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Reviewed 13 September 2015

Having to use some Melia Points up before they expired I decided to take my partner and myself on an overnight to Palma for a little Anniversary treat and was truly happy to see that the original Tryp Palma had been revamped & renamed.

Due to arriving early we checked in with Paco on reception who done all the formalities and kept our case safe until the room was ready and I can honestly say the care, service and attention given by Paco was 100% outstanding and noting we was on an Anniversary night stop he would look after us.

Once the room was ready we were allocated an Upgraded Room being 508 which was huge and spacious with great fixtures, fittings and a large plasma TV along with a wonderful AC unit that kept the room lovely & cool and too our delight Paco had sent up a Miniture Bottle of Cava and a card to wish us Happy Anniversary.

Only being here for the one night I would return as the property, location and staff were brilliant and service levels were second to none....well done Innside Palma Center

  • Stayed: September 2015, travelled as a couple
    • Value
    • Location
    • Service
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INNSIDEPALMA-SERGIO, Director General at Innside by Melia Palma Center, responded to this reviewResponded 2 October 2015

Dear Paul S,

Many thanks for taking the time to post such a nice review!
It is a big pleasure to read that you recent stay at the INNSIDE Palma was a enjoyable one and to learn that we helped to make of your anniversary a memorable day. Rest assured that your special mention to our colleague Paco has reached him.
We will be delighted to welcome you back in your next visit to our city!

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2015

I can honestly say that our stay at INNSIDE Palma Center was 100% perfect in every aspect. The design of the hotel was absolutely gorgeous and the service was beyond great. Our room was stunning and very clean. The rooftop (where they serve amazing mojitos) was a big plus! I recommend couples who are looking for the perfect getaway to Palma to stay at this hotel. You will love it!

  • Stayed: September 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank respinagholinia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INNSIDEPALMA-SERGIO, Director General at Innside by Melia Palma Center, responded to this reviewResponded 30 September 2015

Dear respinagholinia,

Thank you so much for taking the time to leave your kind review!
Our ultimate goal is always the complete satisfaction of our guests and we are delighted to learn that this time we reached it.
It will be a pleasure to have the opportunity to welcome you back again!

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 September 2015

The Innside Palma is a wonderful hotel with exceptionally friendly staff. Check-in went swift, indeed everyone at reception was very smiley and helpful, housekeeping is great and the girl serving at the rooftop bar is efficient and nice. The room and bathroom are a decent size, a little basic perhaps, but you have everything you need. The fact that the room is entirely done in white, gives it a very modern and clean look. The rooftop has a very small pool that sees shade from about 3 in the afternoon (in September). It's too small for a swim but very refreshing to just plunge into. There are only 14 loungers and a few bean bags set up around the pool. The rest of the rooftop is filled with tables and (comfortable) chairs in front of the bar. It's really well done but if you're expecting to find a lounger on a hot sunny day, you have to be on the rooftop at 10 a.m. when it opens. Towels are provided at the reception as are umbrellas should you be unfortunate enough to need one. Wifi in the hotel incl rooftop and room is good. The location may not be in the very heart of the city but you can easily walk to the main shopping street in less than 5 minutes, the cathedral would be a good 10mins away and Sa Llotja with all the bars and restaurants a good 15mins. But all is a lovely walk and at 5 to 7 euro you can always get a taxi back. If you want to eat nearby, there are also plenty of restaurants just around the corner. And for a delicious quick bocadillo do yourself a favour and go into the delicatessen store one block down from the hotel, they are amazing. There is no doubt that I would stay in this hotel again!

  • Stayed: September 2015, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank chantal v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INNSIDEPALMA-SERGIO, Director General at Innside by Melia Palma Center, responded to this reviewResponded 30 September 2015

Dear chantal v,

Many thanks for taking the time to post your review!
We appreciate very much our guest feedbcak and it is a pleasure to read your comments and learn that you stay with us was a enjoyable one. We have also taken good note of those points that are possible to improve.
We look forward to welcome you back very soon!

Best regards,

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Reviewed 10 September 2015

I found this hotel to be just right for our stay in Majorca. The facilities are modern and impeccable, the service quality unsurpassed and the location is great for Palma and motorway access to beaches

  • Stayed: September 2015, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
Thank LeighC00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INNSIDEPALMA-SERGIO, Director General at Innside by Melia Palma Center, responded to this reviewResponded 30 September 2015

Dear Christian L,

Many thanks for posting your nice comments!
It is a big pleasure to read that your stay at the INNSIDE Palma surpassed your expectations.
We will be very pleased to welcome you back in future visits to our island.

Warm regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2015

Due to unforeseen circumstances I found I needed urgent accommodation in palma, I got lucky with innside, staff, particularly reception are exceptional, by far the most helpful, courteous and friendly staff I have ever encountered anywhere, also a special mention to'paco' who had such charism, charm and humour! Hotel innside is a truly smooth operation.

  • Stayed: August 2015, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Meliá Hotels International
1  Thank matthewhC8367EY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
INNSIDEPALMA-SERGIO, Director General at Innside by Melia Palma Center, responded to this reviewResponded 30 September 2015

Dear matthewhC8367EY,

Thank you so much for posting your kind comments!
All feedback is very important for us and it is really encouraging to read such a positive review. We are really glad to learn that your unexpected stay at the INNSIDE Palma was a memorable one. Rest assured that your special mention to our colleague Paco reached him.
It will be a pleasure to receive your visit again in the near future.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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