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“Good location hotel”

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TRYP Palma Bellver Hotel
Ranked #28 of 74 Hotels in Palma de Mallorca
Reviewed 29 June 2014 via mobile

Very well located hotel, fronting the port/marinas. Medium sized rooms, request rooms facing port better, other rooms face neighboring buildings and are too close! Included breakfast and room rate should be less then €150,00 in june. Staff helpful. Breakfast buffet good!

Stayed: June 2014
Thank aagbrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Resident Manager at TRYP Palma Bellver Hotel, responded to this reviewResponded 23 July 2014

Dear aagbrazil,

Your opinion is very importat for us because it will help us to improve our service!
All of us hope to see you again at TRYP Bellever

Best regards,

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857 - 863 of 2,239 reviews

Reviewed 29 June 2014

Well this is my 9th time in Palma and I will only ever stay here now.
Central location, friendly kind lovely warm hearted staff, very clean and well maintained! But the things that really made our short break so special was the view and the lovely hotel sea view room, it took all my stresses away and gave me back perspective! The view is stunning at night and day. The double doors completely block out road noise. The whole hotel is spacious clean and beautiful! Cheap shop next door, only €5-6 into centre, gorgeous frozen yoghurt stop a few doors down, boat trips from opposite hotel it really is perfect! If the sunbeds had padded sunbed covers like some places do it would be even more perfect. I miss you Tryp Bellver and can't wait to return!!xx

Room Tip: Choose sea view and higher floor!
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  • Stayed: June 2014, travelled with friends
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1  Thank Missyxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Resident manager at TRYP Palma Bellver Hotel, responded to this reviewResponded 23 July 2014

Hi Missyxxx!!

Thanks for your review. It's amazing to know we have regular customers like you. We also look forward to see you here again!!

We hope to see you very soon in TRYP Palma Bellver!

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Reviewed 29 June 2014

We were there for a week and we had a superb holiday.

Initially we were a bit disappointed I had requested a room that got sun in the morning and we were allocated one from the paperwork we were given but the room was given away and we were allocated another.

The hotel did try and accommodate a room change but as we had upgraded to a premier room there were limited rooms available none as good as the one we were allocated. We realised after we had been there 24hours our room was really ideal as it had super views of the marina and the sun until 8.00pm where it leaves the pool between 4.00 and 5.20 pm depending where you sit.

We were on the 13th floor and had no road noise or sound issues at all and the room was very nice and a good standard.

Standard of food in the hotel was good.

As others have mentioned this is a city hotel very cosmopolitan atmosphere worldwide clientele, it can get busy by the pool but varies day on day with the ever changing people.

The pool is more of a plunge pool but it does the job to cool you off. What it really needs it more showers the current one is in a tricky location to use without making other people very wet, this meant the pool that was cleaned every morning could be a little messy at the end of the day. But a minor issue.

Great value for money in a very good location and very popular with good reason we will be back.

Room Tip: Higher the better
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  • Stayed: June 2014, travelled as a couple
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Thank linkeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Resident Manager at TRYP Palma Bellver Hotel, responded to this reviewResponded 23 July 2014

Dear Linkeo,

Thanks you very much for your review. All of us at TRYP Bellver work every day to get a pleasant stay for our guests.

Best Regards,

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Reviewed 28 June 2014

A classic in Palma! Great location by the marina and relatively close to the city centre; bear in mind that this is not a beach hotel but more of a city break/corporate one.

I see lots of negative comments about the staff; I found all of them very pleasant and it is noticeable that they have worked there for a long time.

Breakfast is excellent, always served with local products. Pool bar is ok, but I think you have chosen a wrong hotel if you expect more from it. The lobby bar is, on the other hand, excellent.

I have been there on countless occasions and I am certainly not planning to choose a new hotel for my trips to Palma.

  • Stayed: June 2014, travelled on business
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Thank superclarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Director Residente at TRYP Palma Bellver Hotel, responded to this reviewResponded 18 July 2014

Dear Guest,

It is a pleasure for us to know that your stay at the TRYP Palma Bellver was an incredible experience.

We hope to have you back soon enjoying the TRYP Palma Bellver, your home in Palma de Mallorca.

Warm Regards,

Ignacio C

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Reviewed 26 June 2014

Spent a week at this hotel. Booked Junior Suite (1007) and a marina view room for our son. The Junior suite was very spacious but old fashioned and in need of luxuries. It had a front balcony and side balcony from the bedroom which looked over tatty buildings. Marina view is a must as is spectacular. Only a small minibar fridge. Expected more for the money we paid. No complimentary water apart from day 1. Bathroom has no walk in shower and is in need of a refurb. Staff were poor and not interested at all in us as guests. The pool was freezing and there were some 'Brits abroad' type guests who insisted on reserving sunbeds all day without using them and then returning late on to get the last rays of sunshine as they reserved the beds in the far corner which gets the last of the sun around 5.30ish. Smoking was an issue if you are a non-smoker.
Worst of all was the vile smell from the air conditioning. It smelled like the sewers and was so bad we were unable to use it at night which meant we spent some hot, uncomfortable nights. When you are paying over £1200 for the room for the week you expect to at least be able to use the air conditioning. We complained every day and only one member of staff was honest enough to say it was a problem throughout the hotel and admitted there was little could be done. We mentioned it at checkout - the male receptionist serving us could not have been less interested if he tried. No apology and no compensation for the discomfort experienced. He did not care about us - the service was so impersonal & he did not even ask how our stay had been. The 2 regular cleaning ladies we had were excellent and kept the room spic and span.
The air conditioning problem spoiled the week and we felt ripped off as we spent over 2400euros on rooms alone for 1 week. We would have hoped for some kind of service or personal touch.
The bar is lacking in atmosphere and as the pool bar closes at 6pm there is nowhere outdoors to sit and have a drink in the evening. We stayed at the Melia further down 3 years ago and did prefer the location of the Tryp Bellver as it is nearer to town. The hotel is not bad just not 4 star service/amenities.
Visit the Boat House bar/restaurant across the road for coffee and drinks as great place to people/boat watch.
We hired bikes and cycled all the way to Playa de Palma - the track is off the road and on the flat. A lovely way to pass a day, stopping off for lunch along the way. Palma is a wonderful city to explore.

