We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fabulous location ... relaxation, sun and shopping”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Gran Melia Victoria
Ranked #13 of 74 Hotels in Palma de Mallorca
Certificate of Excellence
Reviewed 18 April 2014

This hotel is a perfect choice for a short break. Its location close to Palma airport, and care and attention you receive once there, the beautifully furnished interiors and bar areas, the pleasant stroll along the harbour front to wonderful shopping, bars and restaurants, all contribute towards a truly relaxing break. The sunbeds are especially comfortable and the atmosphere around the pool is particularly conducive to adult peace and quiet. I would NOT recommend this hotel for children; I am sure it would be considered too BORING, but we cannot recommend it highly enough.

  • Stayed: April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
3  Thank Heather P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 19 April 2014

Dear Guest,

I would like to thank you for your kind words about Gran Melia Victoria. It is wonderful to see that you enjoyed your stay here with us and that you made your feelings known on Tripadvisor.
We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve.
We sincerely hope to welcome you back in the near future.

Kind Regards

Amaia Landeta
Redglove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,713)
Traveller rating
Traveller type
Time of year
Language
  • More languages

904 - 910 of 1,713 reviews

Reviewed 18 April 2014 via mobile

The few nights we were here was very good, we managed to sleep well', although the mattress was alittle hard for me. Location was ideal for us, very convinient to shops, restaurants and publictransport

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank spiwe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 19 April 2014

Dear Guest,

First of all i would like to thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca and also for posting your comments here on Tripadvisor.
We always strive to deliver quality service. We would also Iike to thank you for your positive comments about our hotel.
We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel. We highly value the input of our guests.
We sincerely hope to welcome you back here among us.
Kind Regards

Amaia Landeta
Redglove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 April 2014

This Gran Melia Victoria hotel is simply quite splendid. The people are delightful and always anxious to help. The rooms - if you have a bay facing window are lovely. The breakfasts on the terrace are outstanding.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Melia Hotels International
Thank Pinkhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 18 April 2014

Dear Guest,

I would like to thank you for taking the time to make your comments known on Tripadvisor. We always value our guests opinions and it is wonderful to see that you enjoyed your stay with us.
We are always on the lookout for ways to improve our service and the guest´s experience at Gran Melia Victoria. By making your comments known we can see where there is room for improvement and also what makes our customers happy.
We hope to welcome you back in the near future if you choose to come back to beautiful Palma de Mallorca.

best regards,

Amaia Landeta
Redglove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

I can't say I have had a more relaxing stay or a more beautiful view anywhere else ecpxcept in Zermatt with a view of the Matterhorn. Yes, the food and drinks are pricey but delicious alternatives are merely a few yards walk away. If you want to feel like you are living the life of those much richer without paying the price, you can't do better. The staff are extraordinarily attentive, always friendly and courteous.

Room Tip: Ask for a room with facing the front of the hotel. They can be pricey or reasonable. We were in 10...
See more room tips
  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank winrobaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 15 April 2014

Dear Guest,

Thank you so much for your wonderful words about the Gran Melia Victoria. We are pleased to see that you enjoyed your stay with us and that you made your comments known on Tripadvisor.
We are very fortunate with the wonderful view we have from the hotel and it is great to know that you appreciated it during your stay. It is always our goal to make our guests feel welcomed and comfortable and I will surely pass on your message to the rest of the staff.
We hope to welcome you back here amongst us the next time you decide to visit beautiful Palma de Mallorca.
Kind regards

Amaia Landeta
Redglove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2014

We came here for a short relaxed stay in palma. The city itself is a beautiful place however we had very mixed feelings about this hotel. From what we have seen, this is one of the grandest hotels in Palma. However the first rooms we got were the classic rooms. they were shabby, old, the balcony view was blocked from branches and trees, the towels had dead flies stuck to them, the bed sheets were unclean and the bathroom smelt of blocked drains.

However we upgraded to the finer sea-view rooms which were lovely and much cleaner. It felt more like a 5 star until night time. The noise pollution from the large nightclub 'tito's' next door caused me to be kept up most of the night. It felt like my room was vibrating, and at around 4 am I was again woken by the noise of crowds outside the hotel and beeping taxis.

Such a shame to locate a 5 star hotel next to such a bit club. Although service was superb, not much is to be said about this hotel and I sadly will not be returning.

