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“Basic and functional - not for drivers”

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Bilbao Jardines Hotel
Ranked #24 of 42 Hotels in Bilbao
California
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Basic and functional - not for drivers”
Reviewed 28 April 2014

Very friendly staff. Rooms are basic but functional.

The location is terrific - right in the center of the Casco Viejo, but we arrived late and left early so we could not get the full benefit of it. Wish we had spent an extra night here to enjoy the location.

Also, the location is very tricky to get to if driving and thanks to the Santa Semana parade the police had blocked off all approaches to the hotel. We essentially had to scuttle the boat (our rental car!) and walk about 700m to the hotel.

There is an excellent bakery practically next door to the hotel where we had a light breakfast.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank R J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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316 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
Winchester
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 April 2014 via mobile

I have to say the hotel had everything we needed. It was clean and tidy, with very friendly staff and perfect central location. We didn't have the breakfast as there was so much more appetising options available in the neighbourhood. All in all, I would recommend the hotel to anyone who needs a central base to lay their head as they explore Bilbao.

Stayed March 2014, travelled with friends
Helpful?
Thank Ben L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
161 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 19 November 2013

In this case, "exciting" and "super noisy" are almost synonymous. The nightlife in the street is quite loud, but it's the night scene with the many shops, restaurants and tapas (pintxos) bars that make this an exciting place to be. We had a difficult time finding the hotel as it is located in a pedestrian-only area of Old Town (thank goodness for friendly locals) and parking is about six blocks away - quite a haul if you are dragging a month's worth of luggage. Room/bath (with bidet) were clean except for the dirty towel. Very stingy with soap/shampoo and the toilet paper was like a Kleenex dispenser - a first for us. Breakfast was generous. Front desk was helpful with directions to the Guggenheim and shuttle train. We would stay here again. Mucho bueno pintxos y cervesa!

Room Tip: Either get a room away from the street or carry earplugs.
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  • Stayed October 2013, travelled as a couple
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Helpful?
2 Thank Timmy232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 October 2013

Me and two friends stayed here in a triple room for five nights in September 2013.

Our room could have done with more power points, otherwise a great stay. Room and common areas were clean and tidy and the bed was comfortable. Reception staff were helpful. Hotel is in ideal location from which to explore the historic Casco Viejo district and only a 5 minute walk from the commercial Abando district.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Y_Brython
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
north London
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 20 August 2013

I've stayed at the Jardines Hotel in Bilbao twice now and been perfectly comfortable and content each time, but it still feels slightly strange to be recommending it, for this is a hotel that seems to go out of its way to be as impersonal and anonymous as possible. The only staff I've ever seen have been a solitary - though always helpful and pleasant - person on the reception desk.

From the laminate floors, and uniformly green walls, to the 100% self-service breakfast, complete with croissants in plastic pillow-packs, this is hardly a home from home. Rooms are neutrally and minimally furnished, so you'll want to be out and about rather than hanging around ... which is good, because its location slap-bang in the middle of the old town means that Bilbao's best bars and pintxos places are right on your doorstep. And for that alone, I'll happily go back there again.

Room Tip: Rooms at the back of the hotel will be quieter than those facing the street.
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  • Stayed August 2013, travelled with family
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Helpful?
4 Thank ElinorEastlake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
boulder co
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 16 August 2013

This hotel is close to the train station and an easy walk to most things you might want to see in Bilbao. Breakfast was adequate-ish. There were plenty of decent restaurants and bars in the neighborhood. I would stay here again. It was reasonably comfortable and clean. What more can you ask for the price?

  • Stayed June 2013, travelled with friends
    • Value
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Helpful?
Thank traveling_foodie1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 July 2013

We had the hardest time finding this hotel since it is located on a pedestrian street. The closest parking garage is not that close to it. The a/c in the room wasn't working so they provided an electric fan for a quad room. The room needs cleaning, upkeep and updating. The location wasn't bad as there were very nice restaurants close by.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MARODZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Bilbao Jardines Hotel

Property: Bilbao Jardines Hotel
Address: Jardines 9 | Casco Viejo, 48005 Bilbao, Spain
Region: Spain > Basque Country > Province of Vizcaya > Bilbao > Bilbo Zaharra
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #24 of 42 Hotels in Bilbao
Price Range (Based on Average Rates): £
Hotel Class:2 star — Bilbao Jardines Hotel 2*
Number of rooms: 32
Official Description (provided by the hotel):
Hotel Bilbao Jardines is situated in the center of Bilbao . It's a quiet place in the old town. We offer to our guests confort, relax and our best service in our modern hotel. Our location is perfect for visit touristic places like Guggenheim Museum , Arriaga Teatre ,Euskalduna Congres centre. Wifi free avaliable and breakfast optional. ... more   less 
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