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Santa Clara Urban Hotel & Spa
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Reviews (561)
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All reviewsroof terraceold townstone wallsglass panelquiet streetjunior suiteperfect locationtapasnarrow streetssmall hotelrooms are largesteam roomstayed here for nightslovely hotelquiet roomchoose this hotelbeautiful city
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312 - 317 of 561 reviews
Reviewed 21 June 2009

We stayed in this hotel in June 2009. It is located in a very quiet part of the old town, with some rooms and the roof terrace having fabulous views of the cathedral and sea. The old adage ' You get what you pay for' stands with this hotel. It is not cheap, but the money you pay gets you superbly apportioned rooms with great facilities, quality linen and towels. The rooms are serviced daily very thoroughly. The breakfasts are plentiful and delicious. What really marks this hotel out though is the staff. Nothing was too much trouble and every enquiry was greeted with a friendly and swift response. My partner was unwell during our stay (nothing to do with the hotel) and the staff from the cleaners to the receptionists went out of their way to help out and make him feel more comfortable. We would definately return. 100% recommendation.

  • Stayed: June 2009, travelled as a couple
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Thank Gegster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2009

My daughter and I stayed here for 3 nights and liked the Santa Clara very much. The location is perfect - in the historic part of the city, just 5 minutes from the Cathedral and not much further from everywhere else of interest. Our room on the first floor overlooked the Convent, it was quite large with high ceilings, very calming and the beds were so comfortable. We had a slight problem with the shower overflowing but the staff came immediately and sorted it out. The breakfast room is very trendy, the buffet was set out beautifully and on offer was a good choice of fresh fruit, yoghurts, meat, cheese, lovely little pastries, or a small choice of hot food. Coffee was made freshly for you by the barman. Downstairs is a small spa, we had a massage and a facial which was enjoyable after a few hours on the roof terrace. This is great - so peaceful overlooking the rooftops of Palma, with comfy sofas and sunloungers - when we were there it was very quiet and sometimes we had it all to ourselves. Just the spot after a morning sightseeing. All in all a very enjoyable stay.

  • Stayed: May 2009
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Thank Owlsfan95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2009

Had a two night stay in this hotel & wish that I had booked for two weeks instead. The hotel was quiet so they upgraded our room - ask for a cathedral view as this looks out over a very peaceful courtyard area.

The staff couldn't have been more helpful - delivering drinks up to the terrace really quickly. We hired bikes at the hotel (which seemed to have hardly been used before) & cycled for miles along the cycle coast path past Portixol - if you get chance stop for amazing paella at El Bungalow which is right on the water & packed with locals - amazing!

  • Stayed: May 2009, travelled as a couple
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Thank Izzy-Poole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 May 2009

Four 50 year old women stayed here on a birthday trip. It is a great hotel. The location is perfect for walking everywhere and it’s only ten minutes in a cab from the airport. The streets around the old town are mainly traffic free so it is very quiet. The roof terrace is a lovely place to relax and take in the views of the sea, the marina and the cathedral.

Only two very minor criticisms. One room was on the same level as the dining room and early in the morning we could hear the clatter of plates and cutlery as the dining room was prepared for breakfast. Secondly, it would be useful to have a full length mirror somewhere in the room, or at least a second mirror if there are two of you because the one in the bathroom gets steamed up when the shower is in use.

We didn’t use the spa facilities but everywhere else was very clean, very tastefully decorated and the staff were extremely helpful and friendly.

We wouldn’t hesitate to recommend this hotel.

  • Stayed: April 2009, travelled with friends
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Thank Hugenot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2009

We stayed in this hotel for 4 nights, the superior room we booked was large and was very stylish. The hotel staff were great, nothing was too much trouble for them. The location of the hotel is ideal, with only a short walk to the centre of Palma.

  • Stayed: May 2009, travelled with family
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Thank peader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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