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“Nice and convenient, but not much more”
Review of Hotel Husa Europa

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Hotel Husa Europa
Singapore
Level 5 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“Nice and convenient, but not much more”
Reviewed 2 November 2013

There is not much to say about this hotel except that it is conveniently located in the centre of the city, with easy access on foot to the beach and the rest of the town.

If you drove in from somewhere, you can park in the building just a couple of minutes away, otherwise, you do not need a car here.

The room was clean and comfortable, but again, not much to brag about.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SFR6262E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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385 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (12)
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English first
Mullumbimby, New South Wales, Australia
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 October 2013

Good Hotel. Good location. Walking distance to everything. We arrived by train and walked easily to it and we left the same way so were wrapt no bus or cab needed. It is just near main beach. Close to all restaurants. It was probably a 5 star hotel about 20 years ago and still has all the fittings that go along with that, however it was clean and big. We were upgraded so enjoyed a suite like room with full bathroom and separate entrance area with a king size bed. Even the old clothes line over the spa. Which we used as we were travelling for a few weeks. All in all I would highly recommend. Staff were helpful.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Linda G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level 6 Contributor
85 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 17 October 2013

It is a three star hotel after all, still, the location is near to perfect. Can confirm the staff is friendly, breakfast is ok, not as poor as mentioned. But the rooms need urgent updating. Room 420 has cracks running from floor to ceiling on one wall, and wall-paper peeling off next to the bed. Rust on the metal tissue box in the bath-room, etc If my company hadn't paid for the room I would have been very dissapointed to stay here. Unfortunately there is not that much hotel-space in San Sebastian, so prices are above normal here, which accounts for the price-cualitiy ratio. Maybe if rooms are updated things might change.

Room Tip: Insist on street facing rooms at least, try to avoid inner court-yard facing rooms.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Linage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Sebastian - Donostia hotels

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 October 2013

Staff were extremely friendly and helpful in this extremely well positioned location (basically cross the road and you are at the beach). But for the price I paid, I would expect a lot more amentiy. Five star price, 3 star room. Oh and a bedbug that kept me awake all night. Didn't complain as was only staying for one night.

Stayed September 2013, travelled with friends
Helpful?
1 Thank leeado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Piedad P, Gerente at Hotel Husa Europa, responded to this review, 11 October 2013
Dear guest,
First of all, thank you for giving your opinion about our hotel.
We apologize for not having met your expectations. All the opinions allow us to improve and we work to the satisfaction of our guests.
Look forward to your presence at an upcoming occasion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birtinya, Australia
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 September 2013

Excellent staff, they were helpful and considerate they made calls for us to help as we don't speak Spanish and gave us great recommendations of things to do and see. The hotel is tired and beds are rock hard, after 5nights we all are complaining of back ache, it's Really close to the beach. Breakfast and dinning seem very expensive. Lots of little cafés around to eat and drink at. Not bad value for money.

Stayed September 2013, travelled with family
Helpful?
1 Thank Tania G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
Reviewed 26 September 2013

This was the second most expensive hotel we stayed in during two months in Europe (second only to the Moscow Hilton) but was one of our least satisfactory experiences. The hotel is in a good location near the old town and the beach. The major issues were the musty smell pervading through the hotel and hotel room and the unsatisfactory air-conditioner. The air-conditioner, even when set to full, couldn't bring the room temperature below 27 degrees meaning it was almost impossible to sleep as I kept waking up sweating. I approached the staff who said they would get someone to fix it the next day. I was checking out that morning and had an early morning train to catch so this was no solution. The volume of street noise meant the windows couldn't be opened as it very loud even with windows closed and air-conditioner rattling. I even considered trying to sleep in the lobby. Given the price of this dated hotel it is terrible value to leave feeling exhausted. Strangely double beds a single very long pillow. Look for better value at another hotel or hostel with a working air-conditioning, helpful staff and fresh smell.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James4035
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielJEFERECEP, jefe recepción at Hotel Husa Europa, responded to this review, 1 October 2013
Dear guest,
First of all, thank you for giving your opinion about our hotel.
We apologize for not having met your expectations. All the opinions allow us to improve and we work to the satisfaction of our guests.
Look forward to your presence at an upcoming occasion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sweden
Level 5 Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 September 2013

Not much to say regarding the location... it is in the old town and is close to everything including the wonderful beach "la Concha".
However when I look at the price for a regular room I can not accept the faded walls, outdated furniture and bathroom.
If you must stay in the old part I'd check for alternatives before booking this hotel.
One good thing was that the WiFi worked very good.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SwedenPer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DanielJEFERECEP, jefe recepción at Hotel Husa Europa, responded to this review, 1 October 2013
Dear guest,
First of all, thank you for giving your opinion about our hotel.
We apologize for not having met your expectations. All the opinions allow us to improve and we work to the satisfaction of our guests.
Look forward to your presence at an upcoming occasion.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Husa Europa

Property: Hotel Husa Europa
Address: San Martin 52, 20007 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#11 On the Beach Hotel in San Sebastian - Donostia
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Husa Europa 3*
Number of rooms: 68
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Also Known As:
Husa Europa Hotel San Sebastian - Donostia
Husa Europa San Sebastián Donostia

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