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“Well finished modern hotel”
Review of Hotel Astoria 7

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Hotel Astoria 7
Certificate of Excellence
Fremantle, Australia
Level 4 Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Well finished modern hotel”
Reviewed 26 April 2014

We stayed here for Semana Grande - certainly a long walk into the old town, but there's a bus out the front, and the distance meant it was probably a bit quieter at night. Room was spacious and excellent bathroom. The movie theme was cool - though it was good to remember there's a big picture of someone behind the bed when you get up at night! Overall, good hotel and would stay there again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Pavlich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astori7, Director General at Hotel Astoria 7, responded to this review, 29 April 2014
Dear PAVLICH,

Thank you very much for taking the time in writing your experience with us.


We do hope to see you again in San Sebastian,


Very best regards,


Guillaume Fontagné
General Manager
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Dublin, Ireland
Level 5 Contributor
61 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 21 April 2014

Firstly, let me start with the positives- it's in a quiet part of town, the staff are very friendly, helpful and they speak very good English. There's some free parking nearby if you're lucky like us, it was a bank holiday so free public parking as opposed to the garage fee in the hotel. The room was on the 6th floor, it was short but wide. The bathroom was spacious and the shower was good.

I would strongly recommend skipping breakfast here as I don't feel it is value for money. Their choice of meat is very poor in a country that prides itself on excellent Iberian ham, as was the cheese. There's a really nice deli 2 minutes away, we'd already paid for breakfast so we didn't try the it but it looked great. The walk into town is very very manageable and as other reviewers wrote, you'll be glad of it after eating pintxos in town. Overall, I guess it's a nice spot, it just doesn't have the same holiday feel as the ones nearer town.

One major gripe I had was all the lights in the room when you turn off the main lights at night. There are two little red light flashing every 3 seconds directly over the bed, for fire safety I guess then there's another one directly in front of you as you lie down at the socket on the wall, We had to open our suitcase up against it to block it. Simple thing to fix I'm sure but worth noting none the less.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank maggiem00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astori7, Director General at Hotel Astoria 7, responded to this review, 25 April 2014
Dear Maggiem00,

First of all I would like to thank you very much for taking the time in writing your feeling after staying with us.

We will definitely take into account your comment about the breakfast though we majorly receive good comments about it. In order to improve our level of standards, it always very useful to understand the customer's point of view.

As for the light flashing above the bed, it is indeed the fire sensor and we have very few solutions to offer since it is a sensor recommended by the Basque Health and Safety Authorities.
The small light you mentioned next to the socket can be switch off using the light switches next to the bed. This one is for a night use only should someone wishing to get up without using the normal bedrooms lights.

We do hope to welcome you again at our property.


Best regards,


Guillaume Fontagné
General Manager
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London, United Kingdom
Level 4 Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 19 April 2014

The Astoria is a very pleasant, clean and stylish hotel, our room was very comfortable and the staff is very friendly and attentive. Certainly we will stay there again. Although a bit far from the centre of town, it is a strait walk to the centre and gives you an opportunity for a 20 minutes walk. There are also buses to the centre.

  • Stayed April 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank D M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astori7, Director General at Hotel Astoria 7, responded to this review, 24 April 2014
Dear Customer,

Thank you very much for taking the time in writing about your stay with us.

We are glad to hear you had a pleasant time.

We hope to welcome again very soon.


Best regards,


Guillaume Fontagné
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
81 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 24 March 2014 via mobile

Very modern, clean themed hotel, quirky touch with the film theme. Secure underground parking in the basement -5 levels at £18 EUR per night connected to the hotel directly via lift but get a small car or you will have trouble! GPS got a bit confused - ours didn't register a one-way street so be careful and look this up on google first. The shower was excellent and the good quality products included hair conditioner!

