This hotel looks like a photo shoot but lacks when it comes to service and position . You have ugly views from your windows and when you walk outside , you are surrounded by very ordinary apartment blocks , not the lovely old city which is a 10-15 minute walk away.
The staff at the front desk were inconsistent . One was lovely , the rest didn't look like they were in any way keen to help you.
There is absolutely NO parking to be found anywhere near the hotel . The staff kept telling me that there was but I spent way too much precious holiday time trying to find parking and couldn't . They were unhelpful in this regard . So if you hire a car in Palma , think twice about staying here.
The rooftop pool is TINY as is the outdoor relaxation area ( only 4 chaises ) .
On a cheerier note, the breakfasts were lovely and the rooms were really beautiful - whoever did the fit out here , really has exquisite taste !!
- Official Description (provided by the hotel):
- The HM Balanguera Hotel is an urban 4-star hotel built in 2012. Its Mediterranean character and special design make it an attractive option for those seeking accommodation in the city of Palma de Mallorca. Its exceptional location, close to the city center, allows guests to reach the main attractions in a few minutes walk. Museums, historic buildings and shopping areas are easily reached without the need of a car. ... more less
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- Also Known As:
- HM Balanguera Palma De Mallorca, Majorca