundry stuff you would need.
* I agree with many others that it is not the quietest place – mainly because of the restaurants below. Not a big issue, but be aware.
* The staff can help with maps, directions, bag storage on check out etc. Nothing was too much trouble.
* It is a 10-15 Euro taxi ride to/from the Renfe train station.
- Official Description (provided by the hotel):
- Sabinas El Pilar has modern apartments in the center of Saragossa.It's located in the center of historical, artistic and commercial old town, close to Basilica of Pilar and Cathedral of La Seo.From Sabinas El Pilar, we offer service like a hotel, enjoying the independence that our accomodations provide you.Every room or apartment has sight to the Basilique, Free Wifi, TV, complete bathroom, individual safe, air conditioning and heating.Place to pick up the keys and reception 24 hours is located in 50 metres, in Hotel Sauce (33, Espoz y Mina, str.)Services that you will enjoy during your stay in Sabinas El Pilar:daily cleaning, free Wifi, parking nearby, handmade breakfast buffet, laundry, fax and ordinary post, meeting room and transfer to station or airport. ... more less
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