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“Beautiful Room; Wonderful Experience”
Review of Melia Palas Atenea

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Melia Palas Atenea
Ranked #26 of 73 Hotels in Palma de Mallorca
Certificate of Excellence
GreenLeadersSilver level
United Kingdom
Level 4 Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Beautiful Room; Wonderful Experience”
Reviewed 5 May 2013

This was our first visit to the Palas Atenea, and indeed to Palma. We arrived quite late at night and on entering this beautiful hotel we were greeted by the wonderful scent which we have encountered before in the Melia Group.

The Blue Bar, Foyer and Reception area is amazing, which needs to be seen in person to appreciate!! The lighting and decor are breathtaking!

We were very efficiently booked in and the Receptionist showed us how to use the lifts; you just select the floor and the screen depicts which lift you need to enter: 'A', 'B', 'C' or 'D'. This takes you straight to your floor level, no stopping at any other floor!
Our room was virtually opposite the lift, (this was not to be a problem, virtually no noise from any other guests coming and going).

We put the key card in to turn on the lights, and, WOW!!! The room was so Beautiful!!!
The lighting was stunning; with spotlights and blue tinged LED's, and the decor so very stylish, modern and chic; mainly white and charcoal with lots of mirrors - please visit the Hotel website for the photos of the white room with the fabulous purple, double swivel chair!!

We had booked the Sea View, which I would recommend, (especially if you like the morning sun), with our views being of the marinas and of the Cathedral.

We were staying Bed and Breakfast, and I have to express how fantastic both were!!
The bed and pillows were the most comfortable that I have ever, ever experienced. Throughout the stay we never suffered any back or neck ache problems. Normally I end up fighting with the pillows to try and get comfortable but not this time!

Our breakfasts were delicious - so much choice and so very well presented and cooked
Set out in different areas for different tastes: the Cereal and Yoghurt Bar, the Fruit Bar, the English Breakfast Bar, the Cooked Meat Bar, and of course the amazing Spanish and Mallorquin Bar; all accompanied with a choice of liquid refreshments comprising of: waters, fruit juices, tea and coffee or Champagne!!!

During the day at the hotel there is a pool with sunbed area and bar and spa.
We did not visit the spa this time as we went out exploring Palma and other resorts.
The pool bar is lovely - very relaxing to sit and have a drink and catch the afternoon sun!

In the evenings we ate in the restuarant: Tapa Negra.
Once again the food was cooked and presented to perfection! So much variety with the options to eat littles of lots!!

After which we were enticed by the lures of the Blue Bar!!!

All the staff we encountered were very friendly and helpful - we would highly recommend the Melia Palas Antenea for all the groups: Business, Couples, Family, Friendas and Solo as all are catered for and welcomed!

Room Tip: Premium Sea View Room = Lovely, Stylish, Quiet Room With Good Views of The Boats and Cathedral
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Freixie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Director de Relaciones con Clientes at Melia Palas Atenea, responded to this review, 8 May 2013
Dear Freixie,
I would like to thank you for taking the time to write to us and let us know your satisfaction. We let you know that your opinion is very important for us.

I am delighted to see that you fully enjoyed your stay and I would like to thank you very much for your comments regarding our Hotel. We work for you to make you feel like at home.
Our Blue Lounge Bar has been recently renovated and the lighting and decor are very beautiful. It is a nice place for enjoy a drinks.

We are very delighted that you recommend Meliá Palas Atenea for everybody. The most important thing for us is our guests happiness and we think that we get with you.
For he future, I recommend you visit the Spa. It is a nice place where our guest can have a rest and enjoy of differents massage treatments.

Please, let me know your next visit and I would like to greet you personally.

Hoping we will have the pleasure of welcoming you again at our Hotel in the future.

Yours sincerely,

Verónica Soriano
Guest Experience Manager-Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (433)
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Manchester, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 May 2013

