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“Exceeded expectation”

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AC Hotel Ciutat de Palma
Ranked #49 of 74 Hotels in Palma de Mallorca
Portland, Oregon
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Exceeded expectation”
Reviewed 30 May 2012

Stayed here one night on Marriott points. Friendly desk clerk gave us an upgrade even tho they're not supposed to. Room was very modern and bathroom a marble marvel. Free soft drinks in minibar. Bfst not cheap but still worth the money. Wife happy because 10 minutes away was Louis Vuitton.

Room Tip: Ask for upgrade. Worst case they say no.
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  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank Silvertongue424242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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348 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
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English first
Switzerland
Level Contributor
271 reviews
171 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 15 May 2012

Got a really good rate, so value for money was great.
Didn't have breakfast, so cannot comment.
Front desk staff was always very friendly and helpful.
The place is self is chic, perhaps on coldish side. I can see why people call this a business hotel. But it's perfectly fine for a weekend stay.
The room and bathroom was very clean with everything one needs, except for a safe.
Minibar is free of charge (there are only soft drinks).
The only thing I would encourage the hotel to change is the lighting by the lifts; too dark.

Room Tip: As for one not facing the main road for more quiet sleep.
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  • Stayed May 2012, travelled with friends
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Helpful?
Thank A_Blue_Sea_Shell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northeast
Level Contributor
60 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 29 April 2012

Away from the main hustle bustle of Palma but an easy 15 min walk to the cathedral. Rooms quite small but clean and comfortable. Plenty of drawers and hanging space. Free mini bar but soft drinks only. Bathroom modern and clean, but sadly no bath, only a shower. The air con didn't work either (as mentioned in a previous review) and the temperatures were over 25 degrees when we were there!
We had drinks in the bar area one night, nice enclosed patio to sit out and relax.
Breakfast is probably one of the worst selections i have seen in a hotel. Continental buffet, no hot food options at all. Choice of 3 cereals, bread, cold meats and cheeses with a few danish pastries. The quality was good but a bit more choice would have been nice.
I would come back to Palma and would choose to stay in this area again as we found some fantastic restaurants and bars close by and because we were away from the old town prices were far more reasonable. I wouldn't however choose to stay at the same hotel.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happytreks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 April 2012

We booked a superior room but we got a standard room, we ask how to cool the room down because the A/C didn't seems to work, and YES it didn't work, because it was in April they consider that you would be cold so they only have the heater on, and because you are right in the middle of town you can't leave your window open, way too noisy. We would have slept better in the car than what we did in the room, no doubt. So my advice, don't book a room just book a parking place in their underground car park!!

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank altequilas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
120 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 10 March 2012

More reasonable cost option in Palma Mallorca and easy access to marina, although somewhat a hike to cathedral. If you use hop on off bus can get to all major areas with drop off just 3 blocks away. Rooms average but new and clean. Staff on check in very welcoming and accommodating but desk staff on last day difficult and rude.

  • Stayed March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank sj2000_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 27 February 2012

Stayed here for 3 nights. Hotel is in a great location - very close to stop for No 1 bus to / from the airport (just down from hotel on road parallel to the port). Also, very easy and quick to walk into centre of Palma. Close to some excellent restaurants in Santa Catalina area especially Restaurante Leon Alberti and Minimal. Room was a decent size, we had a standard room overlooking the side of the building. Beautifully clean, nice modern bathroom and plenty of hanging space and drawers in the room. Bed was very comfortable. Only down side was no safe in the room.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lulu405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cheshire, england
Level Contributor
134 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 5 February 2012

Hotel was lovely. Very modern.
It was a clean room, very nice and comfy beds.
Lovely court yard.
Breakfast was very nice. You help yourself to everything with lots of choice.
would use again.
Only downside was it was on a noisy main road.

Room Tip: ask for one not on the main road side
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  • Stayed March 2011, travelled as a couple
    • Value
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    • Service
Helpful?
Thank shellpetejacko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about AC Hotel Ciutat de Palma

Property: AC Hotel Ciutat de Palma
Address: Plaza Pont 3, 07014 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#46 Luxury Hotel in Palma de Mallorca
Price Range (Based on Average Rates): ££
Hotel Class:4 star — AC Hotel Ciutat de Palma 4*
Number of rooms: 85
Reservation Options:
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Also Known As:
Ac Hotels Palma De Mallorca
AC Hotel Ciutat De Palma Palma De Mallorca, Majorca

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