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Castillo Hotel Son Vida, a Luxury Collection Hotel
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Reviews (946)
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683
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All reviewsoverlooking palmaes vigrand deluxe roomst regisspg platinumbeautiful castletapas restauranttennis courtsdowntown palmaclassic roomminute drivepool staffthe general managerindoor poolrooms are spaciouslate checkamazing hotel
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299 - 304 of 946 reviews
Reviewed 17 July 2014 via mobile

Rooms and restaurant very good, front desk not very friendly, golfcourses beautiful but busy. Took 5 hours for a round no marshall action at all. Winelist very interesting. Tapas restaurant perfect, good sommelier!!!!!

  • Stayed: June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Bert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014

Beautiful setting up in the hills, about 10-15 minutes from Palma. Taxis are easily obtained so it wasn't a problem being slightly off the beaten track.

Generally very friendly, personal service, especially from the doormen.

Stunning views, beautiful and spacious pool and surrounding areas.

We returned here and paid for a more expensive view to get a view of the sea. Not worth it - the room was smaller and with a tiny balcony without any furniture so not really usable. Next time, I'd go for the larger room with the lovely garden view.

Good breakfast and lunch by the pool is adequate. Room service dinner was was poor - bland and expensive. We ate out every night so can't comment on the main restaurant.

Room Tip: Don't bother paying extra for a seaview. Go for a room with a proper terrace. The garden view is perfectly lovely.
  • Stayed: June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank mendes36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2014

My wife and I were celebrating our silver wedding anniversary and the hotel was highly recommended by a number of Spanish friends. We were not disappointed. The staff in every area of the hotel were all so friendly, efficient and looked after us so well. Our room was upgraded and we had the most amazing view over the city of Palma. We are both keen golfers and the courses in the local area were excellent with a very efficient shuttle service from the hotel making it easy to get around.

We were told a very high percentage of guests return and we're sure we'll also be back!!

Thanks to everyone at Castillo Son Vida for making our anniversary so special.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank 642Robert_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ODCGM, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this reviewResponded 15 July 2014

Dear 642Robert,

thank you for taking the time to post a review on TripAdvisor following your recent stay with us.

I am delighted to read that you enjoyed your stay and that we managed to make your silver wedding anniversary special for you.

We very much hope that you will also become return guests and look forward to welcoming you back here at the Castillo Hotel Son Vida on your next visit to Mallorca.

Kind regards,

Oscar del Campo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

I have never written a review here before but I had to advise others on one of the best wedding venues on the Island. I was married here last week and it was an unforgettable experience. From intially seeing the venue last year to the planning and the actual day itself the service was exemplary. The hotel wedding planning was a pleasure to deal with and prompt, friendly and professional in responding and assisting me with anything I asked of her during the build up to the day. No request was a problem and she made me feel that my wedding was the most important task she had to organise when I'm sure she had many other weddings to organsie. She made the whole process stress free and enjoyable and the day itself ran like clock work under her direction.

The wedding package offered is reasonably priced and provides amazing value. The hotel offers a stunning setting for a wedding and the main terrace where the ceremony takes place offers spectacular views of Palma.

My guests were well fed and watered all day with high quality foods and wines. In my experierence wedding food is often average and peoples expectations low. My guests all agreed it was one of the best wedding meals they had eaten. All food was well presented and perfectly cooked and came out hot from the kitchen. This is tricky when cooking for a large number of guests. All guest were well looked after and everyone was served in quick succession.

The hotel itself if beautiful with great space and features. The level of service across the hotel is exemplary and staff are polite and happy to help at all times. The rooms were spacious and luxurious with great views of the grounds. The food at the hotel, while not cheap was of a good quality. Breaksfast was of a particularly high quality with a large selection of fresh fruits and pastries as well as the usual cooked breakfast on offer.

I would highly recommend this as a perfect wedding venue with Carolina as the perfect wedding planner

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Lorraine J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ODCGM, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this reviewResponded 15 July 2014

Dear Lorraine J,

thank you for taking the time to post your review on TripAdvisor following your recent stay and the celebration of your wedding here at the Castillo Hotel Son Vida.

It is always a pleasure to see that we were able to contribute a small part to making what was possible the most important day for you both a success. Thank you for your encouraging words, I will certainly share your comments with the entire team and in particular with Carolina.

Wishing you both all the best for your future together, we hope to be able to welcome you back some day here at the Castillo Hotel Son Vida.

Kind regards from Mallorca,

Oscar del Campo
General Manager

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Reviewed 8 July 2014

We recently stayed here from 5 nights and had a fantastic stay. We are both SPG Platinum and did use some suite rewards which was a great idea.

Nice location; easy to find from the airport. Driving up, the place looks fantastic ... just what we had hoped.

Check-in was very fast and friendly; our room was a classic suite (room 801) in the top of the castle tower. We really enjoyed the location of the room which the bedroom itself in the tower, and the sitting area off to the side. Great bathroom with a separate tub and shower .. shower was a little small but still nice. The room also had two balconies ...
The bed was a little hard but we both slept quite well.

The grounds of the hotel like many mentioned were very well kept and very nice. The pool was small but adequate ... a bigger pool would be nice but as for recliners, we had no issues getting seats daily.

Only draw back was the distance to the beach .. but the views made up for this and we had a rental car (plus free parking at the hotel).

We did have breakfast each day at the hotel which was also fantastic and one of the better breakfasts compared to any hotel we have stayed before.

Great experience; great room and we would definitely stay here again if we return to the island.

Room Tip: Get room 801 .. classic suite ... the bedroom is in the castle tower
  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank d1289
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ODCGM, General Manager at Castillo Hotel Son Vida, a Luxury Collection Hotel, responded to this reviewResponded 15 July 2014

Dear Darrennelson,

thank you for sharing your positive feedback on TripAdvisor following your recent stay with us.

SPG membership does indeed offer many additional benefits for our most loyal guests and I am delighted to see that you enjoyed your suite awards. Thank you for your encouraging comments.

I very much hope that the "would" in your initial sentence will very soon turn into "I will come back" - we look forward to welcoming you again here at the Castillo Hotel Son Vida on your next visit to our beautiful island.

Kind regards,

Oscar del Campo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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