We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very good location, super helpful staff”
Review of Pension Koxka Bi

Pension Koxka Bi
Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
Pension Koxka Bi
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very good location, super helpful staff”
Reviewed 6 June 2012

This pension is right at the heart of Parte Vieja with most of the pintxo bars and restaurants just around the corner, and a convenient walk to the beach. We were warned about the street noise, but we found it wasn't really an issue (I can't remember ever being awaken in the middle of the night, etc). Yes, the room was on the small side, but I don't understand the negative feedback (surely, it's foolish to expect a 5-star hotel set-up when you are booking a pensión...). The staff is super helpful and friendly - one of the best service we've ever received, even compared to premium hotels. I recommend this pensión, and would go back to it again.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank oliroxgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

47 reviews from our community

Traveller rating
    15
    19
    7
    2
    4
See reviews for
5
25
1
1
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Nelson, New Zealand
Level Contributor
153 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 5 July 2011

We stayed here for 2 nights in early July (room #7 - double deluxe?). Location in the heart of the old city is excellent. Our room was a decent size (for 2) and clean - it is an odd conifiguration so with suitcases it can be a bit of a challenge. Free wi-fi and free bottled water. Beds were comfortable. Staff were very friendly.

Soundproofing to the outside is excellent - didn't hear much until around 8 when the delivery trucks come around.

Parking is in a city garage closeby (22 euro/ day) - if you have a car, just park in the Boulevard lot and walk over - don't believe GPS as all the streets around the pension are ped only.

Downsides:
1. our biggest issue was the a/c the first night, we had it on all night but it never really got cool and felt as if the fan was on. On the second night it seemed to work better but it was cool outside while we were there and we did leave the window open until we went to sleep.

2. breakfast included means coffee, orange juice, 1 piece of toast, and a croissant. fine i suppose but I guess i expected a lot more based on the 10+ previous places i've stayed.

I would stay here again however but might look at other options if I'm in the area.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Trav11er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
brussels
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 August 2010

We paid 120 Euro a night to stay in a shoe-box. Definitely wasnt what I was expecting for our first night in Spain. Thankfully it got much better after this experience.

The people were very nice, but clearly out to earn every centime they could – the breakfast was in a separate bar. It was very poor. They also charge you extra to leave your bags with them for the day. Only advantage was that it was quite central. The sound-proofing from the street was good, but we still were woken at 6am each day by the baby in the next room.

Not great. Stay somewhere else!

Stayed July 2010, travelled as a couple
Helpful?
2 Thank laurasull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Russia
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 8 May 2010

Unique plus of the pension Gran Bahia - 2 is its location. Rooms are awfully small and if you have a suitcase it will take all place between bed and wallы, and you should jump through it over each time. Doors of the next room are almost end-to-end one to another. We managed a room number two. The conditioner was absent, heating too. Therefore it was very cold in a room. But it not the biggest affliction.

It seemed as if walls and doors are made of a cardboard. When anybody speaks or goes in a corridor or in a room of the manager, the impression is as somebody rushes into your room. Forget about any private life and about any romantics - you will be heard by all neighbours - and you will hear all. To sneeze, cough, pace the room, use a toilet, to talk and do all the rest to you it is necessary in a whisper! We in vain tried to have a rest after early lifting and flight. To make it was impossible because of noise in a corridor and a room of the manager because they called and came some times during our rest (and we have stayed in the room almost three hours).

Also the toilet is so small that you will rest a head against a huge clumsy wooden beam near to a toilet bowl.

The safe has been locked by the previous tenants. But Juan Carlos has promised us to open it. So he has pulled it out from a case, has put on a table, has taken out something on the forward panel of the safe, and there was a keyhole. We understood that it is possible to open or take out the safe simply in our absence. The desire to store there money or documents was gone.

We reserved pension for 6 days, but after three hours spent in the room, we have understood what to stay here is impossible. Having conferred with the husband, we have decided to find other hotel, more large, where our private life and safety of our money is guaranteed, and then were looking for a new hotel for almost three hours. Having returned, we have explained to the manager, that we would like to leave Gran Bahia - 2, and have asked, whether will be enough, if we leave to him money for residing at a rate of payment for one night. He has answered positively, and we have left to him 50 euros cash. But he has not given us any paper, or any receipt according to our paiment.

In two days he has again drawn out money from my credit card at a rate of 50 euros. I have asked to talk to him of my lawyer. Juan Carlos has answered that he was going to sell this room again, but could not, therefore has drawn out money from my card and for the second night too. He has referred that on a web-site is written about booking cancellation for 48 hours, therefore he has the right to take from us money repeatedly. But on a site it is not specified that payment at annulment undertakes for 2 nights, instead of one, as at booking in other hotels. He should tell us about it at our departure from the pension or warn by phone that will in addition draw out money from a card.

