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“Great place”
Review of Hotel Villa Soro

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Hotel Villa Soro
Certificate of Excellence
GreenLeadersBronze level
Huahine, French Polynesia
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great place”
Reviewed 28 July 2014

This boutique hotel deserves it's place among the small lux hotels of the world.
Great staff wonderful breakfast...And a close location to town on foot or even better on bikes..
The old town is a great place for dinner very charming....

  • Stayed June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank NebBr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ander E, Director General at Hotel Villa Soro, responded to this review, 29 July 2014
Dear guest,

Thank you very much, your praising words mean a lot for all the dedicated Villa Soro Hotel Team members.

The convenient location is a perfect starting point for city exploration either on foot or by bicycle (taking advantage of the bicycles available free of charge to our guests).

We hope to welcome you again soon!

Best regards,

Ander Elortegi
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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761 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
california
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 July 2014

I normally stay in 5-Star hotels and I have to say I was so pleased with our stay at Villa Soro. The service was excellent and the staff was helpful and friendly. I just wish they had a restaurant on the premises. While there is a walk into town (15-20 minutes), it was pleasant and an easy walk. This hotel is very clean. We had a lovely room with an outside patio. The grounds are beautiful.

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hotelguestCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ander E, Director General at Hotel Villa Soro, responded to this review, 29 July 2014
Dear guest,

… and so is your feedback – 5 stars!!

We are so pleased you enjoyed your time with us and that you appreciated the convenient location, the cleanliness and the “helpful and friendly” service provided by our staff.

Entire Villa Soro Hotel Team very much hopes to see you back again very soon.

Warm regards,
Ander Elortegi
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Weston, Florida
Level Contributor
724 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 287 helpful votes
Reviewed 28 July 2014

This looks more like a magnificent residence than a hotel and that starts the charm and comfort of our stay. The location is an easy 10-15 minute walk to the center of San Sebastian which makes it quite convenient-it is also about the same distant to the world famous Arzak Restaurant (3 Star Michelin) although we took a taxi. So location is excellent.

The place is beautiful and the rooms are BEAUTIFUL, bathrooms opulent and well fitted out and very modern. The room temperature perfect and the beds are heavenly. So the rooms are excellent.

The staff is extremely friendly and knowledgeable. So the staff is excellent.

The price of the room was well below market-we called the hotel directly to get our rate. So the price is excellent as well.

This our rating: EXCELLENT

Room Tip: We stayed in a building behind the main hotel and it was super quiet
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  • Stayed August 2013, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Larry R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ander E, Director General at Hotel Villa Soro, responded to this review, 29 July 2014
Dear Guest,

That is fabulous, no words could describe how thankful we are for these fantastic words of yours! The adjectives that I can see at a glance are extraordinary: Magnificent, charm, excellent, beautiful, opulent, modern, friendly, well fitted and heavenly. With pleasure I will share your opinion with our Team, they will surely take a lot of pleasure reading it.

We are more than certain there are many interesting places left to be still discovered by you in San Sebastian – so do not wait for too long to visit us once again!

Best regards,
Ander Elortegi
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 17 July 2014

With its delicious breakfasts and pleasant staff, Villa Soro is a charming spot from which to explore Donostia/San Sebastian (15 minute walk to beach, 20 minutes to the Old town & 15 minute walk to Arzak) and twenty minutes by taxi (38 euros + tip) from San Sebastian Airport.
Rooms are small and not terribly well soundproofed. We moved from one downstairs to one above because of noise from above but still could hear movements in the rooms adjacent. This was in the back addition - the main building may well be better soundproofed.
Villa Soro is spotlessly clean and fresh, beds comfortable & staff go out of their way to help at all times. Bountiful breakfasts are served in the dining room or on the patio or in your room. Staff were happy to bake the gluten-free bread we bought frozen each day. We have spent a happy week here and are pleased to recomend it.

Room Tip: Probably best to request the main building for soundproof rooms.
See more room tips
  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank GlutenFreePerson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ander E, Director General at Hotel Villa Soro, responded to this review, 20 July 2014
Dear guest,

We appreciate the excellent feedback and your recommendation, thank you for taking time to share it with us. We appreciate your comments about our breakfast and have passed on those compliments to the ‘helpful” staff.

We look forward to your next visit.

