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“Great Place”

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Silken Amara Plaza Hotel
manchester
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Great Place”
Reviewed 1 March 2014

We stayed at this hotel for a couple of nights last week. Hotel is top quality very friendly reception staff. Rooms spacious and clean, extremely comfortable beds. Huge bath.
Breakfast superb.
Very well located. Donastia itself lovely, unique bars and pintxos
Gros also lovely, great to watch the surfing
All in all a great short break

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mazzaManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review, 4 March 2014
Dear guest,
Thank your for taking time to make your review about about your stay with us on Trip Advisor.
We are very happy that you appreciate our services and our city.
We look forward to welcoming you soon and make youur stay again totally memorable.

Kindest regards,
Hotel Silken Amara Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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915 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
London, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2014

Great hotel, convenient location, 20 minute stroll to town, comfortable bed, large patio with great views, breakfast OK, bistro and bar very good and value for money, friendly staff. Very Spanish and no English bars, lots of tapas bars plus some good local restaurants. Looking forward to my next stay.....

Room Tip: 8 floor for great views
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jules_sydee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review, 25 February 2014
Dear Jules,
Thank you very much for your stay at Silken Amara Plaza. It is a great pleasure to read that you had a wonderful and relaxing holiday and that you liked our facilities and our staff has been attentive to all your needs. It would be a great pleasure to welcome you again.

Kindest regards,
Hotel Silken Amara Plaza
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
114 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 29 January 2014

My husband and I stayed here for three nights in January. We arrived late on a Friday night, having flown into Bilbao and taken the (very convenient) bus from the airport. The bus stops literally right outside the hotel, which was perfect for a late night arrival when you can't be bothered hailing a cab! Also, the reception is open 24 hours so we were able to check straight into our room with no problems, even with our late arrival.

The room itself was very well appointed - a lovely big bed (effectively two large singles put together though!), nice TV with some good channels (when the bad weather wasn't affecting reception), a reasonably priced mini-bar, big bathroom, etc. Not a particularly exciting view, but it was nice and light. The rooms were cleaned at convenient times for us (we never saw the cleaning staff yet each time we left the hotel our rooms were made up) and the staff were helpful and friendly.

Location wise, yes, it is a bit of a walk into the old town, but it's a perfectly nice one, even when we found ourselves in pretty heavy rain. Had we been so inclined there were convenient buses, too. If you're wanting to stay right in the middle of the action all the time this probably isn't the place for you but it worked well for us, even with my husband who is not the keenest walker!

If you can get a good price for this hotel (we got 3 nights for the price of 2 off a hotel website) you can't go wrong!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank MARSonTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 January 2014

This Hotel was easy to find, immaculately clean and the room was lovely. However, as the most expensive accommodation I booked throughout my three week trip to several cities in Spain, some aspects need to be updated for travellers convenience. The Wifi system was archaic and difficult to access. When I enquired about improving the access I was told there was a cost involved which was quite expensive. I don't think it is unreasonable to expect that "free Wifi" status in a 4 star Hotel would enable travellers to access their emails, this was not the case. The staff were efficient, however, when queries were made I received monosyllabic replies and got the impression they were too busy to provide more friendly service.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cath S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
krokstadelva,norway
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 10 January 2014

We stayed here for five nights in the end of december, very nice and clean hotel, breakfast have a lots of choices, try twice dine in the hotel restaurant, excellent food and price, highly recommend.Location also good , it takes about 20-25 minutes to walk to the old town.

  • Stayed December 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank fatfat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toulouse France
Level Contributor
72 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 December 2013

My husband and I stayed here on the eve of the San Sebastian Marathon. It is an impressive hotel with attentive staff. Excellently located for the start and finish of the marathon with it being a mere 800 metres away. Our room was spacious enough with a nice bathroom but it was infernally hot! We turned off the heating and opened the window yet the temperature of the room remained akin to a greenhouse. I didn't sleep well due to the heat sadly. We attended the marathon buffet on the Saturday night which was 20 euros per head and carbed up as necessary. Breakfast on the Sunday morning was well organised considering the amount of marathon runners in the restaurant - there was a excellent choice of foods both hot and cold.

Room Tip: I've marked down the 'sleep quality' as the room was just too hot but the bed was very c...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ellisToulouseFrance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newark
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 2 December 2013

My wife and I stayed in this hotel for 5 nights in November whilst visiting San Sebastián for the cities marathon. It is a modern hotel in a good location. If you're doing the marathon, it is 800m from the start and finish.
Rooms are well equipped and immaculately clean. Staff are friendly and helpful, and will go out of their way to help you.
It is a 20 minute walk to the old town and bay from the hotel , but it's a nice walk ( with plenty of refreshment options! )
If you get the bus from the airports to SS, they drop off outside the hotel.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank runjonnyrun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calidad S, Director de Relaciones con Clientes at Silken Amara Plaza Hotel, responded to this review, 11 December 2013
Dear guest,

Thank you for taking the time to make your review about your stay with us.
It is always a pleasure to receive positive feedback from our guests. We are very please to find out that we achieved the expectations you had on us.
It would be a pleasure to see you again in a near future.

Kind regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Silken Amara Plaza Hotel

Property: Silken Amara Plaza Hotel
Address: Plaza Pio XII 7, 20010 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 On the Beach Hotel in San Sebastian - Donostia
#7 Luxury Hotel in San Sebastian - Donostia
#9 Romantic Hotel in San Sebastian - Donostia
#9 Business Hotel in San Sebastian - Donostia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Silken Amara Plaza Hotel 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Hotel Silken Amara Plaza

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