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“Palma Delight!”

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Hotel Amic Horizonte
Ranked #56 of 74 Hotels in Palma de Mallorca
Ottawa, Canada
1 review
“Palma Delight!”
Reviewed 26 November 2013

We had planned to spend 2 nights at Hotel Horizonte, but ended up extending it to 5 largely because of the amazing care we received from the front desk. As well, there was a great bartender and also great restaurant and cleaning staff. The people on the hotel staff make this hotel worth visiting. Awesome view, particularly from the corner rooms. We like walking, and it was an easy walk to Castel de Beliver overlooking the city (15 minutes) and an easy walk down along the marina to the Cathedral (30 minutes). If you walk the other way (away from the old town) there is an old fort (Castell de Sant Carles) about 15 minutes away with a terrifying collection of hand-weapons. If you stick to the shoreline still heading out of town and go just a tiny bit further, there is an awesome rocky beach. If you walk a bit further still, there's a great sandy beach in Sant Agusti. All in all, a great place to stay.

  • Stayed November 2013, travelled as a couple
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Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (108)
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English first
Cardiff, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 21 November 2013

We chose the Hotel Horizonte [HH], based on Tripadvisor reports, primarily for its location, and we were not disappointed. Sitting high on a hill above the commercial port of Palma, our 6th floor room with a double aspect balcony, provided a 270 degree panoramic view across the bay to Palma’s splendid cathedral, as well as giving us a bird’s eye view of the cruise liners arriving and departing: sometimes as many as 5 a day.
On arrival, late at night, we received a very friendly welcome from Tao. The light switch inside the doorway of our room did not work but after reporting it to Tao, it was fixed by 10 am the following morning. Superb service. Our request that our TV be re-tuned (from German to English) was not so very promptly dealt with, but we were compensated for the 24 hour delay with complimentary drinks. In any establishment there will be faults but it is how they are dealt with that matters and here HH came up trumps, so a special thank you to Eduardo and Maria on reception.
We had tried to book a junior suite but the website did not offer that option for our dates, however we were able to switch to one the day after our arrival. A much bigger room (although the previous, sea-view room had not been small) with a vast (and more comfortable) bed and a more spacious bathroom, which had a bidet as well as a whirl pool bath, with overhead shower. The TV was now a flat screen one, although, oddly, the junior suite room did not have a trouser press, as our previous room had. We were fine without one.
Our room and bathroom were spotlessly clean and were serviced daily with towels and bed linen being changed more frequently than we would have asked for (on environmental grounds). There was hot water available at all times. Everywhere was very clean and the vast majority of the staff were friendly and very helpful. Twice in the dining room, one of the chefs who was cooking on the grill arranged for something different to be cooked for me since, as a non meat eater, my choice of main course on two of our nine nights was fairly minimal. In general however, there was a good choice of main dishes with a variety of vegetables and salads available every night. Likewise at breakfast, there was an excellent range of food to suit British and Continental tastes, although the “orange juice” had a very sweet, synthetic taste. The dining room has a variety of table sizes, some capable of seating up to 10 people. There was also an outdoor area which was very popular but contained only 9 tables. While the waiting staff were very friendly, sometimes they could have cleared away ‘dirty’ dishes and re-set tables more quickly.
Tony, the very friendly and knowledgeable ‘pool’ barman explained why the bar did not stock port (due mainly to the high temperature – it was over 30C in early October) but said he would order a bottle for us, which duly arrived the following day. How many non-luxury hotels would offer such a service? The pool itself is large, surrounded by about 40 sun loungers, but there were no parasols in sight. Without them, sunbathing in mid-summer would have to be brief.
We did not like the somehow tasteless, beer served in HH, but, If you turn left out of the hotel, walk 70 yards you come to a set of (100+) steps, at the bottom, turn right and follow the road till a left hand junction; take that road downhill and you will come to “Cafe Noray” on the right hand corner. It has tables outside (on the pavement) is very popular with locals (always a good sign) and serves delicious food and coffee, as well as really cold San Miguel beer. Do visit it, for an authentic ‘feel’ of Palma. The 100+ steps can be avoided by turning sharp right outside the hotel and following the road as it bends to the right at the bottom.
A minor inconvenience in the hotel was that one could not run a ‘tab’ by charging drinks to one’s room account. All drinks must be paid for at the time of consumption, rather than at the end of one’s stay, via a debit or credit card; so ensure that you have sufficient Euros. There is a very handy ATM immediately outside the hotel – to the right of the entrance.
Finally, if you are tempted to pay to go on the red Palma Sight-Seeing bus tour, think again, as frankly, the cathedral and Bellver castle apart ,there is precious little to see and, at 35 Euros for two, isn’t cheap. So little indeed that the bus makes a sizeable loop/ detour to go past Mallorca’s “biggest indoor shopping centre”, but since all of it is underground, there was no way to gauge the size of it and nothing to actually “see”. The audio commentary is provided by a man whose native language is not English (Why?) who pronounced “iron” as “eye-ron” and “exhibition” as “eggsibition” and whose diction generally made one wince. Passing a statue of someone, he referred to her as “devote” when he meant “devout”.
We are planning to return to HH (and to Cafe Noray) and will definitely stay in a junior suite again.

