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Tryp Zaragoza Hotel
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Reviews (1,005)
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514
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14
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All reviewscity centreclose to train stationnice hotelbuffet breakfastroom was largecomfortable staysound insulationaround the cornerunderground parkingminute walkpriced hotelan overnight staybus stopbed was very comfortableexcellent value for moneyshort staysupermarket
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Reviewed 5 March 2014

We have been here more often and it is Always a good experience. Good service, good breakfast and good value for money. Near to the station and a good connection to the public transport for visiting the wonderful historic centre.


  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
1  Thank Bjorn Matheus A C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Manuel S, Gerente at Tryp Zaragoza Hotel, responded to this reviewResponded 6 March 2014

Dear Bjorn Matheus A C

It has been very kind of you, that you took the time to let us know about your amazing experience!

It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff.
We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.

We hope you visit us again and of course we will be very pleased to welcome you.

Luis Manuel Sánchez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 November 2013

The hotel is new, rooms are without carpet :-), it all looks fresh and tidy, staff is very helpful but they need to improve the following:
*breakfast is poor. Apparently it looks great but it is not a 4 star hotel breakfast. Breakfast lounge is freezing
*the only newspaper available is La Razón (extreme right wing party) and no Pais, El mundo, etc.
* carpet on third floor corridor is filthy (full of stains)
* location is next to the station but it is far away from downtown Zaragoza

What I really liked was the towels. They are perfect and very good size. Loved the snackbar/restaurant that is affordable and good quality.

If you arrive by train, the arrival exit is 400mts from hotel.

I would come back.... Hope they serve in future smoked salmon for breakfast

Stayed: November 2013, travelled on business
Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luis Manuel S, Gerente at Tryp Zaragoza Hotel, responded to this reviewResponded 17 November 2013

Dear Paul C,

First at all I want to thank you for your comments. It is perfect for us to receive your direct feed back.

We are surprised about what you described about our breakfasts because they are one of our most highly valued, but certainly we will review our procedures.

About press, we have other national newspapers daily, but it may be this day only this newspaper was available beacause the rest of the press had finished

We reiterate our appreciation for your contributions, they are very important to improve in our daily work to the total satisfaction of our Clients.

It will be a pleasure to welcome you again the next time you regret to Zaragoza.

Best regards,

Luis M. Sánchez
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

The hotel is a good 30mins walk into the centre of town, closer to the railway station, The hotel sign is only on one side, so it is not obvious when driving round the one way streets. Parking is 12 euros per day, but we parked opposite the hotel for free. Many coach tours stay here, so can be quiet noisy at breakfast. Modern rooms with everything you need. Reasonable price for a city hotel. Reception staff very helpful and accommodating. Would definitely stay again, but may have to take bus into town!

  • Stayed: September 2013, travelled with friends
    • Value
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Thank FamilieWanderlust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María RO R, E-Guest Experience at Tryp Zaragoza Hotel, responded to this reviewResponded 17 October 2013

Dear FamilieWanderlust,

Thank you very much for your comments about your stay with us in Tryp Zaragoza Hotel.

It will be great that you will be back again the next time you visit the city.

Best regards,

María Rubio
E-Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

All the staff were efficient and accommodating. The room was large, modern and clean, with a very comfortable kingsize bed. The bathroom was a good size, and included a bathtub. The air conditioning and wifi worked very well. Some noise could be heard with neighbours entering and leaving the room next door, and when being cleaned. The location of the hotel is at least two kilometres from the centre of the city but there is a very frequent bus service close to the hotel. There are two supermarkets within a two minute walk of the hotel and the hotel itself can be seen from the bus and train terminal.

Stayed: October 2013, travelled as a couple
Thank adelaideruns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María RO R, Guest Experience at Tryp Zaragoza Hotel, responded to this reviewResponded 14 October 2013

Dear Guest,

It is fantastic to receive comments like yours.

We are grateful for your description about Tryp Zaragoza Hotel.

If you visit the city again, don´t hesitate to visit us.

Best regards,

María Rubio
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2013 via mobile

We have stayed here a few times. Staff is very friendly. There is a coffee bar in the lobby that has light snacks. Very handy to train station but not so close to town.
Very modern decor. Free WeeFee (as they say it).

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Dicksan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
María RO R, Guest Experience at Tryp Zaragoza Hotel, responded to this reviewResponded 19 August 2013

Dear Mr. Dicksan,

It is a pleasure for us to know that you repeat your stay at Tryp Zaragoza.

Thank you very much for choosing us.

It will be fabulous to welcome you again the next time you visit Zaragoza.

Best regards,

María Rubio
Guest Experience

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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