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“Well-located friendly hotel”

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Hotel Isla Mallorca & Spa
Ranked #25 of 74 Hotels in Palma de Mallorca
Certificate of Excellence
Reviewed 28 January 2013

We spent our first night in Mallorca at the Isla Mallorca, prior to going to our one-week timeshare. We selected Isla Mallorca because its location was just out of the center of town with easy parking available. It was a great place for a short walk into the city center and we were able to get our bearings in Mallorca for subsequent detailed sightseeing. The staff was friendly and knowledgeable, and the off-season price of about 70 euros was quite reasonable. The room itself and the bathroom and shower were very modern and clean. The shower was excellent but the designer forgot that the most beautiful and effective shower needs a soap dish. Breakfast for 12 euro was reasonable.

  • Stayed: January 2013, travelled as a couple
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2  Thank nollik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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773 - 779 of 1,694 reviews

Reviewed 1 January 2013

We visited this hotel in September 2012.

Getting to the hotel: We booked a transfer to & from the hotel as we were arriving & departing at unusual times it it was about 15 minutes from the airport. If we had arrived at normal times we might have got the bus to & from the hotel as the hotel is only 1 street away from one of the main bus routes so would have been quite easy.

Location: About 15 minutes from the airport. 15 minutes walk to the main town centre but there are lots of restraunts & shops on route to the main centre so you do not have to walk far. The town is vaguely on a grid sysem to quite easy to find your way around. There is a large supermarket near by for anything you have forgotten (If you come out the hotel & turn right, turn right at the end of the road & then follow the road round to the right again-it took us a few days to spot it & it was so close)

Hotel: The hotel was very clean, staff were very nice & the breakfast as far as I was concerned could not have been more comprehensive. Hot & cold food & drinks. Prices for adding food & drinks to the room were not unreasonable both room service & at the pool bar. The comments about the amount of sunbeds has to be reiterated as there was not enough for the amount of guests wanting them but there were tables to sit at with a drink by the pool bar which was quite pleasant. The spa looked nice, price was reasonable but the fact you had to wear a swimming cap in the pool made it a no sale for me.

Rooms: We went for a standard room. Room was adequate but we would have asked for a room with a terrace & on a higher floor if we had better knowledge of the hotel but it was kept clean, was a reasonable size & the decor was pleasant. Be prepared for the tv only having bbc & sky news & tcm in english though. Good WIFI signal which was free.

Restaurant recommendation....Try Sambal...Thai food...not traditional Spanish but was excellent & is about 10 minutes walk from the hotel.

I would consider this hotel if we were to return to Palma again.

Room Tip: Ask for a higher floor & one with a terrace if one is available.
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  • Stayed: September 2012, travelled as a couple
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8  Thank Kartyflim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2012

I stayed here for a pre-Christmas break and had emailed the hotel in advance to request a high floor. They replied and the request was met when I arrived at the hotel. Despite what others have commented, the hotel is in quite a good location. Granted it is not in the immediate city centre but it is still within easy walking distance of many shops, restaurants etc. It is also very close to a main bus route. I had a hire car and parking in the surrounding streets was pretty easy.

The hotel itself is immaculately kept and the staff were all very friendly and efficient. The rooms are modern and clean - decorated in shades of grey and white - these may not be to everyone's taste but I found it all very relaxing and calming and very clean. Although I did not have occasion to use the pool area given the time of year, it would be nice to use in the summer months.

It is worth noting that the hotel is in quite a built up area but Palma is a large bustling city and you should be prepared for that if you choose to stay in this hotel. It has the bonus of a beautiful spa facility although it is chargeable.

I'd recommend this hotel to anyone looking for a stylish, well-positioned hotel in Palma and I wouldn't hesitate to book again. I am a frequent visitor to the island and researched many other hotels in Palma before booking this one - it didn't disappoint.

Room Tip: Ask for a higher floor looking towards the water - the views are excellent.
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  • Stayed: December 2012, travelled solo
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5  Thank P33AAA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2012

Very nice, clean hotel. Rooms seem to have been refurbished, not huge (unless you go for the suite) but comfy and just what you need for a week/end in Palma. Spa is also very nice and relaxing. Service in general is good, and breakfast buffet is small but excellent quality. Definitely recommend to couples and families alike.

