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All reviews old town nice hotel guggenheim museum walking distance the air conditioning main attractions reception staff breakfast buffet enjoyable stay car parking hotel bar bus station great city double room excellent location bars and restaurants maintenance
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Reviewed 23 January 2014

June 2013. This hotel is very good does not matter if you come for business or vacation. It is very central. You will can either walk to down town or us epublic transport to where ever you go. Walking distance from San Mames Stadium, walking distance to many key places. My room was big, clean and nice. Mini bar was full so that you do not need to call anyone. I like easy access. Internet was not that fast but it was not slow at all. I also remember the breakfast was so good, do not miss it :)
All in all, good value for the money in total.

Room tip: I stayed on top floor and it was nice and quite.
Date of stay: June 2013
  • Trip type: Travelled on business
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2  Thank huss0
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2013

This is a really nice hotel in the heart of Bilbao offering comfortable rooms with an excellent location. The staff wre very friendly and the room had everything I needed. Excellent bar in the hotel with very reasonable prices for a 4 star hotel.
Plenty of restaurants/bar in vicinity ; good transport links if needed as the city is compact enough to get about by foot. Gugenheim approx 10 mins walk.
Highly recommended

Date of stay: December 2013
  • Trip type: Travelled solo
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2  Thank ManchesterGulliver
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HotelSilkenIndautxu, Guest Relations Manager at Silken Indautxu Hotel, responded to this reviewResponded 10 January 2014

Dear Guest ,

Thanks indeed for your comments above mentioned , we´re pleased that your stay at Silken Indautxu has been as expected as we wish for all the visitor that choose us everytime.

For further information , please contact us directly or visit our web www.hoteles-silken.com, where you may check our best available´s Silken hotels rates .

Best Regads ,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2013

This hotel overall lives up to its 4-star rating. Over the four nights we stayed, the service was excellent; the breakfasts a real feast; rooms were nicely furnished and bathrooms well appointed. Our room was quiet (as requested) and we slept well, especially with a choice of many different pillows. The big disappointments were the reading lights, as commented by others; the lack of a choice of English language TV channels; overheated rooms. The reading lights are simply inadequate and need a new type of flexible shade so that light can be directed onto the bed rather than only the night table. The choice of CNN or nothing in English on TV is not good--at least BBC World would have provided some variety. The heat in the room was too high for us, and the thermostat seems to be just for show, because heat is regulated centrally and there was no response when we adjusted the thermostat--my clock has a thermometer so I know the room heat varied only between 75.6 and 76.6 F no matter how low I set the wall thermostat. It never became bad enough for us to complain, so I don't know if the hotel could have cooled down just our room. But to end on a good note: the location was walkable everywhere, and we were well set up by the generous breakfasts with plenty of fruit, cakes, continental meats, cheeses and eggs.

Date of stay: December 2013
  • Trip type: Travelled as a couple
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1  Thank Susan A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 November 2013

Excellent hotel. This is a very good value for the money. The rooms were impeccable, the service was great and the hotel itself its very modern and inviting. The location is not the best, and if you are driving like we were, its hard to access the hotel since there's nowhere to park until you check in.

Date of stay: October 2013
  • Trip type: Travelled as a couple
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Thank Elio P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 November 2013

This place is everything you could ask for from a hotel. The lobby is modern and very clean, the receptionist was very helpful with our questions and spoke good English. Our room was upgraded for no extra price and the shower in the room was amazing!

Date of stay: October 2013
  • Trip type: Travelled with friends
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Thank FrankieH443
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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