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“Great Hotel - Great Location”

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Gran Melia Victoria
Ranked #13 of 74 Hotels in Palma de Mallorca
Certificate of Excellence
Reviewed 26 May 2014

This hotel is in a great location - the front is on the Marina front and the back on Avenida Joan Miro, a two minute walk from the bars. Check in was quick and fuss free, we'd booked a standard twin room but were advised we'd been upgraded to marina view room :)

The room was a good size, just enough room for the two of us without feeling too crowded. We didn't eat at the hotel but did make use of the bar - the service was amazing. Drinks inside at the bar area and on the outside terrace were always a pleasant part of the day. 15 Euros for a G&T did seem on the steep side but it was just about worth every penny (or cent).

When leaving the hotel the maid was cleaning the room opposite us with the door open, we couldn't believe how small it was and felt so lucky to have been upgraded. If we hadn't of been upgraded I'd have felt hard done by for the money with such a small room.

All in all though I do believe the hotel lived up to its five star label and would stay here again if visiting Palma.

  • Stayed: May 2014, travelled with friends
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1  Thank leedstd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 29 May 2014

Dear Guest,

First of all i would like to thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca and also for posting your comments here on Tripadvisor.
We always strive to deliver quality service. We would also Iike to thank you for your positive comments about our service, rooms and our lovely terrace .
We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel. We highly value the input of our guests.
We sincerely hope to welcome you back here among us.
Kind Regards

Amaia Landeta
Redglove Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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925 - 931 of 1,765 reviews

Reviewed 26 May 2014

Second time at a Melia Hotel. The Gran Victoria was superb. Comfortable clean and well maintained guest rooms, attentive and helpful staff, an air of sophistication without being pretentious or intrusive.
Breakfast was buffet style, anything you could ever want was there, delicious!!.
I had a wonderful time in Palma Majorca, and cannot recommend this hotel enough.

  • Stayed: May 2014, travelled with friends
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Thank jackie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 29 May 2014

Dear guest,

First of all let me thank you for choosing Gran Melia Victoria as your destination in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor.
We always value our guests opinions and try to maintain a high standard of quality and service. Wonderful to see that you enjoyed the view from your room .
We are known for our breakfast service and quality and thank you for commenting on them.
We always welcome any type of comment so that we can always be on the look out what our clients need for a unforgettable experience here at the hotel.
We sincerely hope to welcome you back here among us.

Kind Regards,


Amaia Landeta
Redglove Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2014

We stayed just for a couple of nights, a few weeks ago. Fabulous hotel. Elegant and wonderful place, perfect location, with a lovely view of the cathedral and sea. Nice staff, who were always attentive without being intrusive. The rooms were great, standard traditional decor and a good size terrace. And very important for us: all areas extremely clean.

Highly recommended for families.

  • Stayed: April 2014, travelled with family
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Thank JOHN S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Guest Relations Manager at Gran Melia Victoria, responded to this reviewResponded 29 May 2014

Dear Guest,

I would like to thank you for your kind words about Gran Melia Victoria. It is wonderful to see that you enjoyed your stay here with us and that you made your feelings known on Tripadvisor.
We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve.
We sincerely hope to welcome you back in the near future.
Kind Regards


Amaia Landeta
Redglove Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Stayed for 3 nights in a side sea view room with a lovely view of the cathedral. The hotel was not busy. The beds were very comfortable, the bathroom was elegant and the room was spotlessly clean. The breakfast was buffet style with a very wide choice of good quality foods. Breakfast can be eaten outside. The hotel is an 8 euro taxi ride from the old town area or you can walk. Some reviewers have mentioned the nightclub next door. I did not find this a problem but I think our room was located on the other side of the hotel. The swimming pool is near the road but this is a city hotel, not a country hotel, and on that basis I did not expect an oasis of calm! I found the pool area very pleasant to use after a few hours sightseeing in Palma. We paid in advance for our room on a special deal and on this basis the hotel was very good value for money. An ideal hotel for a city break if you fancy sea views and proximity to the facilities of Palma coupled with the opportunity to do a couple of hours sunbathing in the afternoon! It is only 20 minutes from the airport if that!

Room Tip: Side sea view room had a good view of the cathedral.
See more room tips
  • Stayed: May 2014, travelled with friends
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2  Thank Bertina32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this reviewResponded 17 May 2014

Dear Guest
First of all i would like to thank you for choosing Gran Melia Victoria during your recent holidays here in Palma de Mallorca, and also for taking the time to make your comments known here in Tripadvisor.
Wonderful to see that you enjoyed your room and also the breakfast service that we offer.
We want our guests to feel welcomed and well taken care of during their holidays.
We hope to welcome you back here with us very soon.
Kind regards
Amaia Landeta
Redglove Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Went for a short weekend break as a prize with the girls from work. Couldn't have had a better weekend. The hotel was spot on. Good food, beautiful accommodation, very friendly service. All areas extremely clean. The sangria was amazing!