  • Stayed: December 2012, travelled as a couple
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2  Thank djmccreedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 December 2012 via mobile

Stayed for 3 nights in this. 4 star hotel for 300 pounds in December. In a fantastic junior suite on floor 10, we had panoramic views over the city and could see the cathedral , castle and sea,we had come to look at apartments so don't have much of a chance to look round Palma but it is a very attractive city with great restaurants

The hotel isn't in the best position for central Palma but we had hired a car and it was easy to park .we had breakfast and some room service and all the food was fine. In summer the pool area would be very useful, we would be happy to stay again .

  • Stayed: December 2012
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1  Thank Joy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2012

I contacted the hotel in advance to ask for a room on a high floor, as we were meeting family I asked the same for them. We had rooms on the tenth (top) floor next to each other. Fantastic. We were made to feel very welcome from the start to finish. All the staff were friendly whilst still remaining professional. Yes the rooms are a bit small but they are comfortable. The view from the tenth floor is stunning. The location was good for us, bars and restaurants in both directions. The breakfast buffet is very good, excellent selection to suit just about all tastes. We ate in the bar one evening and the food there was also very good. The spa treatments were good value and the spa areas were relaxing and calming. The hotel and spa were spotlessly clean. Overall I would recommend this hotel to my friends and family and would definitley stay there again.

Room Tip: We asked for a room on a high floor and it was excellent - we had an amazing view of the cruise ship...
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  • Stayed: December 2012, travelled with family
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2  Thank lindanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 December 2012

Stayed here for a week in November 2012. I'd give this hotel a 3.5 if there was the option as it wasn't very good but was better than average.

Pros
* A quiet area, near local bars and restaurants (La Pergola round the corner does really good tapas and has a menu in English)
* 20min walk along the front to the old town or 10-15 if you cut through the streets
* 10min walk from Pueblo Espanyol
* Decent gym
* Good selection of food at breakfast. I'm vegan and survived. Also, they served til 11am.
* The spa treatments we had were good and not too pricey. Didn't use the pool/spa which we saw you needed to pay extra for.
* Clean rooms and friendly staff.
* Nice walk-in shower
* Near bus stops to the airport and the tourist open-top bus
* We got a decent deal through Last Minute so it was ok value as well.

Cons
* Other people have said it - noise! We were on the 3rd floor, overlooking the car park. It wasn't car noise that woke us every day but the recycling bins being emptied (recycling seems to be a priority in Palma!). You could also hear people having breakfast outside the bar. Ask for a room on the other side of the hotel if poss.
* We didn't pay for the most basic room but it didn't seem anything out of the ordinary. It wasn't huge (large enough though) and had little storage space. The grey minimalist decor wouldn't be to everyone's taste.
* This might sound really English and a small point, but tea and coffee facilities in the room would have been good. Guess they want you to use the bar.
* Gymn didn't open til 9am which was a bummer if you wanted an early start.

None of these were a deal breaker other than the noise. If this hotel was offering a really good deal I'd stay there again but if I had the choice would probably look for somewhere else.

  • Stayed: November 2012, travelled as a couple
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2  Thank Cheekablue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Isla Mallorca & Spa

Address: Pilar Juncosa, 7, 07014 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Palma de Mallorca
#10 Spa Hotel in Palma de Mallorca
#13 Romantic Hotel in Palma de Mallorca
#25 Luxury Hotel in Palma de Mallorca
Price Range: £66 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Isla Mallorca & Spa 4*
Number of rooms: 153
Official Description (provided by the hotel):
Placed in a quiet area next to the Seaside Promenade, a 15 minutes walk from the Old Quarter, Hotel Isla Mallorca & Spa is a modern urban hotel that combines comfort, closeness and excellent customer service. Hotel Isla Mallorca & Spa offers 153 rooms and Junior Suites opened in 2010 and 2005, Spa and Wellness Centre, conference rooms, restaurant and swimming-pool, making it a perfect choice for business trips and holidays in Majorca. ... more   less 
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Also Known As:
Hotel Isla Mallorca And Spa
Hotel Isla Mallorca Palma De Mallorca
Hotel Isla Mallorca & Spa Palma De Mallorca, Majorca

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