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“Great place in San Sebastian!”

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Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian
Certificate of Excellence
Reviewed 23 October 2012

This hotel was recently renovated and looks amazing! Extremely clean and well located! Huge rooms and very comfortable bed! The food was also excellent both at the buffet and at the restaurant. Highly recommend this place to anyone in San Sebastian!

  • Stayed: October 2012, travelled as a couple
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Thank John A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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942 - 948 of 1,738 reviews

Reviewed 20 October 2012

We stayed here for two nights in October. The hotel has been beautifully restored. Loved the colour schemes and the sheer elegance of the hotel. Our room was fantastic - huge bed and pillows oh so comfortable. Glorious spacious room and bathroom - we loved staying here. The
toiletries were great and replenished if needed.

Staff were very helpful from the moment we drove our car up to the front of the hotel. Doormen, front desk - very welcoming.

We enjoyed the breakfasts - great selection and it was worth the price. The room is very elegant and it was lovely to look out to the street.

Drinks in the lounge area at the end of a busy day sightseeing were great - you could eat a meal here as well, which we did as we didn't feel like waiting until 8.30 or 9.00 p.m. to eat dinner. Very relaxing here.

We had a superb meal in the Chinese Restaurant (only one in the hotel). Amazing service and food.

We loved our stay at Hotel Maria Cristina - something special to remember. Thankyou.

  • Stayed: October 2012, travelled as a couple
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Thank Stoddardhowell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2012

Perfect location and charming hotel to explore San Sebastian!! you are right in the center to go for pinxhos in the old town and for dinner at the restaurants around the area. Few minutes from La Concha beach and the port, One of the hotel sides faces the river and the view must been very nice (I was in the other side of the building), recommend to take the main door facing the river and start walking around the promenade to enjoy the views of the sea and having fun running and trying to keep yourself dry every time the waves hit the walls and splash distracted bystanders. Great job integrating the charm of the traditional buildings with all the amenities of a modern 5*. This is a place to enjoy... got a huge room with an amazing bed and great decoration that gives you the feeling of being at home, the bathroom had both a modern tub and a shower (separate), they were up to the latest trend. fair to say is that this is the second time in all of these years traveling around that I've enjoyed being at a 5* that invites you to stay there and just chill out (that is not at all inc resort). The staff were very attentive... small details expected from a 5* were missing though. I was celebrating my bday and despite the fact that I am a member of starwood program and that they took the data from my passport didn't hear at least a greeting saying have a nice bday or anything like that (and for the first time I think I've actually mentioned it during the registration when asked about help with my small backpack). Well, guess that since the hotel was full of movie stars the staff had too much requests and details to deal with, but still. Didn't go for dinner or breakfast at the hotel (there are so many places around to enjoy!) and I thought that the price for the breakfast was quite expensive (unless you really like a breakfast buffet) but when staying at other hotels in the region the charge was similar, somehow since I normally eat a light breakfast paying 27E seemed to me a high price (of course it may be a good deal for the buffet-lovers). You can walk from the bus station to the hotel and it will take around 15-20 min, just follow the riverside. Wifi is paid and expensive but there are computers in the lobby that you can use, so very handy. There was parking available. Cannot remember if there was a gym (not my priority when on holidays!). I really enjoyed the hotel and highly recommended it. Of course it is not cheap but they have good deals.

Room Tip: Get a room facing the river or the promenade... it will be gorgeous at sunset!
  • Stayed: October 2012, travelled solo
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Thank RoxLima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2012 via mobile

We stayed in a junior suite overlooking river. Spacious room. Only criticism is bathroom quite small for suite. Also felt breakfast buffet was not quite to 5 star hotel service. No spa and hotel dining quite limited. However great location, beautiful hotel, helpful staff, good service overall. Would not stay anywhere else in San Sebastian.

  • Stayed: October 2012
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1  Thank Alsb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

Our amazing visit to San Sebastian was especially great because of this hotel. The kind doormen and staff greeted us whenever we were coming and going and provided us with umbrellas on our rainy day. The location was perfect, architecture of the building was grand and the interior design was stunning.

We were unable to cash in our SPG Platinum request for a suite upgrade, but our room was still exceptional. I also enjoyed the perfect European breakfast in one of the ballroom/restaurant. You will feel like a king and queen.

Room Tip: All the rooms are great. We had a deluxe room (not a suite) and it was great!
  • Stayed: October 2012, travelled as a couple
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Thank Sheri D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2012

This is a charming and beautiful hotel with lovely, well proportioned rooms and good staff. Concierge called Gloria (I think) was particularly good and helpful. Bed was huge and very comfortable, with lovely linen and the bathroom a good size. Room service was very prompt and efficient. Location is right on the river looking towards the sea. We were in a room to the side which had a reasonable view of the river and mountains. Despite being next to the main road the double glazing meant it was quiet. There are a few minor niggles however that mean it just falls short from being perfect. These are all very picky comments but if you're paying 5* prices you expect a certain standard especially from an international group like Starwood who own this hotel. As with previous reviewer the noise from other rooms can be heard - not badly but disappointing. On our last day there was a lot of audible banging and then drilling from the adjacent building. The staff reacted quickly and we received a note and small gift of fruit from the manager within a couple of hours and the offer to move rooms - as we were leaving that day. The work was taking place in the building next door so out of the hotel's control and they did their best. Breakfast is a very standard offer but very expensive if not included in your booking and frankly not worth it. The shower screen in the bathroom needs to be about a foot longer to stop the excellent rose head shower soaking the floor every time you use it. There were also a few minor inconsistencies in the housekeeping and turn down, for example we got different selection of towel sizes and quantity each day. Having said all that it really is a lovely hotel with pleasant soothing decor and has been refurbished wonderfully well with an excellent eye.

  • Stayed: October 2012, travelled as a couple
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Thank TLLONDON21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 October 2012

There is no doubting the beauty of this building and the excellent job that has been done in renovating it in style. The location is pretty much perfect, the staff very obliging and the rooms extremely comfortable and the amenities customer friendly.
Just a couple of inconsistencies. The noise transmission though tolerable is disappointing. We could hear every persons shower/bath through the pipes and doors closing in the corridors at all times of the day and night. Whether this can be fixed is another matter - it is an old building and some cope better than others.Housekeeping could do with a little more attention - particularly to the surfaces.

Room Tip: There seem to be a variety of sizes for the bedrooms - ask what size your room is going to be when y...
  • Stayed: October 2012, travelled as a couple
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Thank Michele B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian

Address: Paseo Republica Argentina, 4, 20004 San Sebastian - Donostia, Spain
Phone Number:
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#1 Romantic Hotel in San Sebastian - Donostia
#1 On the Beach Hotel in San Sebastian - Donostia
#1 Business Hotel in San Sebastian - Donostia
#1 Luxury Hotel in San Sebastian - Donostia
#1 Family Hotel in San Sebastian - Donostia
Price Range: £258 - £1,436 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Maria Cristina, a Luxury Collection Hotel, San Sebastian 5*
Number of rooms: 136
Official Description (provided by the hotel):
A Century of Elegance in San Sebastian - Since opening in 1912 the restored Hotel Maria Cristina has been closely linked to the history and cultural life of San Sebastian. The lavish Belle Epoque interior is filled with soaring columns, 19th-century portraits, rich silk brocades and glorious chandeliers making for a truly opulent experience.Experience gracious hospitality on a grand scale in the hotel's rooms and suites. Decorated in a sophisticated palette of greys and white, the rooms are a quiet haven of luxury. Style, technology and a dazzling range of services which combined make for an unforgettable stay. ... more   less 
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Also Known As:
Maria Cristina Hotel

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