Only downside is that it is a 25 minute walk from the old town where all the amazing food and action is. But it is a well priced value for money option if you don't mind a stroll. The walk to old town has nothing of interest in between. We stuffed our faces so was grateful for a bit of distance to walk off our food babies in our bellies! We had a fantastic time in SS but will look for a more central location when we return in 6 months time.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ach0087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astori7, Director General at Hotel Astoria 7, responded to this review, 1 April 2014
Dear Guest,

Thank you very much for taking the time in writing your nice comments.

We are glad to hear you enjoyed your time with us. We look forward to welcome you soon.

Best regards,


Guillaume Fontagné
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sonning Common, Berks
Level 6 Contributor
324 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 7 March 2014

Most business hotels are homogeneous and unmemorable. The Astoria provides all that you would normally want, but in stylish surroundings. My room was large, with an enormous bed and nice marble bathroom. Everywhere was spotlessly clean. All the rooms are themed after movie stars and it gives the place quite a trendy feel. I was told it had previously been a cinema. Breakfast was good with nice pastries and breads. There is a cafe next door. About twenty minutes walk to the old town along the edge of the river. There is a gym and underground car park, which is a real plus as parking in the city in the summer is a nightmare. The city is about an hours drive from Bilbao airport. I paid about 120 euros, including breakfast.

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  • Stayed March 2014, travelled on business
    • Value
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    • Cleanliness
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Helpful?
2 Thank SB01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Astori7, Director General at Hotel Astoria 7, responded to this review, 11 March 2014
Dear Client,

Thank you very much for your comments.

We hope to see you very soon in San Sebastian.


Best regards,


Guillaume Fontagné
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Angouleme, France
Level 4 Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 March 2014

We generally prefer more 'boutique' style intimate hotels, but the Astoria 7 is a special place and a real complement to the Donostia/San Sebastien experience. We've stayed there twice, once last winter and again in February, 2014.
Situated a 20-minute walk from the port, Astoria 7 successfully combines contemporary design and real human comfort. The staff speak english well, and there's underground, secured parking. The Hollywood theme captivates and you find yourself reading all the names of the rooms on the mural in Reception! We stayed in Lauren Bacall. Great sized room well priced.
Breakfasts are buffet-style and excellent.
The walk to center-city takes you by great shops and restaurants. As San Sébastien is an international destination for food, choose carefully! But everywhere we went was excellent and I was grateful to have a digestive walk back to the hotel. I have not seen or experienced the pool or spa, so have refrained from rating them.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Max-Griffin64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greater London, United Kingdom
Level 5 Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 19 February 2014 via mobile

We stayed here last weekend. A good hotel, nice rooms, very good staff. Really friendly. We found the 30 min walk to the old town was easy and needed after all the pinxtos. I would stay here again. We didn't use the breakfast service but did use the cafe next door. It's very close to the bus station which is handy. The cinema theme is quirky and does add a

Stayed February 2014, travelled as a couple
Helpful?
2 Thank LondonSperry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Astoria 7

Property: Hotel Astoria 7
Address: Sagrada Familia, 1, 20010 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in San Sebastian - Donostia
#5 Luxury Hotel in San Sebastian - Donostia
#6 Romantic Hotel in San Sebastian - Donostia
#6 Family Hotel in San Sebastian - Donostia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Astoria 7 4*
Number of rooms: 107
Official Description (provided by the hotel):
The symbolic Astoria Cinema in San Sebastián has been rebuilt to house the city's first contemporary styled hotel. The Astoria7 offers a unique decor. Each of the 102 rooms is individually dedicated to personalities, actors, actresses or directors, who have attended the San Sebastián International Film Festival ever since it first edition in 1953. The owners of the Astoria7 are renowned film experts that have chosen to pay tribute to this cultural event which has had such an important impact on the city of San Sebastián. Located on the corner of Avenida Sancho el Sabio, the Astoria7 is only a 15 minute walk from the main commercial and tourist sites of the city. ... more   less 
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Also Known As:
Astoria 7 Hotel

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