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“Second Visit” 5 of 5 bubbles
Review of Gran Melia Victoria

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Gran Melia Victoria
Ranked #15 of 73 Hotels in Palma de Mallorca
Certificate of Excellence
Ellesmere, United Kingdom
Level Contributor
106 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Second Visit”
5 of 5 bubbles Reviewed 10 March 2012

Just returned after a four day visit,once again I was looked after very well a lovely hotel and very pleasant staff,highlly recomended,I will be back very soon thank you.

Room Tip: Choose a room with harbour view
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  • Stayed March 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank nigel-2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, 27 March 2012
Dear Tripadvisor Member,

Thank you very much for your encouraging comments on our Hotel and Staff. It is always a pleasure to hear that our guests enjoyed their stay and experience at the Gran Meliá Victoria. We hope to have the opportunity to welcome you back in a not too distant future.

Kind regards,

Amaia Landeta
Quality Manager
Hotel Gran Meliá Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,461 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (391)
Date | Rating
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English first
London, United Kingdom
Level Contributor
48 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 4 March 2012

Nice 5 star hotel with good service and nice rooms. Only € 5 with a taxi and you are in the middlde of Palma. Lots of nice restaurantes andd bars. The hotel has everything you can ask for and top service. Pick a room so you can overlook the marina.

Room Tip: Pick a room overlooking the marina
See more room tips
  • Stayed March 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank kjell magne n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, 27 March 2012
Dear Tripadvisor member,

We would like to express our gratitude for the comments you made about your stay. It is always our goal to achieve maximum customer satisfaction and we are extremely happy to have been able to do so on this occasion.

We would be absolutely delighted to accommodate you on your next visit to Mallorca.

Kindest regards,

Amaia Landeta
Quality Manager
Hotel Gran Meliá Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

Spent long weekend in Palma and the hotel was recommended by our friend who lives on the Island - he was so right! Splendid hotel in a fantastic position overlooking the bay. We booked the cheapest room, but were upgraded to a room on the side of the hotel, with a balcony looking over gardens towards the Cathedral. We were warmly welcomed and the service was exemplory by all staff we came across. Our room was a double (twin beds pushed together to make a huge bed - really comfortable and lovely soft cotton linen. Plenty of armchairs, desk space, a big tv with a good range of channels in English. The bathroom was huge and plush, with robes and slippers provided along with a plenty of toiletries, toothbrushes, etc. Couldn't have asked for more. Would recommend the breakfast buffet, it was vast and beautifully presented. If you join the Melia rewards programme, breakfast is half price - well worth doing. We didn't use the indoor pool, but it looked lovely. Overall, really impressed and would definately stay there again.

Room Tip: Think the seaview rooms may be a bit noisy at night as they overlook Tito's nightclub.
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  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank buntylicious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, 27 March 2012
Dear Client,

We are delighted to hear that your stay at the GranMeliá Victoria was an enjoyable one. We continously strive to deliver high standarts and to ensure that all our guests leave with only good memories.

We hope to have the opportunity to welcome you back in a not too distant future.

Kind regards,

Amaia Landeta
Quality Manager
Hotel Gran Meliá Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 bubbles Reviewed 20 February 2012

We chose the hotel for it's position overlooking the marina and its good reviews. The reception staff greeted us warmly, gave us maps and advised on local sights and facilities. Our room was exactly what we wanted with a stunning view towards the Cathedral. The bathroom, bedding, tv, minibar were all well presented. There was no road noise and we slept well. If we wanted a cup of tea, a snack or a taxi, the staff were swift and efficient. On our last day we were able to keep our room untl 4 pm allowing us to go out for lunch without carrying luggage. We felt very comfortable and rather pampered. A lovely hotel.

Room Tip: The sea views are worth the extra cost.
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  • Stayed February 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Admiral M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, 27 March 2012
Dear Tripadvisor Member,

Thank you very much for your encouraging comments on our Hotel and Staff. It is always a pleasure to hear that our guests enjoyed their stay and experience at the Gran Meliá Victoria. We hope to have the opportunity to welcome you back in a not too distant future.

Kind regards,

Amaia Landeta
Quality Manager
Hotel Gran Meliá Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Malaga, Spain
Level Contributor
300 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
5 of 5 bubbles Reviewed 20 February 2012

Both of these Hotels are owned my Melia and the standard of service in both is excellent.
They are both well located on the Paseo Maritimo a 100 yards apart and about 15 minutes from the airport. Both have Premium rooms with fantastic views over the Bay of Palma and the Cathedral.

Parking. The Victoria has its own free exterior and interior parking, whilst the Atenea has some spaces in an underground car park two doors away and charge 12 Euros day.

The rooms are about the same size at both of the Hotels.

Furnishings in the Victoria are more luxurious including slippers, dressing gown and an array of toiletries. The furnishings in the Atenea are a little more worn and there is little in the way of toiletries.

The beds are harder in the Atenea, but they are not uncomfortable.

