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“Fine but expensive”

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Hotel Arrizul Center
manchester
Level Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Fine but expensive”
Reviewed 14 August 2011

This one star hotel is very clean and modern and ideally situated for the old town and beaches. The rooms are small and basic but are modern and the bathrooms are fine. Parking is across the road in an underground car park, and you can get reduced rates at the hotel by prebooking (still 54 euros for 3 nights). Staff at reception are very friendly and the breakfast is only 7 euros and has a reasonable selection. BUT....the price. We booked last minute and had little choice of hotels with availability but 150-169 euros a night is double the cost which we would have expected for this hotel. If we had paid £70 a night it would have seemd good value and we would have been quite satisfied, but maybe thats just San Sebastian in July-August!

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank alison22Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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102 reviews from our community

Traveller rating
    21
    44
    27
    6
    4
See reviews for
18
46
5
15
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • Finnish first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2011

The location of the hotel is excellent! Close to old town and the beach too.
The staff is very friendly, not with great English but friendly. They recommended really good choices for restaurants, bars and transport.
Cant remark how clean the place was and the cleaners were excelent every single day ( we stayed for a week).
The rooms are little bit on a small side and bit noisy ( you can hear people coming out and back of their rooms) but nothing major.
Not that cheap for one star but excellent price for a place in San Sebastian.
Wouldnt rate it one star anyway...
Would recommend to couples or single travellers.
Loved it!

  • Stayed June 2011, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Lida14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Holmdel, New Jersey
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 17 August 2010

This was another little gem of a hotel in Basque country. Safe, clean, and friendly staff. Across the street, behind a music hall, is Gros Beach. When in San Sebastian you must do the pincho bars; pinchos/tapas are little gustatory delights washed down with their regional white wine, poured into the glass from a height of about a foot. Try La Cepa, Egosari, and Astelena for great pinchos.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dolomary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, CA
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2010

My spouse and I found this hotel disappointing and overpriced for the amenities offered, at least for the suite, which was around €175/night. Really expensive for a one-star, and despite the modern hotel look of the website, this IS a one star. The rooms are not soundproof at all. AC is controlled by the front desk. We were there in mid-July, and every night we had to ask the front desk to turn it on. Sometimes they would keep it on, but often they would turn it off and we had to call back in the middle of the night ask them to turn it on again. The advertised wifi only worked if we kept the door to the room wide open, and even then it was at dial-up speed. We needed to do some work while in San Sebastian, so this was a problem. There are no direct-dial phones (you call the front desk, and they place the call for you) and the satellite TV has no English-language channels (no CNN or BBC). Again, this may be expected from a one-star, but they do not charge one-star prices so just be aware of what you are getting. It's very frustrating because it felt like the hotel was just being cheap--little things like being skimpy with the AC (the poor front desk staff was always roasting), hanging the curtains with velcro, charging €15/day for parking while the pensione across the street charged €11 for the same lot--it just didn't feel right at the price we were paying.

All that said, the room was very clean, the showers have abundant hot water, the location was good, and some of the front desk staff were quite helpful. It's possible the regular rooms are worth it, if you get a good rate, don't mind the lack of soundproofing and don't need wifi. The suite (and I wouldn't really call it a suite) definitely is not worth it. San Sebastian seems to be sorely lacking in updated hotel rooms with modern amenities.

Stayed July 2010, travelled as a couple
Helpful?
5 Thank s323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Sebastian - Donostia hotels

Singapore
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2009

Very convenient location and easy to find. The hotel is walking distance to the old town, beaches and restaurants. The reception manager Danel was bery helpful and friendly, gave us good tips on restaurants and places to see. He also answered all my emails within the same day.. 100 points for customer service. The rooms are newly renovated, spacious and very clean. The hotel provides free bottled water, a very nice gesture. Only downside is the thin walls, you could hear people walking along the corridors at night, bit it didn't really bother us. Good value and friendly service.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Frank-SG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 May 2008

This Hotel is easy to find in a great location. Parking is just oppisite in the Kursaal, we asked for a place at the time of booking and it was €14 per day. Our room was clean and newly fitted, a great bonus was the fridge stocked with bottles of water on the upper landing. Staff really helpful, we enjoyed the simple buffet breakfast.

  • Liked — Location
  • Stayed April 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Mikel47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramsbottom, United Kingdom
Level Contributor
174 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 19 September 2007

We stayed in this small hotel on Calle Pena y Goni, for 2 nights September 2007 and it was in a perfect location for the beaches, harbour and the old town. The guy on reception was very friendly and most helpful. The room was modern, clean ,lovely bathroom with bags of complementary toiletries. I don't think they provide breakfast but there are lots of places serving breakfast in the vicinity. I would definitely recommend this hotel - in fact when we asked about car hire, the guy on reception even phoned round 3 or 4 places for us whilst we were checking out - very hospitable and welcoming all round.

Helpful?
4 Thank C_Sutty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Arrizul Center

Property: Hotel Arrizul Center
Address: c/ Pena y Goni, n 1, 20001 San Sebastian - Donostia, Spain
Region: Spain > Basque Country > Province of Guipuzcoa > San Sebastian - Donostia
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
Ranked #29 of 50 Hotels in San Sebastian - Donostia
Price Range (Based on Average Rates): £
Hotel Class:1 star — Hotel Arrizul Center 1*
Number of rooms: 12
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