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“Good location, average hotel”
Review of Hotel Husa Europa

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Hotel Husa Europa
Reviewed 29 September 2013

Excellent staff, they were helpful and considerate they made calls for us to help as we don't speak Spanish and gave us great recommendations of things to do and see. The hotel is tired and beds are rock hard, after 5nights we all are complaining of back ache, it's Really close to the beach. Breakfast and dinning seem very expensive. Lots of little cafés around to eat and drink at. Not bad value for money.

Stayed: September 2013, travelled with family
1  Thank Tania G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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86 - 92 of 403 reviews

Reviewed 26 September 2013

This was the second most expensive hotel we stayed in during two months in Europe (second only to the Moscow Hilton) but was one of our least satisfactory experiences. The hotel is in a good location near the old town and the beach. The major issues were the musty smell pervading through the hotel and hotel room and the unsatisfactory air-conditioner. The air-conditioner, even when set to full, couldn't bring the room temperature below 27 degrees meaning it was almost impossible to sleep as I kept waking up sweating. I approached the staff who said they would get someone to fix it the next day. I was checking out that morning and had an early morning train to catch so this was no solution. The volume of street noise meant the windows couldn't be opened as it very loud even with windows closed and air-conditioner rattling. I even considered trying to sleep in the lobby. Given the price of this dated hotel it is terrible value to leave feeling exhausted. Strangely double beds a single very long pillow. Look for better value at another hotel or hostel with a working air-conditioning, helpful staff and fresh smell.

  • Stayed: September 2013, travelled as a couple
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Thank James4035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielJEFERECEP, jefe recepción at Hotel Husa Europa, responded to this reviewResponded 1 October 2013

Dear guest,
First of all, thank you for giving your opinion about our hotel.
We apologize for not having met your expectations. All the opinions allow us to improve and we work to the satisfaction of our guests.
Look forward to your presence at an upcoming occasion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

Not much to say regarding the location... it is in the old town and is close to everything including the wonderful beach "la Concha".
However when I look at the price for a regular room I can not accept the faded walls, outdated furniture and bathroom.
If you must stay in the old part I'd check for alternatives before booking this hotel.
One good thing was that the WiFi worked very good.

  • Stayed: September 2013, travelled on business
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Thank SwedenPer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielJEFERECEP, jefe recepción at Hotel Husa Europa, responded to this reviewResponded 1 October 2013

Dear guest,
First of all, thank you for giving your opinion about our hotel.
We apologize for not having met your expectations. All the opinions allow us to improve and we work to the satisfaction of our guests.
Look forward to your presence at an upcoming occasion.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 September 2013 via mobile

Stayed here recently at the very last minute. The staff were really lovely and helpful and you can't beat the location - one block from the beach, one block from downtown. The hotel itself is quite dated- our room felt like staying at a really old relatives house with lots of pink ruffles and a musty smell. On the plus it was big and clean. You are basically paying for the location.

  • Stayed: September 2013
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3  Thank ozzietraveller78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielJEFERECEP, Jefe Recepción at Hotel Husa Europa, responded to this reviewResponded 1 October 2013

Thank you very much for your positive opinion! There is no better motivation to all of us than remarking the things we do well. It is always a pleasure to have happy people in the hotel

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Reviewed 30 August 2013 via mobile

The location was excellent, but the bed was horrible; felt like a bench.
Breakfast ok, but very noisy.
Showers did have a shower-curtain, and the decoration in the room looked very old.
Service good, quiet room.

  • Stayed: August 2013
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2  Thank BridgetlyJones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielJEFERECEP, Front Office Manager at Hotel Husa Europa, responded to this reviewResponded 21 September 2013

Thank you for giving your opinion about our hotel. We feel really sorry for having you provided a bed like a bench, please do not hesitate to ask for a roomchange, we surely will try to find a room with softer mattress.

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Reviewed 21 August 2013 via mobile

We stayed one night but would have liked to stay longer. The rooms are small but the draw is the city andthe beach, not staying in the room. The pants press in the room was cool and I had fun pressing my clothes with it. The woman at the front desk was very helpful to us with directions and assistance finding a restaurant that could accommodate our group. One would pay more for spacious rooms elsewhere but this is a deal. Cute terrace also from which to look out onto the street. Quaint, cozy and excellent location!

  • Stayed: August 2013
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1  Thank PocahontasTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielJEFERECEP, jefe recepción at Hotel Husa Europa, responded to this reviewResponded 1 October 2013

Thank you very much for your positive opinion! There is no better motivation to all of us than remarking the things we do well. It is always a pleasure to have happy people in the hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2013 via mobile

We booked this hotel online and were given San Martin as the address. After driving around for ages and having to illegally park we found the place on a side street off San Martin. They have no parking but that's my fault for not checking. The staff were very helpful.

It would have been nice if the floor was swept when they cleaned our room - it was covered in sand from the perfect beach which is a two minute walk away

  • Stayed: July 2013
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1  Thank Pamtram
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Husa Europa

Address: San Martin 52, 20007 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#11 On the Beach Hotel in San Sebastian - Donostia
Price Range: £70 - £457 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Husa Europa 3*
Number of rooms: 68
Reservation Options:
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Also Known As:
Husa Europa Hotel San Sebastian - Donostia
Husa Europa San Sebastián Donostia

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