They both have an extensive continental breakfast buffet with fresh fruit, etc. If are looking for an English breakfast with bacon and eggs, then it is the Atenea for you. The Victoria offers an omelette cooked to your taste.

The sound proofing between rooms is better in the Victoria.

Street noise. When the revellers come out of Tito’s at 3.30 on Saturday morning, nothing can keep out the noise, but it is less noisy at the Atenea.

Both Hotels are excellently located for walking along the paseo to see the yachts or to walk into the centre of Palma.

Both have good swimming pools.

The bar at the Atenea is probably cheaper than the Victoria. The Atenea’s barman pours a very large 103 brandy for 4.50 Euros.

Overall the Victoria has the edge, but it costs more.

Room Tip: Premium rooms have a wonderful view over the Bay of Palma
See more room tips
  • Stayed February 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Stewart1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, 27 March 2012
Dear Tripadvisor member,

We would like to express our gratitude for the comments you made about your stay. It is always our goal to achieve maximum customer satisfaction and we are extremely happy to have been able to do so on this occasion.

We would be absolutely delighted to accommodate you on your next visit to Mallorca.

Kindest regards,

Amaia Landeta
Quality Manager
Hotel Gran Meliá Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wiltshire, UK
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 3 February 2012

I booked this hotel based on other reviews on Tripadvisor. Opinions of friends who live in Mallorca varied. I stayed in mid January and the hotel was nearly empty, hence I got upgraded to a really great seaview rooom. Staff were very friendly and welcoming. I didnt use the restaurant but had a few drinks at the lobby bar which had a pleasant atmosphere but was a little pricey (though no different to any other 5 star hotel in Mallorca) The hotel is located on the Paseo Maritimo in Palma - a fair walk from the centre - better take a 5 minute taxi. The front entrance is not on the Paseo Maritimo, but 1 block back - which has become not the most salubrious area over the years. I would definately recommend the hotel based on my stay.

Room Tip: My room on the seafront side had an excellent view over the Marina and back towards Palma cathedral
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AH40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, 27 March 2012
Dear Tripadvisor member,

We would like to express our gratitude for the comments you made about your stay. It is always our goal to achieve maximum customer satisfaction and we are extremely happy to have been able to do so on this occasion.

We would be absolutely delighted to accommodate you on your next visit to Mallorca.

Kindest regards,

Amaia Landeta
Quality Manager
Hotel Gran Meliá Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
139 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 263 helpful votes
3 of 5 bubbles Reviewed 1 February 2012

Reception - pleasant people, lots of marble. Slightly odd coming to the hotel from the seafront, you have to buzz at a gate and then wander through various levels to reach the reception, which opens to the inland side of the hotel.

Room - got upgraded to a seafront room. At first sight a five star room - about 180 feet, comfortable if slightly dated decor. Eccentric 80s light switches. A decent sized balcony with two chairs looking out to the harbour. With pretensions to five-star-dom, no kettle in the room, and no complimentary mineral water. On second sight....

Bed - Two large singles pushed together. Not very comfy ones either. Thin mattresses.

Bathroom - smallish bathroom with a shallow US style bath and shower over.

Ambient noise - lots. The seafront road never sleeps. If you sleep with the balcony door open the noise is disturbing, and even shut it is far from silent. Sleep was therefore pretty poor.

Restaurant - had a pretty good meal in the main restaurant - some outstanding items and some well dodgy ones. Goodish wine list.

  • Stayed January 2012, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Coltbridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amaia L, Guest Relations Manager at Gran Melia Victoria, responded to this review, 27 March 2012
Dear Tripadvisor Member,

We would like to offer our apologies for not meeting your expectations and assure you that we always work to satisfy all our guest’s wishes and to make them all feel welcome and well attended.

We do appreciate your comments as they can help us to improve. We hope to see you again in the near future and to have the opportunity to offer you a very enjoyable experience.

Kind regards,

Amaia Landeta
Quality Manager
Hotel Gran Meliá Victoria
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gran Melia Victoria

Property: Gran Melia Victoria
Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Palma de Mallorca
#9 Family Hotel in Palma de Mallorca
#12 Romantic Hotel in Palma de Mallorca
#15 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Gran Melia Victoria 5*
Number of rooms: 171
Official Description (provided by the hotel):
The Gran Meliá Victoria is a 5 star hotel located in Paseo Marítimo with wonderful views of the Bay of Palma. A unique experience of traditional luxury and cutting-edge style inside this deluxe 171-room hotel surrounded by history and classic beauty. Rooms equipped with every comfort, excellent facilities and superb services. RedLevel Service in Superior Accommodation: The most superior range of personalized attendance. Admire stunning sunsets from our magnificent terrace or just relax by the pool with panoramic and exclusive views. Enjoy an authentic gourmet experience in our fine dining restaurant and the most innovative cocktails in our bars. It is surrounded by elegant restaurants and close to the most exclusive shops and boutiques and historic city centre of Palma de Mallorca. It is near the airport (15 minutes away). Located in an area noted for its cosmopolitan atmosphere and café terraces which buzz with activity both day and night. ... more   less 
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Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca

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