Room Tip: Junior suite well worth the additional supplement. The higher the floor, the better the view
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  • Stayed October 2013, travelled as a couple
    • Value
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Helpful?
Thank LYNNAER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torrox, Spain
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 11 November 2013

We booked this hotel for one night prior to boarding a cruise in Palma. We booked a shuttle bus from the airport to the hotel but, as the journey was only 10 minutes, in future we would take a taxi.

On arrival we were dismayed to find that the hotel had no record of our reservation that had been made through a UK agency - as it was 9 o´clock at night this wqas somewhat disconcerting! Hopwever, the reception staff were great and managed to find us a room.

The room was on the third floor and had a side sea view from the balcony right down to the spot where our cruise ship docked - as we were up early the next morning we were able to watch the ship sail in. The room was very modern - obviously recently re.decorated - with a very attractive bathroom that had a double shower and ´hisnhers´ washing basins. The bed was very comfortable.

We had booked half board but, after the delay of getting a room, dinner was nearly over so what food remained was somewhat cold. Breakfast was fine with a good selection of English and Continental dishes. The bar terraces are lovely and views stunning.

The hotel is away from the city centre but there is a bus stop immediately outside plus a taxi rank that seemed to be manned 24 hours a day. Not perhaps the best location for anyone with mobility problems but otherwise a good location for a city centre stay.

After checking out the hotel called us a taxi - took 30 seconds to arrive - that took us down to the cruise terminal for a fare of just 7€.

All in all, we would highly recommend this hotel for anyone looking for well priced accommodation - especially for anyone wanting a pre-cruise stay. In our opinion the hotel warrants a mugh highter star rating.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Campolady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
1 review
Reviewed 9 November 2013

We arrived to HOTEL HORIZONTE on october 2013 for an unforgettable week in mallorca!! We came in a group of 4 friends and we ordered 2 adjoining twin rooms with sea view. The first thing that we saw when we got in the hotel was the huge smiles of Sofia, Maria and Miki , three of the receptionists, who welcomed us amazingly and immediately treated us and gave us a lot of passes to the best clubs and many others benefits and discounts. The rooms were nice and clean with an incredible view to the port of Palma. One of the rooms even included a jacuzzi in it!! Every night there is a different activity in the hotel, such as Salsa night, Mexican night, Ladies night, Paella night (Lorenzo the chef is making the best paella in all mallorca, I checked it) and more. The food is great, everyone in the staff are so pleasant, helpful and giving from the heart! I've been in many hotels in Europe, but I never felt so in home like I felt in HOTEL HORIZONTE. If you are looking for a good hotel in a fair price, that it's close to everything and located in the center of Palma- This hotel is your answer! Gracias por todo!!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank InbarK_AmberK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 November 2013

