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“Perfect attention”
Living room
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Excellent
35 reviews
Living room
Living room
Living room
Living room
Dining room
Kitchen and dining room
Kitchen
Bedroom 1
Bedroom 1
Bedroom 1
Bedroom 1
Bedroom 2
Bedroom 2
Bedroom 2
Bedroom 3
Bedroom 3
Bedroom 3
Bathroom
Bathroom
Bathroom
Bathroom
Bathroom
The hall
The hall
The plane
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Overview
Condo/Apartment -
3 Bedrooms, 2 Bathrooms, Sleeps 8
San Sebastian - Donostia, Province of Guipuzcoa, Basque Country

Reviews from our community

Excellent - based on 35 reviews
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Reviews from our community

Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
English first
French first
Italian first
Any
English first
Victoria...
Madrid, Spain
Level 1 Contributor
3 reviews
“Perfect attention”
Reviewed 16 March 2016 for a stay in March 2016

Ane our contact person was waiting for us at the apartment when we arrived . She fully explained us everything about the apartment and gave us lot of information about what to visit, what we could not miss in Donosti, and she recommended us some great places to eat.
The apartment was in a very good location near La Concha Beach, that allowed us to visit everything without problems in 2 days.
For us the best was Ane's help to make easier the stay.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Allocation and attention
Liked least: Amenities and external noise
Travelling group: Friends
Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
29 Mar 2016
Dear Victoria,
Thanks so much for your comments. We are always more than happy to help you before and during your stay. Great to know you enjoyed the apartment and its location.
We hope to host you again!
emyrEnt
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
moons064
Adelaide, Australia
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Did not care about our comfort”
Reviewed 12 September 2015 for a stay in June 2015

The apartment is charming - stylish with sea views says it all. When we arrived for our 1 week stay the 4 of us were delighted.
However, we found that the curtains in the main bedroom with the beautiful antique furniture were too small to cover the main window and the smaller window had no curtains. so it was really light in the night with the lighting from the street and the privacy from apartments across the road was not as we would have liked.
The second bedroom (also with lovely antique furniture and two twin beds) had scaffolding outside the window when we arrived. We were told the workmen were just finishing up. The scaffolding remained outside this bedroom window for the whole week and was very unsightly. It blocked nearly all the light. Not only could the curtains in this room not be opened because it was so visually unattractive - but during the week days there were workmen actually outside the window - working. To open the blind would often as not mean you were face to face with a man. It also meant that during working hours that room was noisy.
When we let Emy know that only the smallest of the 3 bedrooms could be used as one would expect- she was not concerned. She said the workmen would be gone soon and made no comment the inadequate curtains in the main bedroom.
It would have taken so little time and money to provide some material to cover the windows in the main bedroom. This would have given us 2 fully functional bedrooms.
It was not reasonable that we paid for a lovely 3 bedroom apartment and only had the smallest bedroom of the 3 bedrooms that we could really use as one would expect.
We had found Emy very nice to deal with until we arrived. Her indifference to our comfort surprised us.
In our 1 month holiday in Spain and France July-August 2015 -this was the only holiday rental that did not meet our expectations.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Lovely views from balcony in the family room and the character and charm of the place.
Liked least: The inability to be able to use the 2 main bedrooms properly
Travelling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Petaluma, CA
Reviewed 2 November 2014 for a stay in October 2014

Travelling group: Friends
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 Nov 2014
Thanks a million Karen for your opinion. It was a pleasure dealing with the car company when you needed and also giving you lots of recommendations during your stay. I wanted you to enjoy San Sebastian as much as possible and I am glad your experience was great. Regarding the noise, I am so sorry. As you say, it depends on the clientele and that weekend they were so noisy, but it does not mean that every weeekend is the same.

I hope to see you back in San Sebastian!

Lots of hugs!!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 27 August 2014 for a stay in August 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: location, interior
Liked least: located on a heavy traffic street
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Families with young children Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
4 Sep 2014
Many thanks for your amazing review Elena! It was a pleasure listening to you after your stay in San Sebastian and seeing that you had such a great time in Donostia :) I am glad you liked the apartment and its interior but of course its location. I hope to see you again one day! Lots of hugs!!!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
San Francisco, California
Reviewed 6 August 2014 for a stay in July 2014

Travelling group: Teenagers
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
14 Aug 2014
Thank you so much Sandy for your wonderful words! It's great to see that you had such a great time in San Sebastian!As you said time flies when you are happy and when you love what you are doing so, any time you want to come back, you know where we are! It would be nice to see you all again here! Hugs from Donostia!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
CHICAGO
Reviewed 30 July 2014 for a stay in July 2014

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The comfort and location of the apartment
Liked least: no dislikes
Travelling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
14 Aug 2014
Thank you Charlotte! You are great! Many thanks for your recommendation! I am more than glad you loved the apartment and the city itself! I know you had time to do everything you planned and that you felt in love with San Sebastian! Let us know if you are coming back again, please! Lots of hugs from Donostia!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
MI USA
Reviewed 6 May 2014 for a stay in April 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers Luxury-minded travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
6 May 2014
Thank you so much Claire. I am glad you loved the apartment! You were amazed as soon as you arrived and that made me so happy. Thank you so much for your cheerfulness. Big hugs from Donostia!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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