I booked this hotel after reading the amazing reviews on tripadviser and am sorry to say that I was extremely disappointed and cannot understand how they have so many 5 star reviews and even more surprisingly a 5 star rating
We found the room very noisy not just from outside : horse and carts , motorbikes and people shouting in the street outside but also inside the hotel were due to it being an old building other guests making noise at night I had the worst nights sleep ever here I know it's a city but we live in central London and its nothing like this .
The staff are polite and friendly and did offer us another room but they told me it was a lot smaller than the one we had booked so I declined.
The other problem was the free wi fi which didn't work the duration of our stay despite reassurances from reception that it was being fixed I began to wonder if the free wifi really existed .
I would advise anyone thinking of booking here to think again this hotel was a massive disappointmentMore
- Free Wifi