We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent”
Review of Melia Palas Atenea

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Melia Palas Atenea
Ranked #25 of 74 Hotels in Palma de Mallorca
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 June 2014

Stayed for 4 nights couldn't fault hotel! Paid for grand premium room with seaview & it was well worth the extra. Breakfast was outstanding never seen as much choice, nicely presented and service excellent it was also nice to sit outside on the terrace. Pool area clean,plenty beds, good quality pool towels and nice pool bar. All the staff were friendly and helpful. Would definitely recommend for its position as well. First experience of a melia hotel and will use again.

Room Tip: Sea view premium
See more room tips
  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Ali492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this reviewResponded 21 June 2014

Dear Ali492,

On behalf of the entire team of Melia Palas Atenea we would like to thank you for the time you took to share your positive opinion about your experience in our Hotel on TripAdvisor.

Your nice review will help others travelers that would like to come, so I would like to present you all my appreciation.

If is your first stay in Meliá, I would like to recommend you to make our loyal card, and you will enjoy all the benefits of Meliá Rewards. You can visit melia.com to see all the information.

We hope you visit us again and of course we will be very pleased to welcome you.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,973)
Traveller rating
Traveller type
Time of year
Language
  • More languages

712 - 718 of 1,974 reviews

Reviewed 16 June 2014

4th visit to this Hotel in 4 years, this time 2nd June for 7 nights. I asked for the same room when i booked direct with Melia on 13th October 2013 but was informed this could not be guaranteed,I found this unusual as the Hotel I stay at in Nice (10 times) and the one in Larnaca (25 plus times) there never seems to be a problem. However it still came as a disappointment when we were told the room was not available but where to be given one of the best rooms in the Hotel (419).This was the end room with a double balcony IE front and side.Being on the end it was next to a very noisy road (Passeo Maritimo-Corniche) and in fact everybody could see you,If you want privacy do not take any room that ends 19.To say the reception where "business like" is the best I can say.Its a pity as the rest of the staff are fabulous .When I handed my keys to reception on leaving a simple "Hope you have enjoyed your stay" would have been nice. This Hotel seems more interested in its corporate clients. I will return to Palma but it is unlikely to this Hotel.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank douglas j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this reviewResponded 21 June 2014

Dear douglas j,

Thank you very much for the time you took in writing your impressions about our hotel on TripAdvisor after your recent stay.

We are sorry if your experience with us was not as pleasant as we wish and if the room did not reached all of your expectations. This room is highly recommended by our guests, because of its located and sea views.

We would have loved to assign you your room preference about your last stay but unfortunately it was not possible due to the high occupancy rates in the Hotel.

We know that you are a loyal client, Meliá Rewards Silver,and we sincerely hope to have the opportunity to welcome you back again in order to provide the best service to make your stay more comfortable.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 June 2014

We stayed for 4 nights at Melia Palas Atena Palma for a long weekend break and a chance for sunshine and decent food in Palma restaurants.

First impressions are not the best, the hotel is a large 1980’s lump from the outside and the reworked reception area was not to my taste. Room wise we were happy with the space and comfort . We were on a higher floor (6) at the back of the hotel, one of the rooms not yet remodelled but absolutely fine. All rooms have small balconies and being at the back you have the evening sun after it has left the pool area at the front. Word of warning – a lower floor room at the back would NOT be a good idea if you want to sit outside. Too close to the road / security wall and some fairly unprepossessing buildings.

The view out to the front is excellent, overlooking some very expensive yachts in the marina with the town and cathedral to your left. The pool area is a decent size and you should have no problems finding a lounger.

As mentioned elsewhere the breakfast buffet is excellent, a real 5 star feature in an otherwise solid 4 star establishment. I would also rank the on-site fitness centre as 5 star, excellent choice of machines.

Getting into town is a 15 minute walk or cheap taxi (never had a problem getting a cab from the rank directly outside the front door). You are nearby the absolutely excellent Restaurant Toque and dinner there has to be a feature of your visit – make sure to book ahead, especially at weekends. The on-site Tapa Negra is a good option for lunch or dinner. Nearby Can Pelut restaurant also a good lunch option.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank leech_family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this reviewResponded 21 June 2014

Dear leech_family,

Thank you for reporting us your experience after your last stay at Meliá Palas Atenea. It is a real honor to know that you enjoyed it.

It is great to hear that you had an enjoyable stay with us and it is a pleasure for us to know that you were delighted with the hotel facilities and our staff. We are constantly working on providing our very best services for our guests, and we are glad to see that our attempts are appreciated.

Your nice review will help others travelers that would like to come, so I would like to present you again all of my appreciation.

The entire team will be glad to welcome you soon.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014 via mobile

Nice hotel great breakfast, by "passeo maritimo"- corniche" spacious room. Taxi easy to/from downtown city highlights. Several restaurants nearby with very good prices and food. Calm and quiet despite its size. Safe, big tv and clean service.

Stayed: June 2014, travelled on business
1  Thank Jeanpeter K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this reviewResponded 13 June 2014

Dear JeanpeterK,

Thank you so much for your comments, moreover for taking the time in sharing your Experience.

Your nice review will help others travelers that would like to come, so I would like to present you again all of my appreciation.