  • Stayed: May 2014, travelled with friends
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Review collected in partnership with Melia Hotels International
Thank Andrea S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this reviewResponded 17 May 2014

Dear Guest
First of all let me thank you for choosing Gran Melia Victoria as your destination here in Palma de Mallorca during your recent holidays and also for taking the time to post your comments here on Tripadvisor.
We always value our guests opinions and try to maintain a high standard of quality and service. We are pleased to hear that you had a comfortable stay here with us.
Happy to see that you enjoyed our Sangria!!
We sincerely hope to welcome you back very soon here to Gran Melia Victoria.
Best Regards
Amaia Landeta
Redglove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

Stayed in a Premium room with sea and Cathedral view which is well worth the extra cost. Whilst the Hotel is chic and elegant its location makes you feel alive and part of the bustling city of Palma. The staff were always attentive without being intrusive. Breakfast was anything you wanted it to be and fantastic taking it in the open air on the terrace.
A couple of tips:
- Take the Bus (number 1) from and to the airport it only costs 3 euro and you get a preview of the city centre en route. Your stop, which is exactly opposite the hotel, is one past the Auditorium and is about 35 minutes.
- Take walking shoes, just cross the road opposite the hotel and stroll along the promenade to the Cathedral and into the city. It's about a 30 minute brisk walk. Alternatively, you can hire a bike just down the road and cycle. The promenade has a dedicated cycle way.

I look forward to a return visit.


  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Melia Hotels International
2  Thank Richard V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this reviewResponded 17 May 2014

Dear Guest
I would like to thank you for your kind words about Gran Melia Victoria. It is wonderful to see that you enjoyed your stay here with us and that you made your feelings known on Tripadvisor.
We always strive to uphold the highest standards of service and quality. By making your comments known we can be sure to maintain the high level and also know where we can improve. Pleased to see you enjoyed the wonderful views and also the proximity of the hotel to the city.
We sincerely hope to welcome you back in the near future.
Kind Regards
Amaia Landeta
Redglove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 May 2014

Visited palma recently and stayed in this fabulous hotel , polite , clean , welcoming , excellent facilities . Very Professional staff and all extremely courteous , so yes this lives up to its 5 stars and the view over the Marina with the Cathedral also in full view . Simply unbeatable .

Highly recommended and the only thing to know as a slight weakness is if you want a trousers press then simply ask the concierge.

Room Tip: All good but ask for front facing room on top floor
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank AngusMaximus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amaia l, Director de Relaciones con Clientes at Gran Melia Victoria, responded to this reviewResponded 17 May 2014

Dear Guest
Thank you so much for your kind words about our hotel. It is always wonderful to get such positive feedback here in Tripadvisor from our guests.
We always try our best to uphold the standard of service and friendliness here at Gran Melia Victoria.
It is our aim to make all our guests feel like they are getting a VIP treatment every day.
We sincerely hope to welcome you back in the near future.
Kind Regards
Amaia Landeta
Redglove Service Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Gran Melia Victoria

Address: Avenida Joan Miro 21, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Palma de Mallorca
#9 Family Hotel in Palma de Mallorca
#12 Romantic Hotel in Palma de Mallorca
#13 Luxury Hotel in Palma de Mallorca
Price Range: £111 - £245 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Victoria 5*
Number of rooms: 171
Official Description (provided by the hotel):
The Gran Meliá Victoria is a 5 star hotel located in Paseo Marítimo with wonderful views of the Bay of Palma. A unique experience of traditional luxury and cutting-edge style inside this deluxe 171-room hotel surrounded by history and classic beauty. Rooms equipped with every comfort, excellent facilities and superb services. RedLevel Service in Superior Accommodation: The most superior range of personalized attendance. Admire stunning sunsets from our magnificent terrace or just relax by the pool with panoramic and exclusive views. Enjoy an authentic gourmet experience in our fine dining restaurant and the most innovative cocktails in our bars. It is surrounded by elegant restaurants and close to the most exclusive shops and boutiques and historic city centre of Palma de Mallorca. It is near the airport (15 minutes away). Located in an area noted for its cosmopolitan atmosphere and café terraces which buzz with activity both day and night. ... more   less 
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Also Known As:
Gran Melia Victoria Hotel Palma De Mallorca
Gran Melia Hotel Victoria
Sol Melia Victoria
Gran Melia Palma Victoria
Gran Melia Victoria Palma De Mallorca, Majorca

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