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All reviews movie theme themed hotel alfred hitchcock the bus movie stars great hotel minute walk old town life size film festival cocktail bar cool hotel dvd player bilbao airport superior room staff on reception loved this hotel
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8 - 13 of 1,776 reviews
Reviewed 4 weeks ago

The room was ok. The bed was just two twins pushed together...and very hard. Also, the A/C only allows you to lower the temperature to 19 degrees Celsius. The main reason for such a high rating is due to the amazing housekeeping staff, who always cleaned so impeccably. I think all rooms should have a small balcony to give you a better experience. Neighborhoods are nice and gave us a chance to see parts outside of "old town."

  • Stayed: September 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank irena85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoria7, Director General at Hotel Astoria 7, responded to this reviewResponded 4 weeks ago

Dear Irena,

First of all, we want to thank you for your time making your review from your stay at the Astoria7 Hotel, a movie themed hotel.

We are glad to know that you have appreciate the housekeeping staff. We always try to offer the best service possible to satisfy the needs and expectations of our guests achieving like in this case, a very nice review from your stay.

Regarding to the comfortability of our beds, we are surprised that it was not as you expected as we receive many reviews saying that they are very comfy. Nevertheless, we apologize for not have met your expectations.
We have standard rooms only with balcony, of course we cannot guarantee the availability, but always we will try to satisfy the guest's request.

We apologize for the inconveniences you had during your stay at Astoria7 Hotel.

We hope to hearing from you soon.
Regards,

Fernando Soto
General Manager
+34 686282041

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Reviewed 4 weeks ago

Pretty good moderate hotel with a parking garage. Within 20 minutes walking distance to the old city.Decent service and excellent front desk staff.I would recommend this hotel for people who don’t want to spend a fortune for staying in San Sebastián.

  • Stayed: September 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
1  Thank dekale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoria7, Director de Recepción at Hotel Astoria 7, responded to this reviewResponded 4 weeks ago

We thank you for your comment that helps us improve and we are happy to know that we have met your expectations. We hope to welcome you again on your next trip to San Sebastian / Donostia
Astoria7

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Reviewed 12 September 2018

We liked the location. It's only about 15 minutes walk to the center but this makes it nice and quiet.

Our room was nice and clean and the staff were very helpful.

We didn't think much of the bar though.

  • Stayed: August 2018, travelled as a couple
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Thank Nigel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoria7, Director de Recepción at Hotel Astoria 7, responded to this reviewResponded 4 weeks ago

We thank you for your comment that helps us improve and we are happy to know that we have met your expectations. We hope to welcome you again on your next trip to San Sebastian / Donostia

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Reviewed 12 September 2018

At first we were disappointed that this hotel was located away from the centre of San Sebastian but it is actually very close (walking 20min or a short car ride). The hotel is new and stylish. The decor is very creative, clean rooms and great service. Front desk staff are helpful and courteous. Word of advice- do not eat at the adjacent restaurant- food is not good and the service is worse.

  • Stayed: September 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
Thank Marina T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoria7, Director de Recepción at Hotel Astoria 7, responded to this reviewResponded 4 weeks ago

We thank you for your comment that helps us improve and we are happy to know that we have met your expectations. We hope to welcome you again on your next trip to San Sebastian / Donostia

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Reviewed 10 September 2018

Both my husband and I love film, so Astoria 7 piqued our interest. We liked it immensely. It's a very nice hotel with clean rooms, comfortable beds, and a nice large bathroom (we had a Superior room). Each room is devoted to a film luminary who visited the San Sebastian film festival and there are lots of posters of actors/directors all over. (We stayed in a room with a Julie Christie theme.) There is also a library where you can rent DVD's.
The hotel is on a main street which is around a 20 min walk to the beach and another 5-10 to the old town where all the pinxtos bars are located. We don't mind walking at all so this was perfect for us, but folks should bear that in mind.
The hotel has parking, which was key for us, as we were road-tripping through Basque country and drove around quite a bit for meals. Also, the hotel gym is not bad at all (lots of hotel gyms are puny by comparison) and has a Concept2 rower.
We had breakfast once in the restaurant, and it was a very nice buffet selection. Most of the time, though, we simply had a coffee and pastry in the adjoining cafe. Lots of locals appear to frequent the cafe for their mid-morning coffee.
In all, it was a very comfortable stay. I liked the cinema-themed decor. I would definitely stay here again.

  • Stayed: August 2018, travelled as a couple
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Thank CDubL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAstoria7, Director de Recepción at Hotel Astoria 7, responded to this reviewResponded 4 weeks ago

We thank you for your comment that helps us improve and we are happy to know that we have met your expectations. We hope to welcome you again on your next trip to San Sebastian / Donostia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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