Yours faithfully,

Ander Elortegi
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ho Chi Minh City
Level Contributor
139 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 17 July 2014

First you pass by this place. It looks too much of a private property, and absolutely not a hotel.
Staff are very friendly. Bell boys, efficient. We had the rooms in the backyard.
Spaceous, large beds, seamless internet and a complete minibar.

The hotelbar is also very cosy. Unfortunately we had no time for breakfast the next morning.
But this is a great place to spend a few days.

Room Tip: backyard rooms are peaceful and quiet...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank wilco v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ander E, Director General at Hotel Villa Soro, responded to this review, 20 July 2014
Dear Paul,

It is always very gratifying to receive such praise from a TripAdvisor Top Contributor.

It was a pleasure to note how much you enjoyed your stay with us and we would like to thank you for letting us know how you liked the service provided by our “friendly and efficient” staff.
Thank you once again and we are looking forward to welcome you at Villa Soro in the future.

Warm regards,

Ander Elortegi
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Katonah, New York
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 July 2014

We booked this hotel because it was not in the center of town and we were planning to spend most our time making day trips in the area. In that regard is was just right. Our room as very comfortable with a king bed, well soundproofed, and well equipped. The staff was helpful and friendly, though not everyone spoke English. As advertised, it is a 10-15 minute walk to the beach and/or town. There is no restaurant, which we didn't realize. Somehow though, there is room service for full dinners. Skip it.... Food was disappointing. A breakfast room did serve a delicious breakfast. The lack of a restaurant is my main reason for an "Average" rating. There is only one restaurant of note close by (Saltxipi).... All I can say is you better LOVE seafood. There really is nothing wrong with this hotel... It just left us kind of flat. Near constant rain didn't help our mood.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank mapman521
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ander E, Director General at Hotel Villa Soro, responded to this review, 20 July 2014
Dear Guest,

Thank you for sharing your review, we have noted the highs and lows of your stay.

We appreciate that you liked the room, breakfast quality and our “helpful and friendly” staff. On the other hand I feel concerned reading that not all of your expectations were met during the stay particularly referring to the quality of food. It will surely be followed up and appropriate actions will be undertaken.

Villa Soro is located to a 5 minute walking distance from Gros quarter, where you can find a full range of restaurants and Tapa´s Bars (Bermingham St, San Francisco St, Zabaleta St…).

I hope that we will have the chance to welcome you again to Villa Soro Hotel and a better summer could help us to offer you a better experience.

Best regards,

Ander Elortegi
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henley-on-Thames, United Kingdom
Level Contributor
3 reviews
Reviewed 14 July 2014

Great small hotel, small number of rooms, quiet location about 20mins walk from the old town (with some nice stopping off bars on the way) Service excellent and very prompt.

Breakfast very nice , bare in mind it has no evening restaurant but they do give great recommendations for dinner.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ander E, Director General at Hotel Villa Soro, responded to this review, 16 July 2014
Dear Lee,

This makes lovely reading and I very much hope that your next visit to San Sebastian and Villa Soro will be so successful and enjoyable!

Best regards from San Sebastian,

Ander Elortegi
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Villa Soro

Property: Hotel Villa Soro
Address: Avda de Ategorrieta 61, 20013 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in San Sebastian - Donostia
#2 Romantic Hotel in San Sebastian - Donostia
#2 Luxury Hotel in San Sebastian - Donostia
#3 Green Hotel in San Sebastian - Donostia
#7 Business Hotel in San Sebastian - Donostia
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hotel Villa Soro 4*
Number of rooms: 25
Official Description (provided by the hotel):
Villa Soro ocupa 2 edificios de estilo clasico, uno de los cuales fue construido en 1898 y ha sido declarado Patrimonio Historico de San Sebastian. Se proporciona conexion Wi-Fi gratuita.Todas las habitaciones disponen de minibar con bebidas sin alcohol, reproductor de DVD y ducha y banera independientes. Presentan un diseno individual de lujo, y algunas estan decoradas con obras de arte de Jorge Oteiza. Se ofrece un servicio de habitaciones con platos locales.El Villa Soro tiene aparcamiento privado gratuito y esta rodeado de arboles y de casas senoriales.El hotel cuenta con gimnasio y ofrece bicicletas y toallas de playa gratuitas. Ademas, dispone de salones amplios y una chimenea.La playa de la Zurriola, el palacio de congresos y auditorio Kursaal y el casco antiguo se encuentran a pocos pasos ... more   less 
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Also Known As:
Villa Soro Hotel San Sebastian - Donostia
Soro Hotel San Sebastián Donostia

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