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“Excelent Service and Staff”
Review of Cooltra

Cooltra
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US$39.69*
and up
Ibiza Independent Scooter Tour with Rental
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US$42.10*
and up
Mallorca Independent Scooter Tour with Rental
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US$33.68*
and up
Formentera Independent Scooter Tour with Rental
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Attraction details
Owner description: Cooltra is the first low cost, large scale, full service scooter provider in Spain and Europe.“Cooltra – The Scooter Company” is a national and international popular brand acting in the business fields scooter rental, scooter tours and scooter sales. Cooltra is more than just a company, Cooltra is lifestyle - with Cooltra you can feel the freedom on two wheels, explore undiscovered places and see your environment with the eyes of a local!
Reviewed 6 May 2014

Excellent service and good staff in the shop place Monsenyor Palmer. I recommend nice people. Ask for Santiago or Mauricio.

Thank Mauricio E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (55)
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13 - 17 of 55 reviews

Reviewed 13 April 2014

We have rented a scooter from Cooltra Playa de Palma for 3 days. The Sym 125 cc is amazing,you can drive on the highway with 110 km/h and you can visit easily the whole island with the scooter.The Staff is verry kind,verry helpful and a give us a lot information. Thank you Cooltra Mallorca....see you next time.

1  Thank Lorena924
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 October 2013

We rented a couple of 125 scooters from their main shop in Playa de Palma, but after only about an hour my friends bike started pulling massively to the left. (In fact this happened when he was on the motorway and it was only luck that there was no traffic outside him as it caused him to swerve across 2 lanes and hit the central reservation. He tried to continue but found this kept happening as soon as he got up to 60 kph). He had to get a tow truck back to the office where he overheard staff telling the mechanic that this had happened several times with other bikes once speeds got over 40kph! Of course they hadn't seen fit to warn us about this. On top of everything they refused to offer any kind of refund, only a different bike for the remaining time booked, and there was no way he was getting on one of their death traps again.

3  Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Timo B, Director General at Cooltra, responded to this reviewResponded 7 October 2013

Dear Joe,

We apologize for all the inconvenience that our company could have caused you during your trip. At this point Cooltra is in fleet replenishment process in order to provide the best service and security to our clients.

We appreciated your comments and we take it as a way to improve our products and service.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2013

Booking ahed of the jurney is the easy way to get the scooter you want, even you arraving late on the airport, call the staff of the store and they will hold it back till you get ther. Fourth year in a row and nothing to complain about.

Review collected in partnership with this attraction
Thank Thomas R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2013

The interactions with the staf were excellent, with personal touch but also professional. Clear explainations, nice suggestions and friendly atmosfeer.
The price is equal to the quality of the vehicle you ride, the instructions and safety measures logic and the state of vehicle and accessories is at a good level.
really nice to ride on a cooltra plus (125cc), a real plus for the sometimes small roads with cars on a harry behind you, nice balanced vehicle which can take a turn on a safe way. On the highway you sometimes feel slow when you can't pass a car bij, but then again that car is speeding with 100 klm, only then you don't feel like powerful! All the other speeds, you can easily catch when self in a hurry. Great comfort for rider and mede-rider.
I certainly would again chose for a cooltra scooter.
Drosoula

Review collected in partnership with this attraction
Thank D T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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