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“In the Action Location”
Review of Pension Ur-Alde

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Pension Ur-Alde
Certificate of Excellence
Reviewed 6 August 2014

If you want to be staying in the most touristic spot in San Sebastian then this is it. Only meters away from the best Tapas and historical sights. Remember this is a Pension not a hotel. The staff are extremely helpful and trustworthy. Rooms are small with no air con but being close to the sea it seemed ok,

  • Stayed: August 2014, travelled with friends
    • Location
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Thank Kiwis-Tango
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this reviewResponded 12 August 2014

Hello,

Thanks for your review and we are glad to read that you enjoied your stay with us. As you mentioned we are located where all the action of the city is; pintxo bars, highlights to visit, etc...

Next winter we will restore the facade's and the roof and we are then exploring the posibilty to install the air condition system. It's also true that San Sebastian has not got usually extreme high temperatures on summer.

Hope you enjoied your stay with all your friends! Best regards to all!

Aritz Dendategi - Manager Pension Ur-Alde

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52 - 58 of 151 reviews

Reviewed 5 August 2014

Very good location, friendly staff but not very isolated doors. The staff recommended some restaurants and the ones recommended were actually reall good. Would stay there again since it´s worth the price but the standard was not the best.

  • Stayed: July 2014, travelled as a couple
    • Value
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Thank GustavBol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this reviewResponded 12 August 2014

Hello,

Thanks for appreciating our efforts to provide our guests the list of the best gastronomic places that we consider are the best of the city.

We are located on an ancient building of the old town and sometimes it's not easy to isolate the rooms as we could desire. I am sorry you to have this bad experience with it. We will try to do our best for improving it.

Best regards,

Aritz Dendategi - Manager Pension Ur-Alde

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Reviewed 17 July 2014

We chose this pension because it was in the old town and we wanted to really soak up the atmosphere of San Sebastián. It was about a 15-20 minute easy walk from the Renfe train station and a 10 minute walk to La Concha beach, 20 minutes to Ondoretta beach. The pension was on the second floor and there was a small lift. We stayed in the Glasglow Room which faced onto Puerto Kalea. The room was compact, all space fully utilised. This is not a problem if you're just looking for a place to sleep and base yourself for daily outings. The room was also very clean, the bed comfortable. There was a separate shower and separate WC both of which opened straight onto the bedroom and offered limited privacy. There was also a small fridge, hair dryer and safe, heating for the cooler months, but no air con. Despite the double glazing, there was some noise from the street below. During the day, for the limited time we were there, it didn't bother us at all. Three of our four night stay the noise at night wasn't a problem, but Saturday night was another thing - extremely noisy until 5am. This wasn't the fault of the pension, but is just how it is in San Sebastián old town. I suppose this is the price you pay for wanting to soak up that old town atmosphere! We were very impressed with the hospitality of the staff who were exceptionally friendly and helpful. We were recommended La Fabrica (just downstairs) for dinner and it was very good. We also walked from San Sebastián to Paseo Doniblane and staff helped us plan the walk. Overall, enjoyed our stay.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank LoveToTravel032
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this reviewResponded 20 July 2014

Hello,

Thanks for your review on this travel community.

We really appreciate your comments about the all the staff we work here, we always try to do our best and provide the guest all they need (information about walking routes, etc...)

As you have seen the rooms are provided with all you need on your stay and next winter we will see the posibility to install the air con and triple glazing on the rooms facing the street.

We understand the distance between Melbourne and San Sebastian but you will be very welcome again if needed.

Best regards,

Aritz Dendategi - Manager Pension Ur-Alde

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Reviewed 11 July 2014

centrally located to ALL the PINTXOS & TAPAS bar. About a 15-20 min walk from the train station. 1 block away from the beautiful church, 25 min hike to the monuments, and 7-10 min walk from the beach.
Pros: great location, great service from our concierge. He gave us a list of restaurants/bars to go to with recommendations (for 3 days, we were able to go to all the bars for pintxos and tapas for traditional, and made it to most of the modern pintxos and tapas, which is a MUST). The apartment fitted our party of 3 with a balcony (small but enought!). We stayed for two days and our bus to barcelona did not leave til midnight. Although we had to check out at 12pm, our concierge was able to accommodate our luggage and gave a key to get access to the restroom and our luggages. He also made phone calls for us, such as restaurant reservations and taxi service.

Cons: No AC- but we went when the weather was in the 70's so we were fine.
bathrooms: can get very musty. showers had a little mold visible. Also the bathrooms were not seprated from the bedroom, so it was like a studio apartment. The 3rd bed was facing the restroom/shower (kind of weird), but there was no room elsewhere. Because it located right in the middle of all the bars it can get a little loud. It did not bother us too much.