  • Stayed: June 2014, travelled with family
    • Value
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Review collected in partnership with Melia Hotels International
3  Thank twoadultsoneteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, res at TRYP Palma Bellver Hotel, responded to this reviewResponded 18 July 2014

Dear Mr_Journey,

Thank you for sharing with us your experience in the TRYP Palma Bellver Hotel. It is really important for us to know how was your stay, because give our guest the best service is our most important commitment.

We are sorry if we did not meet your expectations. We take into account yours comments in order to prevent them and improve. We hope to have other opporttunity in order to make your next stay unforgettable.

Thank you very much again.

Regards from Palma de Mallorca,

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Reviewed 24 June 2014

I can't say I was frustrated about this hotel because you know what to expect from a big hotel chain (like Tryp), especially if you are going for a high demanded place like Palma de Mallorca. Tryp Bellver is very well located and from there you have easy access to most of the main city attractions (for the beaches, it is better to rent a car). However, you pay a high price for being in front of the Marine, and even more for a ocean (or boat??) view.
Hotel lobby looks very nice and seems to have been recently renovated, but I can't say the same about the rooms. Very old style, with old and dirty carpet, and a horrible smell coming from air conditioning and bathroom (sewer). You could feel it from the hall. Bed was very comfortable though.
For breakfast, make sure you have booked it upfront or staff will not let you in. You can expect 200 people eating at the same time, but I must say it was very well organized, clean and food was nice, can't complain.
In general it wasn't a bad experience at all, but I would try a different type of hotel if going to Mallorca again.

Room Tip: I've tried the premium room with ocean view since it was a special occasion. I really liked it.
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  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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1  Thank Claudia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Director Residente at TRYP Palma Bellver Hotel, responded to this reviewResponded 18 July 2014

Dear Guest,

Thank you for entrusting us with your comments which help us to improve our day-to-day customer service. Sorry if your stay did not turn out as you hoped it would.

We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

Sincerely,

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Reviewed 22 June 2014

This was our forth visit to this marvellously friendly City Centre Hotel and I'm almost sure that it won't be the last. The views of the Marina & Cathedral from our eighth floor room were stunning, the house keeping throughout the property was excellent and the breakfast is one of the best we have come across only beaten by the Melia Alicante.
We found the reception staff as usual to be friendly and helpful. Over the past few years they seem to have been working on improving the rooms and painting the outside of the property and moving to pool bar beside the pool! I think though it's time that they started on the Bar/Reception Area where some of the seating is in a poor condition and is looking a bit tired. But if you want a good reasonably priced hotel with a view and in a city centre give this one a try I don't think you'll be disappointed.

Stayed: June 2014, travelled with family
1  Thank deryck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ignacio C, Director Residente at TRYP Palma Bellver Hotel, responded to this reviewResponded 23 June 2014

Dear Guest,

On behalf of myself and all the staff of the TRYP Palma Bellver, I would like to thank you for having chosen us for your stay in Palma de Mallorca, as well as for taking the time to post your comments.

Thank you very much!

Yours fatithfully,

Ignacio C.

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Additional Information about TRYP Palma Bellver Hotel

Address: Paseo Maritimo 11, 07014 Palma de Mallorca, Majorca, Spain
Phone Number:
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in Palma de Mallorca
#28 Luxury Hotel in Palma de Mallorca
#30 Romantic Hotel in Palma de Mallorca
Price Range: £88 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TRYP Palma Bellver Hotel 4*
Number of rooms: 384
Official Description (provided by the hotel):
The TRYP Palma Bellver is located in the heart of the Paseo Maritimo seafront promenade and overlooks the Bay of Palma de Mallorca. Its strategic location in the heart of the city, its personalised service, and its excellent facilities make it the ideal choice for your stay in Mallorca. Near the hotel guests can visit the city's main attractions, such as the Cathedral, the Es Baluard museum of contemporary art, the historic Bellver Castle, as well as the city's main entertainment areas. TRYP Palma Bellver offers you the chance to discover the city's daytime and evening activities thanks to a location opposite the marina and just a few minutes walk from the trendy bars and restaurants and the major shopping areas. ... more   less 
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Also Known As:
Tryp Bellver Hotel Palma De Mallorca
Tryp Palma De Mallorca
Tryp Hotel Bellver
TRYP Palma Bellver Hotel Palma De Mallorca, Majorca

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