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“Perfect location”
Review of Palafox Hotel

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Palafox Hotel
Ranked #14 of 78 Hotels in Zaragoza
Certificate of Excellence
Brighton and Hove, United Kingdom
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Perfect location”
Reviewed 21 October 2013

Like many previous reviewers we found this hotel ticks all the boxes for a comfortable and convenient stay in Zaragoza. Staff really helpful and knowledgeable about where to eat etc .. Added bonus it has its own car park!

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gez44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review, 31 October 2013
Dear Guest,
We are so pleased that you had a wonderful stay with us.
Kind regards,

Isabel Sancho
Dpto. Operaciones
Palafox Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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592 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
london
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 13 October 2013 via mobile

Comfortable room, although the bathroom was a little tired looking. The real value of this hotel was its personable and extremely helpful staff, and it's brilliant location. Just on the edge of everything that you want to see and do in Zaragoza yet secluded enough for you to be away from the hustle and bustle when you want to relax. Perfect.

Stayed September 2013, travelled as a couple
Helpful?
Thank Susie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review, 16 October 2013
Dear Guest,
Thank you very much for your kind words.
I' ll do hope that we will have the pleasure of welcoming you back any time soon.
Regards,

Isabel Sancho
Dpto. Operaciones
Palafox Hoteles
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London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2013

We used this hotel during our MotoGP trip this weekend.

The staff are super helpful and professional. We were able to have a late check-out (5pm) for and extra é40. We thought a glass of house wine and a beer was pretty reasonable at é6.40, given that the house wine was Muga Rioja, which costs a lot more in London.

We also had the added benefit of some warm sun, which meant we could use the pool ;-)

The locationis great too. You can walk around town and El Tubo for tapas is very close.

No complaints at all.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank whitey-in-blighty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review, 9 October 2013
Dear Guest,
I would like to thank you very much about your lovely comments you made about our Hotel and staff during your stay.
We will keep on working to maintain our high level of costumer service.
Yours faithfully,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
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Scottsdale
Level Contributor
969 reviews
174 hotel reviews
common_n_hotel_reviews_1bd8 449 helpful votes
Reviewed 22 September 2013

Well located a short walk from most of the main sights in the old town and the magnificent basilica this is a decent enough hotel. Our room was OK with well worn old style furnishings but everything worked and it was clean.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review, 25 September 2013
Dear Guest,
thanks for your comments.
Best regards,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gliwice, Poland
Level Contributor
253 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 18 September 2013

Good hotel with great rooms but very expensive breakfast and car park. Fresh orange juice for breakfast!Excellent. Scrambled eggs - definitely need improvement...unless you ask for freshly made one. Lots of sweets and fruit to choose from (if you like it). Good swimming pool. It's definitely a comfortable hotel with lots of restaurants around! Very good and professional service at the reception desk.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Franeczka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review, 25 September 2013
Dear Guest,
We are so pleased that you had a wonderful stay with us.
Kind regards,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 5 September 2013

a beautiful city - and a lovely classy hotel
great location and the underground parking makes it hassle free if you are driving on and out through spain
the reception staff were very helpful - knowledgeable and the pride in their job and their city comes out in their recommendation where to go and what to see
breakfast a real wow
a lovely stay
we will go back there

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank franceabroadfrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review, 10 September 2013
We are delighted to know you enjoyed your experience with us. We would like to thank you for all your lovely comments about the staff and the breakfast.We would love to welcome you anytime soon.
Kind regards,

Isabel Sancho
Dpto. Operaciones
Palafox Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
RG27 8ND
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 August 2013

We stayed here for 2 nights and then returned after a week for 1 night. The reception staff were more than helpful without being OTT, nothing was too much trouble and they all spoke excellent English. Our room was large, the bed was comfortable and the linen was top quality. They allowed us to keep the room till 5 pm on the day we left as our flight wasn't till 10pm - there was no extra charge. Being August I don't think there were full. The pool on the roof was a bonus for afternoon sunbathing. The breakfast was excellent but the fixed menu dinner on the night we arrived was disappointing. Great place to stay, would go back.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hedwig4080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review, 5 September 2013
Dear Guest,

We are so pleased that you had a wonderful stay with us.
It is one of our main objectives that our guests feel like being at home during their stay with us.

Kind regards,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palafox Hotel

Property: Palafox Hotel
Address: Calle Casa Jimenez s/n, 50004 Zaragoza, Spain
Region: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Zaragoza
#10 Luxury Hotel in Zaragoza
#11 Business Hotel in Zaragoza
Price Range (Based on Average Rates): £
Hotel Class:5 star — Palafox Hotel 5*
Number of rooms: 179
Official Description (provided by the hotel):
The Hotel Palafox represents the prototype of the large five stars luxury hotels being the first of the entire region of Zaragoza. It houses an important service center and meeting place of Zaragoza. Furthermore it is located in a quiet street, surrounded by the largest commercial district in the city.Great business center named "Real de Zaragoza", only for its size and appearance impressive, equipped with extensive communications systems, secretarial services, simultaneous translation, among others. ... more   less 
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Also Known As:
Palafox Hotel Zaragoza

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