In reply to my inquiry about illegitimacy of repeated removal of payment for the hostal my bank has blocked my credit card, and I remained without money. In general, holiday has been spoilt by the further finding-out of relations with Juan Carlos. Despite an excellent location of Gran Bahia - 2, we NEVER will recommend it to anybody for to stay there or to contact with its managers and owners. Be careful! Beware of the spoilt holiday!

  • Stayed April 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank EspanoRusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Twin Falls, Idaho
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 14 April 2010

The Gran Bahia Bernardo is in the old part of San Sebastian surrounded by wonderful shops, the famous pintxo bars of San Sebastian, wonderful bakeries and sites. Mireia was helpful getting us settled in and telling us what we should see and where the most economical places were to eat. The rooms were very clean and quiet. We would definitely stay there again when we go to San Sebastian.

  • Stayed April 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MarilynRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 June 2009

We booked 2 twin rooms for our first nights stay and unfortunately as 2 rooms were unable for our second night we were offered one room for 4 people. We presumed this was a different bigger room designed to accommodate 4 people, however this was absolutely not the case. They proposed removing the 2 lockers and adding a third bed adjoining the twin beds with a 4th bed at the foot of these 3 beds in one of the original rooms! The only remainaing available floor space was just sufficient to allow the door to open! i don't know where we were supposed to leave our luggage or how 4 adults were supposed to sleep in such cramped conditions. We declined to stay and found suitable accommodation elsewhere however we were subsequently billed for one nights stay. On a short break it was not an option for us to move accommodation after one night. I believe we should never have been offered the option to sleep 4 people in 1 room as it was a most unsuitable option and probably in breach of health and safety and fire regulations. A very unfortunate start to an otherwise enjoyable stay in san sebastian.

Stayed May 2009, travelled with friends
Helpful?
1 Thank DublinElsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 October 2006

My first interactions with Hostal Bahia were a little rough. The image they posted of their rooms with associated pricing was not correct. They informed me that the superior room shown for 79 euros was booked, but that they had another type of room for the same price. Fair enough, but a little misleading.

When I did decide to actually stay there, they asked me to fax in my card details to reserve the room. Unfortunately, I do not have a fax machine and have only ever had to email or call in my card details. There was no other way to reserve the room, so it was very inconvenient to find a fax machine to send in my details using and international fax number. Since they are a part of a larger chain of hotels, I would suggest them having a secure page added to their site for people to enter their reservation and/or payment details.

Hostal Bahia could be a little more creative with breakfast and offer more of a selection rather than just coffee/tea and bread. I'm not asking for a fully cooked breakfast. Yogurt, fruit, cheese, cereal, meats, etc. Any or all of the above would have been appreciated.

Other than that the stay was nice. The rooms were clean and the staff was courteous.

The location was great. Only a couple of minutes from the beach and close to the train station.

I would recommend this hostal to a friend.

  • Liked — Location
  • Disliked — reserving the room via fax and skimpy breakfast
  • Stayed October 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank Londifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Sebastian - Donostia hotels
0.0 mi away
Pension La Marinera
Pension La Marinera
#27 of 86 in San Sebastian - Donostia
32 reviews
0.1 mi away
Koxka Pension Ostatua
Koxka Pension Ostatua
#38 of 76 in San Sebastian - Donostia
58 reviews
0.1 mi away
Pension Larrea
Pension Larrea
#23 of 76 in San Sebastian - Donostia
54 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Pension Iturriza
Pension Iturriza
#2 of 76 in San Sebastian - Donostia
178 reviews
0.1 mi away
Pension Alameda
Pension Alameda
#26 of 76 in San Sebastian - Donostia
136 reviews
0.1 mi away
Pension Bule
Pension Bule
#12 of 76 in San Sebastian - Donostia
58 reviews
Show Prices
Show Prices
Show Prices

Been to Pension Koxka Bi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Pension Koxka Bi

Property: Pension Koxka Bi
Address: C/Embeltran 16, 2, 20003 San Sebastian - Donostia, Spain (Formerly Pension-Hostal Gran Bahia)
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Hotel Style:
Ranked #24 of 86 Speciality Lodging in San Sebastian - Donostia
Price Range (Based on Average Rates): £
Hotel Class:1 star — Pension Koxka Bi 1*
Number of rooms: 8
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Priceline so you can book your Pension Koxka Bi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing