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Keith M
Liverpool, United Kingdom

Weekend get away

4.0 of 5 bubblesReviewed 18 Oct 2016
Very nice clean hotel, pool area is excellent and staff are very attentive. Excellent 3 night stay. 40min walk into Palma city, close to the cathederal from the hotel.
Local shops are right on the doorstep, which includes a very large indoor shopping centre with all the designer store.
The hotel is set up on a hill so a taxi ride back is recommended.
Date of stay: September 2016
Room Tip: overlooking pool
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Paco M, Gerente at Hesperia Ciudad de Mallorca, responded to this review
Responded 25 Oct 2016
Dear Keith M,

We really appreciate your time.

We love to know that your stay with us was a good time for you and we really hope to see you again enjoying our beatiful city.

Best regards,
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews steep hill nice hotel the bus spacious rooms bus service small pool central palma
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Reviewed 13 September 2016

This hotel is away from the centre of Palma situated on a hill approx 10 mins walk from the cruise ship port. The hotel is modern, clean, light and airy and has a quiet and relaxed ambience. We stayed for a week and had one of the rooms overlooking the beautiful garden which leads to a small pool area with comfortable loungers and parasols. The hotel never seems crowded and although the bar area and patio for dining is small we always got a table. The service you get from the staff is outstanding, everyone working together to make sure you have everything you need. It is a ten minute walk down to the seafront where you can find some great places to eat, Porto Pino is a super Spanish restaurant that I would highly recommend and is a ten minute walk from the hotel, alternatively if you want the high end restaurants near the cathedral then it is only a ten min cab ride from a rank conveniently situated outside the hotel. Hiring a car is recommended as there are plenty of beautiful small coves to discover both east and west of the hotel and the hotel reception can arrange this for you.

Room tip: Ask for a room in the garden block.
Date of stay: September 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
1  Thank Carolyn S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 12 September 2016 via mobile

Stayed here for four nights and paid for a room with a view. Although we did get a room with a view it probably isn't worth it I assumed it might be a view of the sea but was of the garden area so not worth the £40 extra. The rooms are really spacious and modern, big TV on the wall, really nice bathroom and large balcony. (See photos) We didn't have breakfast but had lunch by the pool the pizza and salads are really nice. The staff are really friendly and helpful. The hotel is in a good place can get a bus to Palma city for €1,50 and the beach is a twenty minute walk or a bus drive, their is also a few restaurants nearby. I would recommend if you don't get breakfast to go to the cafe across the street coffees are €1.40 for capacinnos but we got ripped off in the hotel for them. We also took some water out of the mini bar and that cost us €3.80. If you look at my pics the left vodka was €5!!! The bottle on right €12 from shop round the corner. All in all really nice holiday , pool area nice and peaceful, good area.. Just mini bar expensive!

Date of stay: September 2016
Trip type: Travelled as a couple
1  Thank kristib275
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 September 2016 via mobile

We stayed here for 4 nights and have no complaints at all. The hotel and room are very modern and clean and room is large and bed is big and comfy. We had a balcony with a nice view and we used the pool on our last day which was also good and clean. We didn't eat in the hotel at all so cannot comment on that but all the staff were fab and great at answering our many questions. There is a safe in the room and you can leave luggage in reception if you need to. The hotel is a bus ride into Palma city centre but it's very easy to do. Or you can walk to the Cala Major beach which has restaurants along the road there and a shopping centre on the way.

Date of stay: September 2016
Trip type: Travelled as a couple
2  Thank louise p
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 August 2016

This hotel is an oasis. Nice room, marble finishes, pool circled by gardens (maybe not best for toddlers). The location is a relatively quite street - equipped with bus stop, taxi rank and cash point directly opposite. 15mins by air-conditioned local bus in either direction and you in a city of museums and galleries or on a beautiful beach. The staff are willing and helpful, professional while still individual. Loved it.

Date of stay: August 2016
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
1  Thank emailandyc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 July 2016

Stayed here for 5 nights.. Was a good stay.. The door for the bathroom is a bit seethrough.. Not too happy about that! But generally the trip was very good.. Not a bad price to pay for 5 nights either.. Staff were friendly.. But the walk to the hotel can be exhausting and the gym isn't actually a gym... It is just a room with broken machinery.

Room tip: Change doors and more towels
Date of stay: July 2016
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank dazzzyy
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