This is a 4 Star hotel in the centre of the city. It's a good location and the hotel is spotlessly clean and tidy. This is the only hotel in Bilbao that retains a doorman: he seems to be there day and night, always cheerful and always on the ball to help you order a taxi - very much a plus for the hotel.
The downside for me was how expensive eating in was. I got back tired and did not fancy going out to eat, but a room service dinner (a simple "plato combinado", a salad and a bottle of water) set me back a cool 35 Euros; anything more upmarket could double that price tag. Add on another 15 Euros for Internet and the extras became quite expensive. When I got down to breakfast at 9 a good part of the hot breakfast options were finished and, despite waiting a while, no more scrambled eggs appeared for example. There were fewer healthy breakfast options than I would expect (no sign of muesli and although there was a sign advertising the availability semi-skimmed milk it was far from obvious which jug it referred to). Overall I was not impressed by the breakfast, although the breakfast room was, like everything, comfortable and impeccably clean.
Another item that disappointed me was that when I opened the curtains to get some daylight I saw at once why they were closed... the room faced onto a very depressing small void with concrete walls in front; the curtains stayed closed!
- Official Description (provided by the hotel):
- Contemporary Hotel, popular comforts for business or leisure travelers, restaurant serving Basque Cuisine; set in the city center. ... more less
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- Also Known As:
- Ercilla Hotel Bilbao
- Golden Tulip Bilbao