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“The best hotel in Mallorca!”

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Castillo Hotel Son Vida, a Luxury Collection Hotel
Ranked #8 of 74 Hotels in Palma de Mallorca
Certificate of Excellence
Saint Petersburg,Russia
Level 1 Contributor
1 review
“The best hotel in Mallorca!”
Reviewed 14 September 2011

It's one of the best hotels where I've been. I'll definitly put it to my favorites! First of all the wonderfull location, even if it's far from the beach. It's like oasis in Mallorca! If honesty I was not impressed with an island and if one day I would returne in Mallorca is only because of this hotel!

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Jul2003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 22 September 2011
Good afternoon dear clients from the beautiful city St. Petersburg,

Muchas gracias for your comments and we are very proud that you loved your stay with us.

I certainly will share your comments with my Team and we are looking forward to welcome you back soon in the Castillo Hotel Son Vida.

Kind regards

GM
Castillo Hotel Son Vida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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873 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
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English first
London, United Kingdom
Level 5 Contributor
92 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 12 September 2011

We had an amazing time in Mallorca, and Castillo San Vida really added to the trip. The hotel staff, especially the concierge, were great. The hotel has lovely sweeping views and feels like an oasis. We ate at both restaurants and were not really impressed by either, but the hotel itself was terrific. Cocktails on their huge terrace were also great. While our child was too young for the kids club, they do have one, as well as a separate kiddie pool. The hotel and staff were definitely kid-friendly, but we didn't notice any other children during our stay.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank American_in_l0nd0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 13 September 2011
Dear clients from London,

We were delighted to hear that you had a wonderful stay with us at the Castillo Hotel Son Vida. Thank you so much for staying with us and we hope to see you in the near future.

Saludos form Mallorca

GM
Castillo Hotel Son Vida
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salisbury wiltshire
Level 4 Contributor
21 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 August 2011

We have just returned from Castillo after a 7 day holiday. This was our 6th visit.
Once again an amazing time.
A couple of small points, I know that the management is fully aware of the small pool, and it must be difficult for the pool guys to keep everyone happy, but they do have a habit of reserving at least 20 loungers for guests who don't turn up for hours, it really should be a first come first served.
Also, we miss the piano in the evening!! Can we get him back please John.
Apart from that, amazing hotel , amazing food, and the best staff.
Special mention to Thomas and Monica, who receive us like old friends.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank yearntree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 4 September 2011
Dear Clients from Salisbury,

thank you for choosing to stay again at the Castillo Hotel Son Vida, Luxury Collection.

We are very proud to read your comments and also Thomas and Monica are very happy.

I wrote your comments about the piano player and I will work on this for the future.

Hope to welcome you back for the 7th time.

Kind regards from sunny Mallorca

GM
Castillo Hotel Son Vida
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Hengelo, The Netherlands
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 August 2011

We stayed at the magnificent Castillo Hotel for 6 nights, in a family suite, with two bedrooms and two bathrooms.

The rooms are spacious with a luxury classic touch.
Especially the Staff is great and very helpful, they make dreams come thru!!!!!!!

On the nice terrace you can have an excellent breakfast every morning, and we had a more than perfect diner at the Restaurant Es Vi, were the chef (Caty) does a great job!

The Castillo has the most beautiful terrace you can find on Mallorca with its spectacular view.

Hope to come back soon!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank britt v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 26 August 2011
Dear clients from Hengelo, Holland,

We were delighted to hear that you had a wonderful stay with us at the Castillo Hotel Son Vida. It was nice to read your comments about the Team and Food. The ambassadors are working exceptionally hard to make every guest feel special.
Thank you so much for staying with us and we hope to see you soon again!