Overall: I rate this a 4. The only reason this is not a 5 star review, is because of the restroom and bathroom area. I've never stayed at a pension and it may be how it usually is, a studio-like apartment. I would definitely come back to this pension.

  • Stayed: July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Jennnny_p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this reviewResponded 20 July 2014

Hello,

Thanks for this review on Tripadvisor.

We are glad to hear that the our efforts to organize a good list of pintxo bars for our guest is apreciated.

As you mentiones, we always try to be flexible on our timetables according the travel plans our clients have.

We are located in the old town of the city and the facade's needs to be restored that is why we will be closing the accomodation next winter to proceed with it. During this period we will be exploring the posibility to install the AC. I am sorry for the little mold on the shower, we will try to improve it.

We will be pleased to welcome you again and you to continue exploring our gastronomy.

Best regards to all the group.

Aritz Dendategi - Manager Pensión Ur-Alde

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Reviewed 29 June 2014

Great location in the old town. The room was very individual, compact but with everything you need. The owner was very attentive and helpful particularly with onward travel arrangements and restaurant recommendations

  • Stayed: June 2014, travelled as a couple
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1  Thank obrienjoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this reviewResponded 30 June 2014

Hello Mr. O'Brien

Thanks for this comment on Tripadvisor. We are pleased to hear that the references of pintxo bars and restaurants we gave were usefull for you.

You will be very welcome again to Pension Ur-Alde so you could continue exploring our fantastic gastronomy.

Best regards from Donostia!

Haritz Dendategi - Manager Pension Ur-Alde

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Reviewed 22 June 2014

This is a lovely welcoming small Pension in a fabulous location. The staff are very friendly and super helpful and speak good English. It has everything you need, comfortable beds, bedlights, great shower, sink is in the room, and toilet has a glass door separating it from the room, a fridge, TV, DVD player, safe, and wardrobe, and free wifi, and there is a staff member around a lot of the time. We were at the back of the pension in the Rio De Janeiro room, it's not big, but was big enough for us, had double doors onto a small balcony looking at the backs of other apartments, but it was quiet and we could leave the door open, it was safe and light. A few minutes walk from the beach, restaurants and shops all around, and close to the shops in the main part of town, oh and great hairdressers, try Noventa Grados for great haircut, sunglasses, shoes and makeup!

Room Tip: Room at back is possibly quieter while still being light.
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  • Stayed: June 2014, travelled as a couple
    • Value
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Thank Dale H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this reviewResponded 25 June 2014

Dear Guest,

Thanks for your kind comments. As you have mentioned we try to provide our clients with all you need for a confortable stay in our Pension Ur-Alde.

It's wonderful to see that our efforts are valued for you.

You will be very welcome again if you decide to visit San Sebastian again.

Best regards,

Aritz Dendategi - Pension Ur-Alde

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Reviewed 2 June 2014

A nice, clean and cosy pension with a perfect location in the old town. Really good value for the money. But best of all - the owner! Haritz was really helpful and made our stay in San Sebastian unforgetable. I've stayed in other pensions in San Sebastian and Bilbao before, but this is the best.

  • Stayed: May 2014, travelled with friends
    • Value
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1  Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PENSIONUR-ALDE, Gerente at Pension Ur-Alde, responded to this reviewResponded 8 June 2014
Google Translation

Estimado Sr. Larsson,

Muchas gracias por su confianza en nosotros para alojar su grupo, fue todo un placer atenderles. Estamos aquí para intentar ayudar en lo que podemos a nuestros clientes.

Esperamos poderles verles otra vez en su próxima visita a Donostia - San Sebastián el año que viene.

Saludos,

Haritz Dendategi - Gerente Pensión Ur-Alde

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Additional Information about Pension Ur-Alde

Address: Puerto N. 17, 2, 20003 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #7 of 78 B&Bs / Inns in San Sebastian - Donostia
Price Range: £46 - £139 (Based on Average Rates for a Standard Room)
Number of rooms: 6
Official Description (provided by the hotel):
Featuring rooms with balconies and free Wi-Fi, Pension Ur-Alde is 5 minutes' walk from San Sebastian’s La Concha Beach. Situated in the Old Town, it is close to many pintxo bars and restaurants. Each attractive room at our accomodation has decor based on a different city. In each room you will find: air conditioning, minibar, flat-screen TV, and a private bathroom with a hydromassage shower. The centre of San Sebastian is just 5 minutes’ walk from the guest house. San Telmo Museum, and the aquarium are within a 7-minute walk. You can walk to the Kursaal Congress Centre and Zurriola Beach in 10 minutes. ... more   less 
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