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“They need to retrain staff !!!!”
Review of Piccola Italia

Piccola Italia
Ranked #1,292 of 2,320 Restaurants in Palma de Mallorca
Price range: US$0 - US$29
Cuisines: Italian
Dining options: Breakfast, After-hours, Reservations
Restaurant details
Dining options: Breakfast, After-hours, Reservations
Reviewed 6 May 2014

This review is not referring to the food at the Piccola which is as good as ever (especially the spaghetti vongole ).
It is aimed at the maitre'd (meeter and greeter) and table staff who really need taking to task on attitude.
Firstly on my many visits to this restaurant over the last six years I have found the above to be excellent...........NOT ANYMORE THEY ARE JUST RUDE AND UNDERTRAINED.
On arrival we were pointed towards an outside table,on requesting to be seated inside (more comfortable and away from the outside traffic noise) the arrogant young lady showed us to a table outside the toilets.On voicing my displeasure I then chose my own table -Please note the restuarant was not full and very few tables had reserved signs.On doing this she "tutted" and muttered something unintelligible-we really should have walked out then!!!
As I've stated above our food was good (as always) and the waiter was adequate if not a touch surly in manner.On receiving the bill we were overcharged and given the incorrect change,truly amazing as everything is automated.On pointing this out the error was corrected,but with little apology.
Will we be going back............not in this lifetime,Palma has too many excellent places to eat where they actually don't see the customers as a nuisance.

    • Value
    • Atmosphere
    • Service
    • Food
Thank gilbi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 20 April 2014

A great Italian Restaurant in Palma de Majorca an excellent menu Pasta made in the Restaurant while you eat, it's had some different reviews. We ate there three times during our recent visit. Pizza very good, pasta light and very well cooked take a look at any sea food dish well worth it. Staff were very good and attentive, although staff were being trained it did not affect any visit we had.

    • Value
    • Atmosphere
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    • Food
Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014 via mobile

Stumbled across piccola italia road side and covered eating excellent food and friendly staff have now eaten there twice during our visit highly recommend sea food and pasta excellent well worth a visit watch your pasta being made on site
S

Thank Simon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

We had two meals at this wnderful restaurant, thank you to Leandro and Christina, for making our meals so pleasurable, the food, the banter, unbelievable.

1  Thank Daolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2014 via mobile

Nice place good service in English too. Good pasta, salads and desserts exellent cheesecake.
We can eat anytime again there.

Thank Päivi V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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