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“A bit dreary”
Review of Hotel Ercilla

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Hotel Ercilla
Ranked #25 of 42 Hotels in Bilbao
Reviewed 2 November 2013

We chose the hotel because we thought it would be a good location. It it on a pedestrian street, with NO restaurants at all other than the two the hotel offers — a choice between loud and very ordinary, or expensive.
This is a big hotel. The room was fine, but the bed was penitential. I went to the desk to ask, at least, for a soft pillow and they said they didn't have such a thing. The staff were perfunctory. In the morning there was a picket line in front of the hotel — the hotel staff.
It seems that most of the restaurants are in the old town — better to stay closer to that area.

  • Stayed: October 2013, travelled as a couple
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1  Thank Carol A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 - 147 of 966 reviews

Reviewed 29 October 2013

The rooms were standard but what was bizarre is that my room on the first floor had a view of a fenced off concrete floor area with lots of large pieces of bread lying there. Whether this was a regular occurance or a one time thing I couldn't tell.

WiFi worked very very slowly, but it worked.

Can't comment on the normal breakfast since my group had to leave before it was served but they did make a simple breakfast available to us before we had to leave.

Room Tip: Higher than the first floor.
  • Stayed: October 2013, travelled on business
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Thank Swiss_MnM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2013

Spent a night here on business - right in middle of city centre and easy to get to by taxi from airport (25 euros in taxi). Can walk to conference centre, river and right in middle of downtown. Nice bar in hotel. On 7th floor at back and overlooks a school playground - lot of noise in day but great in the evening! a nice city to visit

  • Stayed: October 2013, travelled on business
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Thank drpeterr23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013 via mobile

Stayed here for 2 nights, the twin room on the 6th floor was clean and a decent size, there was a well stocked bathroom too, great to see when you are just off a campsite! The only negatives where the frosty welcome at reception (we did look like vagrants I suppose), the weak WiFi signal in the rooms and the spa area on the top floor which promised a jacuzzi but seemed to be out of order. Apart from that it was a great location, everything worked as it should and wasn't too expensive.

  • Stayed: August 2013
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1  Thank Trevlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 September 2013

Our experience staying at this hotel was excellent ......room was very clean and comfortable only
Down side no view but that didn't matter. Hotel staff very helpful and most of all great location .
Walking distance from all you would want to see. I would recommend this hotel to my friends no problem

Room Tip: Ask for one with a view!
  • Stayed: August 2013, travelled on business
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Thank 587Ann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

The Ercilla is a really lovely hotel in the centre of Bilbao its in a perfect location and pretty close to everything and is modern with great decor and excellent facilities.

The reception staff were extremely efficient and helpful. I wasn't leaving town until the end of the day and they were kind enough to let me keep the room on till the afternoon rather thank checking out at midday the maid even made up my room prior to my departure which is rare.

Room Tip: 12th floor is the best
  • Stayed: August 2013, travelled with friends
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Thank Flo_1369
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013 via mobile

Rooms are extremely basic. Our window view was a concrete wall!

Nice stylish bar area with lots of seats and helpful staff.

Breakfast was bit that good to he honest. Not very hot and not ALOT of choice.

Great location though. Literally in the middle if everything. Walking distance to lots of bars and restaurants.

Reasonable rates.

Would stay but I'd know what to expect x

  • Stayed: April 2013
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Thank SarahCorell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Ercilla

Address: Ercilla 37-39 | El Ensanche, 48011 Bilbao, Spain
Phone Number:
Region: Spain > Basque Country > Province of Vizcaya > Bilbao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#17 Luxury Hotel in Bilbao
Price Range: £60 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Ercilla 4*
Number of rooms: 345
Official Description (provided by the hotel):
Contemporary Hotel, popular comforts for business or leisure travelers, restaurant serving Basque Cuisine; set in the city center. ... more   less 
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Also Known As:
Ercilla Hotel Bilbao
Golden Tulip Bilbao

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