Sunny regards from Mallorca

GM
Castillo Hotel Son Vida
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Skokie, Illinois
Level 6 Contributor
318 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 18 August 2011

Another great Luxury Collection resort in Spain. wonderful room with nice terrace and view of the Bay and of Palma. Lots of fun at the pool. Golf nearby was fun - courses were accessible, fair and had wonderful views. Property was immaculate. Terrace is great for sunset cocktails. Really good restaurants. Never have to leave, but there is so much to do at the hotel and nearby. Service was among the best ever.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank dfutransky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 19 August 2011
Dear clients from Illinois,

thank you very much, I hope you had a save trip back to the USA.
With pleasure I will share your comments with my team, I am sure they will be very proud to read your comments.

Best regards

GM
Castillo Hotel Son Vida
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level 6 Contributor
88 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 9 August 2011

Mallorca isn't known for great service... but Castillo Son Vida understands how to provide service. It's pricey to stay here - but I use Starwood cash and points, so for me it was a deal.

Pro's
1- The rooms are large and the beds are super comfy.
2- Two great, clean pools with sun beds all around.
3- Luxurious bathrooms, some with heated floors!
4- Property is beautiful and views are sweet.

Cons
1- The food is not up to par, it's pricey and not as good as the restaurants in Palma and Peurto Portals. And the service at lunch is slow (however at dinner it's exceptional).
2- Its located outside Palma so you must have a car or deal with taxis. What they really should add is a shuttle bus that brings you to town every 1/2 hour or hour.
3- The internet is free but absurdly slow for a 5 star hotel. They said they were upgrading their systems - but this didn't help us while we were there.

I'd def stay here again, as long as they continue to participate in the Cash & Points program.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TravelinShane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 16 August 2011
Dear clients from Los Angeles,

thank you for your value comments, great to read that you enjoyed Mallorca and that you like to come back and stay again at the Castillo Hotel Son Vida.

We will analize carefully your comments to improve our service, thank you for this chance.

Kind regards to LA from sunny Mallorca

GM
Castillo Hotel Son Vida
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London
Level 6 Contributor
203 reviews
138 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
Reviewed 8 August 2011

In many ways Castillo Son Vida is a great hotel. It has magnificent views, great golf course, excellent food, beautiful spacious public rooms - so why is not a great hotel.

Well a few drawbacks - the service at breakfast is poor (having to ask for tea 5 or 6 times and waiting 20 minutes is not really 5 star service); the pool area is too small for the number of rooms so that in the summer peak you struggle to get beds by the pool; the fitness centre is also too small for the hotel (just 2 running machines, 2 bikes and 2 cross trainers) meant that there was always a queue.

I would however return as the positives very much outweigh the negatives. A great selection at breakfast, lovely large rooms with free wi fi (you pay extra for faster connection), nice (but small) indoor pool.

The location in the hills above Palma means that a car is vital and I would think for young kids and teenagers it is too quiet. Cetainly the Mardavall is better positioned and probably a better hotel but then for the weekend we were at Castillo, Mardavall was double the price.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mbgandco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JVeensma, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this review, 9 August 2011
Dear guests from London,

Thank you for choosing the Castillo Hotel Son Vida for your stay in Mallorca, our High season gives us some challenges and with your value information we are able to make our service every day better.

I really hope to welcome you back in the near future.

Kind regards from Mallorca

GM
Castillo Hotel Son Vida
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castillo Hotel Son Vida, a Luxury Collection Hotel

Property: Castillo Hotel Son Vida, a Luxury Collection Hotel
Address: Carrer Raixa, 2 | Urbanización Son Vida, 07013 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Romantic Hotel in Palma de Mallorca
#4 Business Hotel in Palma de Mallorca
#4 Family Hotel in Palma de Mallorca
#6 Spa Hotel in Palma de Mallorca
#8 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Castillo Hotel Son Vida, a Luxury Collection Hotel 5*
Number of rooms: 164
Official Description (provided by the hotel):
The Castillo Hotel Son Vida is a turreted 13th century building in a characteristic Mallorcan country house style. The hotel is surrounded by Mediterranean gardens and the golf course Son Vida and two other golf courses; Son Muntaner and Son Quint are only two minutes away. It offers magnificent views over the city and the bay of Palma. ... more   less 
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Castillo Hotel Son Vida, a Luxury Collection Hotel Palma De Mallorca, Majorca

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