A wonderful 7-day stay, helpful and friendly staff (thnx Nacho for ur help!). My son just loved to play table tennis. A great selection of food, be it breakfast, lunch or dinner. Sure to go back on the next trip to Palma. On the downside are the non-stop engines of the vessels down at the harbour, during the night the roar is audible even through closed balcony doors. Yet the view is quite nice.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RPu_liamg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 November 2013

Just back from 3 days in Palma. Booked this hotel after checking out reviews on Trip advisor pleasantly surprised by Hotel. It was a 16th Birthday treat for our daughter who has Downs Syndrome she really enjoyed it as it was October the pool was cold but this did not stop either myself or my daughter having a good swim. Yes it was a climb up to the Hotel but worth it for the views. Got the bus from the Airport which dropped us off at the port so a little climb up to Hotel but not a problem if you are resonabley fit. Took a Taxi back to Airport just to be on the safe side 20 euros and the driver even advised where to check in. Room fine not 5 star but hey we did not pay 5 star prices! We had a room with 2 double beds they were very large and comfy. Food fine again not fancy but value for money. We wanted to enjoy Palmas Tapas bar etc Found some nice places in the Old Town a pleasant work from Hotel found several different ways back to Hotel each day part of the adventure Just keep climbing up keeping Port to your left or if in doubt catch the 46 Bus which stops outside Hotel! Staff really helpful do not take notice of bad reviews just treat people how you would wish to be treated and they usually respond in a positive way had no issues with any of the staff. All in all would certainly go back if We visit Palma again

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boldybri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 29 October 2013

Stayed here for 2 nights & chose this location to be halfway between Palma old town & Magaluf so best of both worlds. Horizonte is easily accessible from Palma airport via No 1 bus which cost €3 & only took 40 mins. However there is a steep 15 minute trek up to the hotel which is just managed with cabin luggage but a no-no with suitcases. The trick is to get off earlier in Palma & catch the No 46 which drops you off outside the door beside the Valparaiso hotel..or arrange the hotel transfer at €15!
Although this is a dated hotel it is clean & efficient with a clean pool & excellent breakfast & some panoramic views of Palma bay & the cruise ship terminal.
Dislikes were the worst sunloungers ever & you would have to be active to walk from the hotel to town but plenty of buses outside.
Poolside happy hour is 2 for 1!!

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Burnopfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Amic Horizonte

Property: Hotel Amic Horizonte
Address: Calle Vista Alegre 1 | La Bonanova, 07015 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #56 of 74 Hotels in Palma de Mallorca
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Amic Horizonte 2*
Number of rooms: 196
Official Description (provided by the hotel):
Hotel Horizonte Free Wi-Fi *** . is a family run Hotel up a hill in Palma managed by brothers Marga and Andreu . We are not the best Hotel in Palma but we work always to improve things day by day . let,s meet ! We offer stunning views of Palma Bay as you can read in TA thats why we always recomend to book our superior rooms with sea view in stead of cheaper ones standard No sea view ( it is really worthy ) Close to the Puerto de Palma Harbour. It features an outdoor pool and rooms with balconies, 2,5 km from central Palma cathedral .All air-conditioned accommodation at the Horizonte has simple, bright décor. Each room comes with satellite TV and private bathroom.The hotel has a buffet restaurant which serves a selection of Mediterranean cuisine and features a terrace, offering Mediterranean Sea views. . The nearest beach is Playa Cala Mayor Beach,2,5 km from the hotel and Palma’s old town can be reached in 20 minutes, by bus. You can find the Porto Pí Shopping Center and Mallorca Casino in a short walk , Pacha Dico . The city’s airport is just 9 km away and the port is a 10-minute walk from the Horizonte. We recomend to use the public bus 46 at 40 mts of the door or use the taxi because of the If any doubts we always recomend you to contact us before you buy your holidays so no surprises will appear in future . We will be glad to answer you all doubts . Be happy Amic ! Marga and Andreu ... more   less 
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Also Known As:
Horizonte Hotel Palma De Mallorca
Hotel Amic Horizonte Palma De Mallorca, Majorca

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