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“Nicely situated on the river near the footbridge to the centre, good service, rather small room”
4 of 5 bubbles Review of Hesperia Bilbao

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Hesperia Bilbao
Ranked #6 of 43 Hotels in Bilbao
Certificate of Excellence
Haaren, The Netherlands
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Nicely situated on the river near the footbridge to the centre, good service, rather small room”
4 of 5 bubbles Reviewed 7 September 2011

The hotel appeared to be a very good choice for our city trip. Not in the middle of the centre, trees in front on the banks of the river, Guggenheim Museum, Museum des beaux arts and old city centre in walking distance. No noise heard with the windows closed in our room at the left side of the hotel. Professional service in the reception and restaurant. Nice terras with river view. Up to date facilities. The black shiny stone floor in the restaurant looks very nice, but produces a lot of noise when you move a chair and does not dim the sound of people speaking with each other. The breakfast and dinner buffet were good but nothing special.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank AnneW49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (118)
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Oz
Level Contributor
193 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
3 of 5 bubbles Reviewed 4 September 2011

Definitely located in a very convenient location not only for visiting the Guggenheim but for a stroll into town. We stayed during Aste Nagusia festival so hotel was an excellent base for this. The standard room is very small, especially the bathroom/toilet. The space where the toilet is positioned would not be more than 400mm wide (yes I have photo to prove it) and not suitable for a tall and/or large build person...so if you afford it, maybe upgrade to a better room which some other reviewer suggests is bigger. I would not book a standard room here again.
The free wifi works in the room which is a bonus.
The lobby bar/cafe is expensive, and provided poor service (waited 15 minutes to be served when there were only 2 other parties in the cafe). Of the 15 years of traveling, this was the first time I have had to make a complaint to the F&B manager.
Breakfast was of good quality. Unsure of the price as this was included in the price of the room.

In summary, the standard room is way too small and would not book same room type again.

Room Tip: Don't book a standard room.
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  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TheUnicorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
91 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 25 August 2011

The hotel is really nice and clean, with nice rooms. I only stayed one night, but enjoyed my stay.

It is conveniently located at riverfront a short walk from the old town and the must see Guggenheim Museum, with public transportation (tram) just across the river.

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TheTripanator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bergen, Norway
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 19 August 2011

Located right next to the river, short stroll to Center of town, old town and the Guggenheim. Room was excellent, reccomend an upgrade to superior room. They are located on the front and has a view. The other rooms are to the adjecent streets and no view. The rooms were large, thought out, all you need, great bathroom, bathtub and toilet in own room with two sinks in neighbouring room.

All I can say is great, nice service, cool bar. Reccomended!

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Odd_Arne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Israel
Level Contributor
35 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 14 August 2011

We stayed at the hotel for 2 nights on Sep 2010. Upon arrival we received a free upgrade to a room facing the main avenue and the river. The room was spacious, very modern and pleasant. Breakfast was satisfying and the dining room was especially lovely.
The big advantage of the hotel is the location next to the river and 4 minutes walk from the Guggenheim Museum (which is also recommended off course)

  • Stayed September 2010, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dannyalf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 13 August 2011

We arrived very late in Bilbao after a long day of traveling and we were so happy to arrive at such a nice hotel. We had to take a taxi and it was about 25 euro from the airport. The reception staff were pleasant and efficient. The room was very big, clean, and well-decorated; the bathroom was also quite spacey and spotless.

The location cannot be beat! We were in Bilbao to visit the Guggenheim and attend a concert there, and the hotel is a short walk across the river from the museum.

Highly recommended!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank melanieinsthlm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Naarden
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 7 August 2011

Hesperia hotel is convenient and in the right place, very close to the Guggenheim museum and the museum of art. The hotel staff is friendly and helpfull. The room is well equiped, bathroom modern and clean.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank koos_dehaan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hesperia Bilbao

Property: Hesperia Bilbao
Address: Campo Volantin, 28 | Castanos, 48007 Bilbao, Spain
Phone Number:
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Castaños
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Bilbao
#5 Luxury Hotel in Bilbao
#6 Romantic Hotel in Bilbao
#11 Family Hotel in Bilbao
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hesperia Bilbao 4*
Number of rooms: 151
Official Description (provided by the hotel):
Combining avant-garde design with a superb location across from the Guggenheim, the newly-built Hesperia Bilbao is a luxury hotel just 200 meters from the main shopping area. ... more   less 
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Also Known As:
Hesperia Bilbao Hotel Bilbao
Hesperia Hotel Bilbao
Bilbao Hesperia Hotel

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