I have to say that this is probably the best city break I have ever had. The staff at the hotel were friendly and accommodating. We requested both an early check-in and a late check-out and got both at no additional charge. As it was our 10th Wedding Anniversary I had also requested a bottle of champagne in the room (for which I offered to pay), but the hotel kindly provided us with a bottle of complimentary Cava, which was very nice!
The bed was probably the most comfortable bed I had ever slept in, and the room was spacious, modern and clean, The only very minor negative was that there was an empty bottle in the mini-bar, but we left it where it was, and were not asked to pay for it.
Unfortunately we did not get to use the outdoor pool area due to the rain and cold wind, but even though the weather was poor, there was still a lifeguard on duty.
The Spa was very nice (perhaps a little expensive) and relaxing, and a nice way to spend the Sunday morning before departure.
We only had a couple of drinks at the hotel bar, but both times the bar staff were very friendly.
We had an excellent view from our room (620) which overlooked the harbour and we could also see the cathedral.
Location of the hotel was also good. Admittedly it was probably a 25 minute walk into Palma old town, but there were many bars/cafes on the way. Also, if you walk through the back streets you come across very local/typical Palma bars and tapas bars, which are very cheap.
There is a lovely Italian restaurant literally 1 minute walk from the hotel (turn left outside), and a fantastic cafe that sells crepes, waffles, omlettes and baguettes to die for (which we only discovered on our last morning).
All in all, Palma is a beautiful city, and this hotel is second to none. I would definitely not hesitate to recommend, and would love to return in the future. Book your room now!!

Room Tip: Choose a room around 621 to 619 facing the harbour/cathedral.
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank purplelady814
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 April 2013

From checking in to checking out i have nothing negative to say, our room was fab, the breakfast, the bar, the pool bar were all excellent.
The staff were all very helpful and friendly....
Our room over looked the harbour as i think most of them do, massive bed and the room was large with two doors before you reach the toilet!
It was about 20 min walk to the main part of Palma and the old town but lots of little cafe's and bars along the way....
They had been refurbishing the hotel, so we rang a few days before to check, the last thing we wanted was waking up to work men and noise, but it has all been finished....as you enter the hotel the foyer and bar and all the lovely flowers hit you, i could go on but i wont. I am a nightmare when it comes to pleasing me with hotel rooms but this ticks all the box's and we will be returning. Also the restaurant a Tapas which is attached to the hotel we had a very nice meal there.

Room Tip: Ask for a kingsize bed!!
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank walshy123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Relations Manager at Melia Palas Atenea, responded to this review, 29 April 2013
Dear walshy123456,

I would like to thank you for taking the time to write to us and let us know your satisfaction. We let you know that your opinion is very important for us.
I am delighted to see that you fully enjoyed your stay.

I would like to thank you very much for your comments regarding our staff. The Meliá Palas Atenea staff is very friendly and efficient and we work for you to make you feel like at home.
Our rooms has amazing views to the Harbour, Cathedral and sea promenade and we are delighted to see that you enjoyed the views. Also we are renovating rooms and we have modern and confortable rooms.

Besides, the Hotel is located very close to the city center that you can go walking along the sea promenade where there are many restaurants.

Hoping we will have the pleasure of welcoming you again at our Hotel in the future.

Yours sincerely,
Verónica Soriano
Guest Experience Manager- Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sunderland, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 April 2013

Stayed for 4 nights with my hubby to celebrate our wedding anniversay in April. From stepping off the plane it was a good trip the weather was lovely in the 70's they even opened the pool it was very cold. Hotel was fab from start to finish. Room 826 had fantastic views of cathedral and marine. The sunrise was worth waking up for. Breakfast were out of this world so much to choose from. Our complimentary bottle of cava for our anniversary was a nice gesture and all the staff we met were very friendly and efficient. Will defo be coming back soon

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Relations Manager at Melia Palas Atenea, responded to this review, 29 April 2013
Dear Mandy501,

I would like to thank you for taking the time to write to us and let us know your satisfaction. We let you know that your opinion is very important for us.

We are very grateful for your comments about our rooms and staff who atended you. The Meliá Palas Atenea staff is very efficient and friendly. We work for you to make you feel like at home. The rooms have amazing views and our guests can enjoy a very special sunrise and sunset.
We want that our guests live unforgettable experinces, especially if it is your anniversary.

Hoping we will have the pleasure of welcoming you again at our Hotel in the future.


Yours sincerely,
Verónica Soriano
Guest Experience Manager- Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 April 2013

This hotel impressed me since the beginning.Big and beautiful,the staff was very polite,check-in was fast,we got a room with a beautiful sea view.The disappointment came in the morning when the traffic on the street began.It turned out that the good location has its bad side.However, we are pleased that we chose this hotel!The hotel rates corresponds to the friendly staff and great ambience and we would love to visit again!

  • Stayed March 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Victoria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Relations Manager at Melia Palas Atenea, responded to this review, 25 April 2013
Dear VictoriaM,

I would like to thank you for taking the time to write to us and let us know your satisfaction. We let you know that your opinion is very important for us.
We hope that we were able to meet your expectations and look forward to welcoming you at our hotel.