  • Stayed: April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Laurenp38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 13 April 2014

Dear guest,

I would like to start by thanking you for taking the time to comment on your recent experience at the Gran Melia Victoria.
I am sorry that you feel disappointed in some aspects of your stay with us. Each guest has a different experience and we always try our best to make everyone feel welcomed and comfortable.
It is always better to make your issues known beforehand whilst you are here with us so that we can try to find a solution as quickly as possible.
The night club Tito`s was built after the hotel so unfortunately we have no control over this issue. All our rooms have a double seal door on the balcony so that noise from the street gets cancelled out. Once again we thank you for your comments and sincerely hope that you will reconsider Gran Melia Victoria the next time you choose to visit wonderful Palma de Mallorca.
Kind regards


Amaia Landeta
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 April 2014

My room was nicely furnished and comfortable however as i didnt have a sea view room it over looks the entrance to the road which ordinarily wouldnt be too much of an issue BUT as in the hotels opinion "its not hot yet" at 26* outside they turned off the air conditioning to the whole building. This meant i had a couple very uncomfortable (hot) nights sleep, i did try opening a window but as it over looked the road and service entrances i was woken up but noises outside as well....

used the hotel bar once as it was extremely expensive for just a starter and a couple drinks was best part of €30 however the included breakfast was fresh, tasty and there was a large selection of food so i made the most of this.
Hotel was a little of a maze at times and i only found the internal pool by chance and after exploring the place for 30 minutes, it was reasonable warm unlikely the outside pool which was freezing so i didnt use it.

despite the issues i have to say all the staff were perfect, spoke english very well and were extremely friendly so if youre looking for somewhere comfortable to sleep (when they decide to turn on the aircon) and looking at eating elsewhere you really cant go wrong here. Its not what i could call 5 star overall, perhaps somewhere between 3 & 4 although nearer to 4

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tony R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 13 April 2014

Dear Guest,

Thank you for taking the time to comment here on Tripadvisor and also for choosing Gran Melia Victoria on your recent holiday.
I would like to thank you for all your comments. We always value the opinions of all our guests and we would like to know how their experience with us was.
We are glad to see that you enjoyed our breakfast buffet and also that you felt that the staff treated you in such a lovely manner. It is always our goal to make our guests feel as welcome as possible.
We sincerely hope to welcome you back in the near future.
Kind regards

Amaia Landeta
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 April 2014 via mobile

Rooms are nice and comfortable, despite the fact that on the second day I left the towel on the floor for replacement, it was picked up folded and kept without replacement. The bathroom is not properly cleaned . The air conditioning does not work well and you need a course to close curtains and turn lights off. Not hassle free. Food is pretty average and breakfast is poor, not recommended

Stayed: April 2014, travelled on business
2  Thank HugoD33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 11 April 2014

Dear guest
I would like to thank you for taking the time making your comments known on Tripadvisor.
It is with disappointment that I read your stay with us was not to your satisfaction. We always strive to offer our guests the best service and make their stay with us a memorable one.
We hope to welcome you back to the Gran Melia Victoria one day so that we can change your opinion about us.

Kind regards

Amaia Landeta
Quality Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Palma de Mallorca
0.1 mi away
Melia Palas Atenea
Melia Palas Atenea
#25 of 74 in Palma de Mallorca
1,973 reviews
0.4 mi away
TRYP Palma Bellver Hotel
TRYP Palma Bellver Hotel
#29 of 74 in Palma de Mallorca
2,236 reviews
0.5 mi away
Hotel Costa Azul
Hotel Costa Azul
#15 of 74 in Palma de Mallorca
1,530 reviews
Show Prices
Show Prices
Show Prices
2.1 mi away
Gran Melia de Mar
Gran Melia de Mar
#5 of 181 in Calvia
1,002 reviews
0.6 mi away
Catalonia Majorica Hotel
Catalonia Majorica Hotel
#27 of 74 in Palma de Mallorca
1,555 reviews
1.5 mi away
Posada Terra Santa
Posada Terra Santa
#1 of 74 in Palma de Mallorca
826 reviews
Show Prices
Show Prices
Show Prices

Been to Gran Melia Victoria? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gran Melia Victoria

Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Palma de Mallorca
#9 Family Hotel in Palma de Mallorca
#12 Romantic Hotel in Palma de Mallorca
#13 Luxury Hotel in Palma de Mallorca
Price Range: £124 - £434 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Victoria 5*
Number of rooms: 171
Official Description (provided by the hotel):
The Gran Meliá Victoria is a 5 star hotel located in Paseo Marítimo with wonderful views of the Bay of Palma. A unique experience of traditional luxury and cutting-edge style inside this deluxe 171-room hotel surrounded by history and classic beauty. Rooms equipped with every comfort, excellent facilities and superb services. RedLevel Service in Superior Accommodation: The most superior range of personalized attendance. Admire stunning sunsets from our magnificent terrace or just relax by the pool with panoramic and exclusive views. Enjoy an authentic gourmet experience in our fine dining restaurant and the most innovative cocktails in our bars. It is surrounded by elegant restaurants and close to the most exclusive shops and boutiques and historic city centre of Palma de Mallorca. It is near the airport (15 minutes away). Located in an area noted for its cosmopolitan atmosphere and café terraces which buzz with activity both day and night. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Melia, Jet2Holidays , Booking.com, Southall Travel, Expedia, HotelsClick, Ebookers, HotelQuickly, Evoline ltd, TripOnline SA, Cancelon and 5viajes2012 S.L. so you can book your Gran Melia Victoria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing