This review is not referring to the food at the Piccola which is as good as ever (especially the spaghetti vongole ).
It is aimed at the maitre'd (meeter and greeter) and table staff who really need taking to task on attitude.
Firstly on my many visits to this restaurant over the last six years I have found the above to be excellent...........NOT ANYMORE THEY ARE JUST RUDE AND UNDERTRAINED.
On arrival we were pointed towards an outside table,on requesting to be seated inside (more comfortable and away from the outside traffic noise) the arrogant young lady showed us to a table outside the toilets.On voicing my displeasure I then chose my own table -Please note the restuarant was not full and very few tables had reserved signs.On doing this she "tutted" and muttered something unintelligible-we really should have walked out then!!!
As I've stated above our food was good (as always) and the waiter was adequate if not a touch surly in manner.On receiving the bill we were overcharged and given the incorrect change,truly amazing as everything is automated.On pointing this out the error was corrected,but with little apology.
Will we be going back............not in this lifetime,Palma has too many excellent places to eat where they actually don't see the customers as a nuisance.
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