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“Average hotel” 3 of 5 bubbles
Review of Hotel Palacio de Aiete

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Hotel Palacio de Aiete
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Average hotel”
3 of 5 bubbles Reviewed 21 August 2014

Easy bus ride to the town centre. My issue was with the breakfast. Our booking included buffet breakfast at the restaurant. However, they only had one staff member for seating people/ clearing tables/ replenishing the food etc. this staff member was so busy I saw some people having to standing in line at the entrance for about 15minutes until they were seated at a table. This is frankly quite annoying. Also, they had scrambled eggs (which did not look very good), and the alternative was to boil the eggs yourselves in a contraption they have provided. It makes more sense to provide the eggs already boiled as if I am rushing out I don't have time to be boiling eggs/waiting for them to cool down/ de-shelling them etc. The couple of times I have been to the cafe the service has been good. Also the rooms don't have a kettle. So I couldn't make any tea/coffee (although you can go to the cafe downstairs). This was surprising given that it is a 4 star hotel. Rooms are clean.

  • Stayed August 2014
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Nellylawton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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527 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (17)
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English first
Toulouse, France
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 8 August 2014

We stayed two nights and had a great time. It is a bit of a walk, but at least that means you get to see sweeping views of St Sebastian on your way into town each day! Taxi back cost about 7 euros.
You can get a continental breakfast in the hotel bar/cafe for 6.70 euros, worth it.
Plenty of free parking.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank H H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
3 of 5 bubbles Reviewed 2 August 2014 via mobile

In a quiet location. There are lots of positives about the hotel. Free parking, clean and comfortable, really good staff especially in the bar (prices at the bar for drinks are very low considering its a hotel). A taxi is only 8 euros to San Seb. The walk in is nice (20 min) but it's also easy to catch the bus. Areas to improve - the gym is tiny and there is not much in the area. If you get a discount it is worth a stay. It's an average hotel

Stayed August 2014
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Khon Kaen, Thailand
Level Contributor
81 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 bubbles Reviewed 21 July 2014 via mobile

This is a very comfortable modern hotel out of the center of town. Nice staff, good breakfast. Parking readily available on the street. We walked into town and taxied back. Good sized rooms. Modern baths.

  • Stayed June 2014
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank EMS52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Epsom, United Kingdom
Level Contributor
73 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

Stayed at this hotel enroute to south west France. We originally booked one night online but decided we liked San Sebastian so much we booked another night directly with the hotel. Location of the hotel is a little bit out of the centre but has a nice upmarket residential feel about it. Having said that you can easily walk downhill into the centre a good 20 min to the edge of town & beach. Or there is a bus stop just round the corner.We just loved the old town & all the fantastic tapas bars. Our room was spacious & large comfy bed. Great free car parking right outside the hotel. Free wifi. Hotel staff courteous & helpful. Didn't eat in the restaurant but had a light breakfast in the lounge/bar area on day of departure.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank Brigette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
59 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 6 July 2014

We stayed at this hotel at a very busy holiday time in the year. The affordable price for a decent hotel was my first priority. I was disappointed. The hotel is in a quiet residential area 20 minutes away from the busy beach centre. There is a bus , G1, every 15 minutes which will take you to the beach city centre: 1.65 euros if you don't want to walk. The room was clean but the did not change the bed sheet despite throwing it on the floor to be replaced, otherwise it was a clean hotel. Buffet breakfast was good. Tried one dinner which was to a good standard. Tried the bar for watching a World Cup game. Good service. All staff were very friendly and helped you with wherever you wanted to go. Taxi was always ready in less than 5 minutes. Overall a very convenient stay.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Ardy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Yorkshire, United Kingdom
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 June 2014

Stayed here for a short break on room only basis. We were very happy with our room, it was clean and spacious. We did not eat at the hotel so cannot comment on the food. Staff were really helpful and friendly. We choose this particular hotel because they offered free car parking which was great for San Sebastian. It is in a very nice area but it is a 20min walk uphill back to the hotel which could be tiring. However buses /taxis are available. Would use this hotel again and loved San Sebastian which is well worth a visit.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank J B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Palacio de Aiete

Property: Hotel Palacio de Aiete
Address: Goiko Galtzara Berri 27, 20009 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#10 Luxury Hotel in San Sebastian - Donostia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Palacio de Aiete 4*
Number of rooms: 75
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Also Known As:
Palacio De Aiete Hotel

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