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“Staff amazing, great for special diets”
5 of 5 bubbles Review of Port Ciutadella

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Port Ciutadella
Ranked #2 of 57 Hotels in Ciutadella
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Staff amazing, great for special diets”
5 of 5 bubbles Reviewed 30 January 2014 via mobile

We stayed here in August 2013, myself, husband and one year old. We wanted a hotel with good food, a nice quiet environment not full of kids and no fighting for sun loungers! We were not disappointed. I emailed in advance to say I suffered from coeliac disease and got a reply within a day to say they had GF options such as bread and pasta. Every meal they brought me gluten free options kept separate from the main buffet, the chef also went through ingredients in various dishes and knew exactly what I could and couldn't eat. Fab! Room was lovely, huge space by wardrobes and quiet on evenings, great for our sleeping baby. Pool lovely area, plenty of shade and loungers and at any time of day you could pop out and get a lounger. Lovely walk into main centre, very pretty and relaxed. Would definitely return, a gem, great find.

Stayed August 2013, travelled with family
Helpful?
6 Thank sarahm80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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724 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (206)
Date | Rating
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English first
Doncaster, United Kingdom
Level Contributor
83 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 2 November 2013

Just popped in to have a look see as we passed . it has a very impressive waterfront location and looked lovely. They were closing that day but were kind enough to give us a quick look at one of the suites and the pool area.
I thought the design was very modern ..like ikea abit, but the suites overlooking the sea looked fab ..the pool area looked great also. They told me they didnt receive a lot of families even though children were welcome...it looked very serene and relaxing..but obv no kids club or anything. very much an adults place i think.
We would possibly stay there another time ..depends on price. i didnt dare ask but sure it will be on the website. Upmarket and deservedly so.

Room Tip: Front suite over looking the sea
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  • Stayed October 2013, travelled as a couple
    • Location
    • Rooms
Helpful?
5 Thank gemxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Towcester, United Kingdom
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 26 October 2013

We have just returned from an excellent weeks holiday in Menorca. We stayed in Ciutadella at the Port Ciutadella, we had not originally booked this hotel but were transferred there when the hotel we had booked closed early for the season. The Port Ciutadella is an excellent hotel by a small inlet only 10 minutes walk from the city centre.

I can't praise this hotel enough, everything about our stay there was first class, from the friendly service provided by the staff, particularly the team in the restaurant and bar. Our room, we had a junior suite, was spacious and clean and the balcony overlooked the inlet, the beds were firm, just how we like them.

The breakfast and dinner buffets were always well stocked and the quality of the food was excellent

Well done Hotel Port Ciutadella, I would certainly recommend this hotel

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank Towcestrian_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnsley, United Kingdom
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 24 October 2013

Had a very good stay at the Port Ciutadella and could not fault any aspect of our stay there.
Liked every part of the place and the staff members could not have been more helpful and pleasant.
Food - we had plenty of choice, was well presented and the restaurant a nice place to eat and experience, again could not fault.
A very relaxed place and near to Ciutadella which is a nice place to go to.
Would recommend Port Ciutadella and Ciutadella to anyone for a relaxing stay.
Enjoy!

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Shafton2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingSeth, Director de Relaciones con Clientes at Port Ciutadella, responded to this review, 25 October 2013
Hotel Port Ciutadella would like to thank you for your kind words regarding your visit to the Hotel.

We are very glad that you have enjoyed your holiday with us and that our staff has done a good work, all the team is always very happy to find out about all these comments.

We hope to be able to welcome you again some time.

Thank you very much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sheffield, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 19 October 2013

This hotel is in an excellent location, in a new area of town within 10 minutes walk of the old town and if you want to walk further to beach areas, about 45 minutes will take you to either Santandria or Calla Blanes: both worth the walk. The hotel is modern with very spacious rooms, excellently appointed and with access to UK TV channels. We enjoyed in particular the breakfast, the excellent snack lunch menu and, for a hotel, the very reasonable bar prices. We found staff helpful, friendly and accommodating and we would definitely return here.

Room Tip: From what we could gather, most rooms offer very similar standards. They are spacious and well appo...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kevin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketingSeth, Director de Relaciones con Clientes at Port Ciutadella, responded to this review, 25 October 2013
Hotel Port Ciutadella would like to thank you for your kind words regarding your visit to the Hotel.

We are very glad that you have enjoyed your holiday with us and that our staff has done a good work, all the team is always very happy to find out about all these comments.

We hope to be able to welcome you again some time.

Thank you very much!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 October 2013 via mobile

Just got back from a lovely week in Menorca and stayed at this hotel. And what a lovely stay we had. We barely spent much time at the hotel but when we did we spent it by the poolside and ate at the snack bar twice lovely food

Also customer service was excellent. The receptionists were most helpful when it came to booking tours for us and telling us how to get into town - thank you Nan, and the other lovely lady who I am afraid i do not remember the name of - most helpful.

One thing for future visitors to keep in mind - bring your own towel for pool use - unless you dont mind paying a small deposit to rent a towel while staying at the hotel. Apart from that, lovely hotel.

Stayed October 2013, travelled with family
Helpful?
1 Thank Travel-Uk-er
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wirral
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 12 October 2013

Just got back from this hotel, with my parents. Was very disappointed, staff were polite, but not friendly, and not interested in their guests. The barman served an inferior brandy to my father, and thought he would get away with it, when asked, he replied that the Magno had run out, so gave him an inferior one,rather than asking him would he like another, thinking we wouldn't know!!!! The breakfast buffet looked nice, but all the food is uncovered so the flies could land on any of it. Our room was nice and clean, but bits kept falling off the jets of the bath, and showed it wasnt as clean as it should have been. Our view was one of back streets, we asked if we could upgrade and were offered a smaller room, and an extra 30 euros per day. So we declined. There were plenty of beds round the pool, but the pool though clean was icy cold. We love Menorca, and usually stay in Cala n bosch, thats where we will return.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WirralTrucker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Port Ciutadella

Property: Port Ciutadella
Address: Paseo Maritim 36, 07760 Ciutadella, Minorca, Spain
Region: Spain > Balearic Islands > Minorca > Ciutadella
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Ciutadella
#2 Luxury Hotel in Ciutadella
#2 Spa Hotel in Ciutadella
#5 Romantic Hotel in Ciutadella
#7 Family Hotel in Ciutadella
Price Range (Based on Average Rates): £
Hotel Class:4 star — Port Ciutadella 4*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotelopia, Odigeo, LoveHolidays, TravelUp, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Port Ciutadella reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Port Ciutadella Hotel Ciudadella
Port Ciutadella Ciudadela
Hotel Port Ciutadella
Port Ciutadella Spain/Minorca

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