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“visit to Zaragoza”
Review of Palafox Hotel

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Palafox Hotel
Ranked #13 of 78 Hotels in Zaragoza
Certificate of Excellence
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“visit to Zaragoza”
Reviewed 28 May 2014

We have stayed at this hotel on 2 occasions and it has been a lovely experience both times.
We spent 5 days there for a medical congress and 3 days will touring the area with family.
The hotel is situated in the center of the city, it is easy to walk to the tourist sites, bars and restaurants.
The rooms and baths are large and very comfortable and quiet. The staff is very helpful and pleasant. My brother left his cell phone in the room on departure and they kept it for us until we returned by the hotel a few days later.
I think it's a good value and it has the added plus of valet parking.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GypsyLily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review, 18 June 2014
Dear Guest,
Thanks for coming back to hotel Palafox during your visit in Zaragoza. We are glad that you had a great stay with us. We´d like to inform you that we keep all objects that our clients forget in the hotel during several months.
Best regards,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
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605 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Worcester, United Kingdom
Level Contributor
98 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 28 May 2014

This is a stylish, comfortable hotel only a few minutes' walk from interesting places to visit, good shopping and restaurants. The room was spotless, comfortable and well furnished and the valet parking was a plus. Staff were very helpful. Recommended!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank claire_walker12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review, 18 June 2014
Dear guest,
Thank you very much for your kind words.
Best regards

Elena Auría
Dpto. Operaciones
Palafox Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Scotland
Level Contributor
150 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 19 May 2014 via mobile

It was a lovely safe haven from the bustling streets of Zaragoza which was a frantic Saturday night experience eating and drinking in the city as Barcelona had just drawn with Madrid - the place was buzzing. Wished we had eaten in the hotel restaurant as we popped in for a drink and the menu looked lovely. We booked a mini suite which was lovely and we had the best nights sleep of our holidays. Stunning, quality hotel, great location and very reasonably priced. I can highly recommend this hotel.

Stayed May 2014, travelled as a couple
Helpful?
Thank ThewalkersScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review, 18 June 2014
Dear Guest,
We are so pleased that you had a wonderful stay with us. Thank you very much for your kind words. We would like to have the pleasure of welcoming you back any time soon and so you would be able to taste the menu in the restaurant.
Kind regards.

Elena Auría
Dpto. Operaciones
Palafox Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 April 2014

We stayed for 2 nights and found the hotel clean and quiet, in a position about ten minutes walk from the central squares and shopping district. The staff at reception were very friendly and helpful, breakfast was fine. Would have loved the pool to be open!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank annemnzn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review, 6 May 2014
Dear Guest,

Thank you very much for your opinion.
We´ll hope you will stay with us again in the next summer and so you will enjoy our swimming pool. Swimming pool season: 1st June to 30th September.
Best regards,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 April 2014

We enjoyed a two days Trip to Zaragoza with a stay at the Palafox. The welcome was a positive experience in itself.
We parked opposite of the Hotel in the underground garage. When arranging the room keys we asked about the Hotel parking. The staff offered to pick up the Car and park it. A great Service! Overall the staff always showed a helpful and friendly attitude. Communication in English was a pleasure. Rooms tidy and as expected. Good breakfast with an observant waitress. Simply recommendable.

Wir genossen eine 2 Tages Tour nach Saragossa mit Übernachtung im Palafox. Allein die Begrüßung hinterließ einen positiven Eindruck. Beim Ein-checken fragten wir nach dem Hotel Parkplätzen, da wir in der Untergrundgarage gegenüber geparkt hatten. Die angestellten boten sofort an den Wagen abzuholen und in die Hotel eigene Garage zu überführen. Ein erstklassiger Service. Die Bediensteten waren durchwegs freundlich und hilfsbereit. Die Kommunikation im englischen war eine Freude. Die Räumlichkeiten sauber und aufgeräumt wie erwartet. Ein gutes Frühstück mit aufmerksamen Kellnern. Kurzum, empfehlenswert.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dagoeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review, 6 May 2014
Dear Guest,
Thank you for coming back to hotel Palafox during your visit in Zaragoza. I am glad that you had a great stay with us.
Best regards,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ashdod, Israel
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 9 February 2014

Wife and I stayed a couple of nites on the way back from Bilboa.
All modern neat and clean.Breakfest was excellent and location very convienent for a walk thru this lovely city.Good value with free parking and a rooftop pool.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ROBERT O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección Hotel at Palafox Hotel, responded to this review, 14 February 2014
Dear Guest,
Thank you for your opinion. We´ll hope you will come back to visit us in the near future.
Best regards,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
71 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 February 2014

Location is great for food and shopping and just a pleasant 15 minute walk from the river and Basilica. Parking is good too at the hotel. Rooms were quite good and the main reception/bar is trendy. Staff were great and attended to all our needs.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NightOwl1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palafox-Hoteles, Dirección hotel at Palafox Hotel, responded to this review, 14 February 2014
Dear Guest,
We are so pleased that you had a wonderful stay with us. I' ll do hope that we will have the pleasure of welcoming you back any time soon.
Kind regards,

Elena Auría
Dpto. Operaciones
Palafox Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Palafox Hotel

Property: Palafox Hotel
Address: Calle Casa Jimenez s/n, 50004 Zaragoza, Spain
Region: Spain > Aragon > Province of Zaragoza > Zaragoza > Casco Antiguo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Zaragoza
#9 Luxury Hotel in Zaragoza
#11 Business Hotel in Zaragoza
Price Range (Based on Average Rates): £
Hotel Class:5 star — Palafox Hotel 5*
Number of rooms: 179
Official Description (provided by the hotel):
The Hotel Palafox represents the prototype of the large five stars luxury hotels being the first of the entire region of Zaragoza. It houses an important service center and meeting place of Zaragoza. Furthermore it is located in a quiet street, surrounded by the largest commercial district in the city.Great business center named "Real de Zaragoza", only for its size and appearance impressive, equipped with extensive communications systems, secretarial services, simultaneous translation, among others. ... more   less 
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Also Known As:
Palafox Hotel Zaragoza

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