Just got back from a three day stay here. On arrival we were allocated a room that can only be described as an inside room. It had a small (30x30) window in a small alcove at one end of the room which faced a interior courtyard and therefore the room would have had no natural daylight at any time. We requested to be changed and moved to a much better room with a balcony and floor to ceiling patio doors. Although no view, it was a bright room. The room was quite large and modern and the beds are comfy and everywhere was kept very clean.
Breakfast was good. The selection varied and fresh. The dining room itself was very bright (certainly wakes you up!) and busy. The rooftop bar was the best part of the hotel. Fantastic views over the city and out to sea. Great if you get good weather. Slightly pricey for drinks but the view makes up for it.
The hotel is located very centrally and is around a 15 minute walk to the cathedral, 10 minute walk to the front and has lots of shops and restaurants within a 2 minute walk. I have visited Palma many times and it is a beautiful city with plenty to do. I would possibly stay at the hotel again if on a city break and would recommend it for a short stay with easy access to the city.