It would be a pleasure for all the team to welcome you back in a near future.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

Looks like a hotel built in the 70's - the mustard coloured tiles on the balcony appear from that era. We asked for an upgrade to a sea/harbour view but were told that there were no rooms available. Our room on the 6th floor at the back of the hotel had a view of Bellver Castle, but also of some garish graffiti and a burnt out building. From the other side we could see a strip bar! Not great. Room was ok, clean, and bed was very comfy to be fair, but carpet was stained and worn in places. The bathroom was ok but my biggest bugbear is the shower - it was pathetic! My basic requirement from a hotel room is a good shower. This was a mere trickle of water.
There is a strange pervasive smell in the lobby area. It smells more like chemicals than air freshener.
Breakfast was nice. Staff were nice. Location is good.
Probably would not return though.

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank taffy029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this reviewResponded 7 June 2014

Dear taffy029,

Thank you so much for your comments, moreover for taking the time in sharing your Experience.

Please contact with melia.palas.atenea@melia.com in order to know your room number and we will review the carpet and shower. Our apologies for the inconveniences you have had in your stay for these reasons.

We sincerely hope to have the opportunity to welcome you back again in order to provide the best of our service to make your stay more comfortable.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

Good well appointed hotel overlooking marina in Palma. There on a business conference and everything was well organised. Good internet, good breakfasts and a lovely area around the pool. Room was large, very clean and the staff were always helpful. View over marina to cathedral was very pleasant with hundreds of luxurious boats on display. Definitely recommend.

Stayed: May 2014, travelled on business
Thank digifella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this reviewResponded 7 June 2014

Dear digifella,

On behalf of the entire team of Meliá Palas Atenea we would like to thank you for the time you took to share your positive opinion about your experience on TripAdvisor.

It is a pleasure for us to know that our customers feel comfortable amd glad with our facilities and services because this is the main goal of our Hotel and our Company, and we all thank you for appreciate the hard work that all our team do very day.

Your nice review will help others travelers that would like to come, so I would like to present you again all of my appreciation.

The entire team will be glad to welcome you soon.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Couldn't have been better placed for Marina, Cathedral, Apuntadores etc. Nice rooms and reception area, decent bar and right next to the bus stop for day trips to Portals Nous, CAmp de Mar etc. Will definitely look at staying here again in future

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Jason B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Meliá Pal... M, Guest Experience Manager at Melia Palas Atenea, responded to this reviewResponded 31 May 2014

Dear Jason B,

On behalf the entire team we would like to thank you for reporting your impressions and feelings regarding your last stay at Meliá Palas Atenea.

We are very proud to know that your last experience satisfied your expectations. Your kind comments will serve as an added inspiration to consistently maintain.

All our team hopes to get an opportunity to welcome you here again soon!.

Yours sincerely,

Verónica Soriano
Guest Experience Manager - Meliá Palas Atenea

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Palma de Mallorca hotels
0.1 mi away
Gran Melia Victoria
Gran Melia Victoria
#13 of 74 in Palma de Mallorca
1,715 reviews
0.3 mi away
TRYP Palma Bellver Hotel
TRYP Palma Bellver Hotel
#29 of 74 in Palma de Mallorca
2,238 reviews
0.2 mi away
Innside by Melia Palma Bosque
Innside by Melia Palma Bosque
#20 of 74 in Palma de Mallorca
144 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Catalonia Majorica Hotel
Catalonia Majorica Hotel
#27 of 74 in Palma de Mallorca
1,555 reviews
0.4 mi away
Hotel Costa Azul
Hotel Costa Azul
#15 of 74 in Palma de Mallorca
1,530 reviews
0.3 mi away
Hotel Isla Mallorca & Spa
Hotel Isla Mallorca & Spa
#24 of 74 in Palma de Mallorca
1,677 reviews
Show Prices
Show Prices
Show Prices

Been to Melia Palas Atenea? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Melia Palas Atenea

Address: Avinguda de Gabriel Roca, 29, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Green Hotel in Palma de Mallorca
#12 Business Hotel in Palma de Mallorca
#20 Family Hotel in Palma de Mallorca
#25 Luxury Hotel in Palma de Mallorca
#26 Romantic Hotel in Palma de Mallorca
Price Range: £110 - £243 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Palas Atenea 4*
Number of rooms: 345
Official Description (provided by the hotel):
·Modern, bright rooms equipped with everything you need to enjoy a wonderful stay in Mallorca ·Fantastic new lobby area to enjoy a gin and tonic in the new Blue Lounge Bar ·YHI Spa with water circuit, 7 treatment rooms and a full gym measuring over 1,200 m2! * ·Delicious breakfast buffet with show cooking and breakfast area on the terrace to enjoy the views* ·Just 10 minutes from Palma de Mallorca airport and the main attractions in the city ·The best hotel in Mallorca for groups of over 300 people *extra charge ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Melia, Booking.com, LoveHolidays, Travel Republic (UK), Expedia, Ebookers, Hotels.com, HotelsClick, 5viajes2012 S.L. and HotelQuickly so you can book your Melia Palas Atenea reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Palas Atenea Hotel Palma De Mallorca
Melia Palma De Mallorca
Melia Hotel Palas Atenea
Melia Palas Atenea Palma De Mallorca, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing