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“Understated elegance” 5 of 5 bubbles
Review of Hotel Tres

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Hotel Tres
Ranked #15 of 73 Hotels in Palma de Mallorca
Certificate of Excellence
Gosport, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Understated elegance”
5 of 5 bubbles Reviewed 13 October 2013

Well, as returning guests, it was simply, yet again, just wonderful!
The welcome so friendly and genuine that you feel at home the moment you enter the tranquillity of the courtyard. The unfailingly helpful Tres team ensure that the atmosphere is more large country house than busy city centre hotel, making for a truly relaxing stay.
Breakfast eaten in the courtyard is a thoroughly enjoyable way to start the day with a good espresso and choice of hot or cold plates on offer along with delicious fresh bread and pastries, something to please all tastes and appetites! In fact it would be quite easy to sit there all day, but then the roof terrace with its stunning views and plunge pool beckons for the afternoon.

Thank you to all, and already looking forward to our next visit!!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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553 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 7 October 2013 via mobile

I've lost count of how many times we've been here, and our stay in September 2013 will not be our last. The location is convenient for shopping, beach, restaurants and sightseeing. The staff are friendly and very helpful (but not invading). Great breakfast. Lovely, stylish rooms. Rooftop terrace with beautiful views of the cathedral and old town. Cosy patio bar. Yes, we'll be back. Again. ;-)

Stayed September 2013, travelled as a couple
Helpful?
1 Thank HappyTraveller0171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Banbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 October 2013

The location of this hotel is great. Centred in the old town of Palma it's convenient for sightseeing, shopping and being close enough to walk there. This is a modern hotel and should have had lots to offer. Our room was a small space with furniture that looked the part but didn't follow through. The light on my wife's side was temperamental and worked when it decided to. The sink was a small space and I felt hemmed in when shaving. The double bed was the smallest double I've ever seen, we are used to a kingsize bed so had a problem adjusting to the lack of room. The staff were a bit non, not interested, not on the ball and not there for the customer, we felt rushed at breakfast with serious faced busy bodies rattling clean cutlery. This is a pricy hotel when compared to other European hotels we've stayed in. The extra's were not present and we missed them. Probably not stay again, unless of course the prices dropped considerably.

  • Stayed September 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank seventieskiddo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svenn R, General Manager at Hotel Tres, responded to this review, 7 October 2013
Thank you for your review of your stay at Hotel Tres. The location is ideal for both business and leisure travellers with immediate access to many of Palmas’s major sights. I am sorry to learn that you found the bed too small. Our double rooms have 2 different types of bedding. The twin rooms have 2 separate beds measuring 100 cm x 200 cm each, and the remaining double rooms have a king size bed measuring 180 cm x 200 cm. Next time you come, please let us know, so that we can make sure that you get a big enough bed. It’s a shame that you did not advise front desk about your bedside lamp, I am sure we could have fixed it. Please contact me and let me know what room you stayed in so I can check the various issues. I am also very keen to know what other services you felt were missing. My email address is svenn.rudow@hoteltres.com. Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 25 September 2013

We were a little nervous about this hotel. We had wanted to get into some of the slightly 'better' hotels, but they were all full. Hotel Tres seemed good but there was some dodgy reviews. For us, it was between this and the Puro. We're VERY glad we went to the Hotel Tres.
The location is unbeatable - we had a car (apparantly a big "no" in Palma) but the huge underground carpark is about 2 minutes' walk away.
Our room was great, good size, fantastic bathroom. We saw some other rooms being cleaned - our room had great ceiling heights, whereas others were really low (I'd have hated that), so I suggest requesting a room with high ceilings.
What makes the hotel is its roof terrace and plunge pool. That way you combine time in the city with a bit of late afternoon sunbathing/cooling down. The incredible views make you feel like you're part of the buzz of the city even when you're just chilling out.
The staff were GREAT (which is usually the make/break of a hotel). From the receptionists, to the bar staff and the manager, they surpassed expectations - and this is from a really picky Londoner!!! Nothing was too much trouble for them, including planning a mini road trip for us.
For not much more money you can get into a hotel that is probably significantly 'smarter' but these options weren't available to us. The rooms are a full price for what you get, but with the location, staff and roof terrace it's fair enough.
Oh, and in terms of style, the hotel is better than it looks on its website (it looks a bit Ikea on its website, but it's not!).

Room Tip: Ask for high ceilings.
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  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank HarryWallis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Svenn R, General Manager at Hotel Tres, responded to this review, 26 September 2013
Dear HarryWallis

Thank you for a really great review! Much apreciated. We are releasing an updated version of our webpage next week (hopefully), with brand new photos by Nando Esteva, so please check back. I hope you will like it. Hopefully it wont give you the IKEA-feeling (not that there is anything wrong with IKEA:-) ) Hope to see you soon again!

Best regards, Svenn Rudow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portsmouth
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 September 2013

Just back from our second stay at Hotel Tres and had a wonderful time. Excellent location, comfortable rooms, friendly staff and lovely roof terrace with amazing views of Palma. Will definitely be back.

  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ursula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 12 September 2013

Once again, the terrific management staff of this hotel deliver great results. Dimas and team could not have been more professional and delightful. I arrived before the room was ready and got treated very kindly. Our junior suite in the old building was a little more expensive than I had hoped but delivered all we wanted : a great birthday experience for my best friend for the fourth year running! The welcome fizz was, well, welcome and we spent a wonderful afternoon and early evening by the rooftop pool - what a great view of Palma!

Breakfast is stunning. We cannot understand how people can complain! Everything is fresh and delicious. We balked at the cava for breakfast but noticed that our Norwegian neighbours were going for it big time! Holiday!!

Room Tip: Go for the old building if you can stretch to it. Make sure you use the rooftop terraces - there ar...
See more room tips
  • Stayed September 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BGPLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

Such a great hotel, like a hidden gem in old town Palma. Perfect facilities except the swimming pool, it could have been bigger. However the walk to the sea from the hotel is short.
Breakfast could not have been better with an array of food to choose from. Love the courtyard, peaceful and quiet.
This is my second visit to this hotel and will certainly be back.

  • Stayed September 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jannicke0903
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Tres

Property: Hotel Tres
Address: Calle Apuntadors 3, 07012 Palma de Mallorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Palma de Mallorca
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Palma de Mallorca
#7 Family Hotel in Palma de Mallorca
#15 Luxury Hotel in Palma de Mallorca
#25 Romantic Hotel in Palma de Mallorca
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hotel Tres 4.5*
Number of rooms: 41
Reservation Options:
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Also Known As:
Tres Hotel Palma De Mallorca
Hotel Tres Palma De Mallorca, Majorca

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