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“Great Hotel”

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NH Collection Ria de Bilbao
Ranked #6 of 42 Hotels in Bilbao
Certificate of Excellence
Reviewed 28 June 2014

The Hotel looks very nice from outside and also from the inside.
The room we had was very comfortable and spacious.
The wi-fi it's free but not very good, it will take ages to load and sometimes it wouldn't work at all.
Room service was great and the quality of the food outstanding.

  • Stayed: February 2014, travelled with family
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Thank JMFoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 June 2014

We stayed here for 3 nights in June 2014. Our room was on the 4th floor at the back, very quite. We arrived at 10.30am, they let us have our room there and then, instead of waiting till 3.00pm in the afternoon which we thought was very good. Very clean, staff very nice and polite. We also had our last evening meal in hotel with our daughter and her boyfriend who both live in Bilbao, it was a lovely meal, well worth the money. We would stay here again. Money well spent.

Room Tip: rooms at the front, nice but a lot of traffic noise.
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  • Stayed: June 2014, travelled as a couple
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Thank dawn s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2014

I write my review from suite 616 in the hotel. We arrived and asked for an upgrade and the staff upgraded us two grades above our original booking to a suite for 18 euros per night. The accommodation is great, very spacious and comfortable with not one but two televisions for enjoying a couple of matches of the world cup. We have the coloured windows that attracted us to this hotel and on the sixth floor you get a marvellous vista. We are on our way to France but could have done with another day in this lovely city. Bilbao is full of inexpensive cafes and bars and a trip to Plaza Nueva is a must. The Hesperia has not let us down and we would not hesitate to book here again. I believe I would not be so enthusiastic had we not upgraded but having said that I know that the staff would have been just as welcoming. The reception staff all speak good English which is good to find when struggling with Spanish. Hesperia Bilbao is a lovely place to stay and we will come back again.

Stayed: June 2014, travelled as a couple
Thank asav7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2014

Couldn't fault where this hotel is located. Turn left out of the front door & you are on the river. Turn right & El Goog is there. Turn left the Zubizuri bridge. 10 minute walk to the bars in C. Ledesmas.

Staff pleasant & good communicators.

The room was small but adequate. I must say that the aircon broke down on the last evening. Not a big deal as it was cool. Might be an issue later in the year. Very mean with soap for some reason.

Didn't eat at the hotel, but it looked adequate. There are far too many other choices in this city to eat in your hotel though.

  • Stayed: June 2014, travelled as a couple
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Thank Larry O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Great hotel. Fantastic value for money and excellent service in the bar, breakfast and reception. Clean room (on side street). Fabulous location -across from Guggenheim and 15-20 minute walk to old town/convention centre. Highly recommend.

Room Tip: I was on the side street (above the entrance) -it was a bit noisy on nights when football was on tv...
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  • Stayed: May 2014, travelled on business
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1  Thank JEBray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

Let's start with a wonderful location, just over the road from the Guggehnheim.We took the bus from the airport as it was an easy 10 minute walk from the nearest stop. The hotel is contemporary in design. We were upgraded to a suite with a view of the river and it a pleasure to walk the early evening promenading, jogging, dog walking etc. Reception staff were very friendly and spoke excellent English. Good cafes within an easy walk. Hard to fault at what it does well. Not a great Wow factor but what they have and what they offer is excellent.

Room Tip: River facing is probably worth the supplement.
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  • Stayed: May 2014, travelled as a couple
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Thank ADTGP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

Booked online following positive reviews on Tripadvisor. We had driven from Santander and although we had SatNav with us the hotel would not have been difficult to find. We used the Hotels car park - 18 euro per 24 hours, which getting into and out of was 'entertaining' Located in the basement there is one single car width ramp for access both in and out, the rule being cars exiting have preference, even if you have to reverse back up and out ! Once down the ramp space is tight and spaces small. It's also not Hotel operated so they can't reserve a space for you. We parked and didn't move the car until departure from the Hotel.
Check-in was effortless, our room was clean if a bit small, everything in working order, nice bathroom, but the heat - outside it was 19C inside in the 30s, the aircon had not been switched to summer mode yet so all you got was cooler fresh air not chilled, this did not do much to reduce the temperature and the window had a sensor to turn off the aircon when it was opened. I slept on top of the bed, which was comfy. Breakfast was quite lavish in the choice available the coffee was good. Reception staff were helpful.
The hotels location was reasonable, Bilbao being quite compact most of what you wanted was within a 10 minute walk, we went to the Gugenheim there was no queue for tickets at about 1.30 ish, on a Thursday.

  • Stayed: May 2014, travelled as a couple
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1  Thank Bar-steward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH Collection Ria de Bilbao

Address: Campo Volantin, 28, 48007 Bilbao, Spain (Formerly Hesperia Bilbao)
Phone Number:
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Castaños
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Business Hotel in Bilbao
#6 Romantic Hotel in Bilbao
#6 Luxury Hotel in Bilbao
#11 Family Hotel in Bilbao
Price Range: £65 - £169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Ria de Bilbao 4*
Number of rooms: 151
Official Description (provided by the hotel):
Combining avant-garde design with a superb location across from the Guggenheim, the newly-built Hesperia Bilbao is a luxury hotel just 200 meters from the main shopping area. ... more   less 
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Also Known As:
Hesperia Bilbao Hotel Bilbao
Hesperia Hotel Bilbao
Bilbao Hesperia Hotel

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