I am delighted to see that you fully enjoyed your stay and I would like to thank you very much for your comments regarding our staff. We work for you to make you feel like at home.
Meliá Palas Atenea offers beautiful see views. Also we are renovating rooms and we have modern and confortable rooms.
Le tus know at your next visit and we will assign you a room on a high floor to exceed your expectations.

Hoping we will have the pleasure of welcoming you again at our Hotel in the future.

Yours sincerely,
Verónica Soriano
Guest Experience Manager- Meliá Palas Atenea
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcestershire,England
Level 4 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 11 April 2013

This is a lovely elegant hotel in all public areas, and the staff are excellent. Location is great , right on the Paseo, meaning it is very easy to get to from the Airport with the local bus stopping right outside, much cheaper that a taxi. Hotel does offer parking but it costs 12 euros a night and requires an additional security deposit for remote access.
Facilities are good, with large pool area, and is used in the morning as an annex to the dining area for breakfast. Only point is breakfast is 19 euros, but your choice is the most comprehensive I have experienced since travelling in Europe. Eat as much as you will. Worth the extra for stocking up the tummy. Alternative is a fron bar which offers a small choice "Continental" for 6 euros..
As to the rooms, we had a Classic room that overlooks the town, very nice BUT we suffered traffic noise all the time and some nights drunken passers by all through the night. Consider a sea view room as a must for a good nights sleep.

Room Tip: Breakfast is down marked due to cost, not qulaity which was first class
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  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WorcesterRoyal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth-Melia... Á, Meliá E- Guest Experience Department. at Melia Palas Atenea, responded to this review, 13 April 2013
Dear Client,

My name is Elizabeth and I am from the E- Guest Experience Department at the hotel Meliá Palas Atena.
Thank you for relying on our Hotel Meliá Palas Atenea and for taking a moment of your time to let us know your personal evaluation of the Hotel.
First of all, we would like to apologise for the inconvenient caused during the stay. We will do all our best to improve your next stay at the Hotel Melia Palas Atenea.

It is very important for us to know your opinions about the different aspects of our hotel because our principal commitment is your satisfaction. Your comments will help us identify areas in which we can improve the quality standards in our services.
I remain at your entire disposal and I'm looking forward to welcoming you soon again to Meliá Palas Atenea.

Yours sincerely,

Elizabeth Álvarez
Meliá E- Guest Experience Department.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level 4 Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 April 2013

We stayed here during Easter (March) and loved the rooms, view and location. About 15-20 min walk to Palma center along the harbor. If you don't like to walk, cabs are cheap and the bus stop is only a minute away. We didn't try the breakfast as it was very expensive. We ate out or brought baguettes and cheese from the small store right outside the hotel to our room. We were there for my father’s 60th birthday, and on his day, the management provided a free bottle of Cava which we really appreciated. I think the stay would be totally different if we had a room facing the other way, so it is important to pay the extra money for the ocean view. The noise from the nightclub could be heard during the weekend nights, but didn't interrupt our sleep. Rooms very clean, staff polite, very good drinks at the bar and an amazing tapas restaurant in the same building as the hotel.

Room Tip: ocean view!
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kladden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elizabeth-Melia... Á, Meliá E- Guest Experience Department. at Melia Palas Atenea, responded to this review, 9 April 2013
Dear client,

Thank you for taking a moment of your time to let us know your personal evaluation of the Hotel Meliá Palas Atenea.

It is very important for us to know your opinions about the different aspects of our hotel because the principal commitment of MELIÁ HOTELS INTERNATIONAL is the satisfaction of our guests. Your comments will help us identify areas in which we can improve the quality standards in our services.

We are looking forward to welcoming you soon again to Meliá Palas Atenea.

Yours sincerely,
Elizabeth Álvarez
Meliá E- Guest Experience Department.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Melia Palas Atenea

Property: Melia Palas Atenea
Address: Avinguda de Gabriel Roca, 29, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Palma de Mallorca
#11 Spa Hotel in Palma de Mallorca
#12 Business Hotel in Palma de Mallorca
#20 Family Hotel in Palma de Mallorca
#25 Luxury Hotel in Palma de Mallorca
#26 Romantic Hotel in Palma de Mallorca
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Melia Palas Atenea 4*
Number of rooms: 361
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Also Known As:
Melia Palas Atenea Hotel Palma De Mallorca
Melia Palma De Mallorca
Melia Hotel Palas Atenea
Melia Palas Atenea Palma De Mallorca, Majorca

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