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Sercotel Cristina Las Palmas
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    Reviews (527)
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    All reviewspool areaa sea view roomsmall gymno coffee tea making facilitieslas palmasfresh orange juicean early flightlocation is greatfood for breakfasthotel facilitieswell located hoteloverlooking the beachbuilding worklots of places to eatbreakfast room isnice poolfamily room
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    143 - 148 of 527 reviews
    Reviewed 22 November 2013 via mobile

    The hotel is well situated and it is it's only advantage. Main disadvantages are: lack of outside terrace on ground floor, no internet in the rooms, hotel reception is like hospital interior - very "loudy", parking area like from horror film. Even reception service should be changed: I was welcomed by 2 older women definitely not looking and behaving like 5* hotel crew and one of them was ill - trying to stop nose flow (what was really aweful) so it could happen that You are coming for vacation and immediately You can not enjoy because of being affected by flu or cold or whatever. Hotel is acceptable for 1 night stay.

    Stayed: November 2013, travelled on business
    Thank JacekBJ
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 11 November 2013

    Hotel Cristina Las Palmas, Gran Canaria is very well situated in town and out to the Canteras Beach. We had a room with a view over the beach and sea which we enjoyed. The room was nice, but not very spacious. We had our grandchild with us and went to the beach every day, so sand in the room had to be clean every day as well, and was. The breakfast was fine. The staff friendly and helpfull. The weather was most of the time with some overcast so I did not use the pool area which was on a nice deck. The pool water was too cold for me. The hotel present itself as 5 stars, that was not my impression, I would judge it to a good 4 stars. A hotel I would like to return to.

    When we got to our room the first day we had problems with the internet, but when it eventual worked it was fast. Also the telephone, the safe and the fridge did not work. We got it fixed, but it is not nice to get to a hotel where important equipment does not work.

    • Stayed: November 2013, travelled with family
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    Thank Finn T
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 6 November 2013

    This hotel is OK, but it's not really worthy of 5*. We have nothing particular to complain about, the hotel is just a bit tired that's all. It's on a really busy street, it's hard to find the dungeon of an underground car park, and you'll end up driving around in circles. Make sure you get an ocean view, it's lovely - the other side of the hotel really isn't. Location is great, you are on a very busy seafront promenade with a wide variety of restaurants and bars.

    Room Tip: Must have sea view
    • Stayed: November 2013, travelled as a couple
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    Thank Carl_From_Brighton
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 20 September 2013

    Good location in front of the beach right across the pedestrian street, the room needed maintenance work (bathroom cracked tiles, loose towel hook, loose socket...) and had worn out carpet. The breakfast was regular and the staff friedly.
    During the six days that I stayed at the hotel the swimming pool was closed for maintenance and the mail that I sent complain about this fact was automatically sent back with the message that the mail box is full.
    Definitely not what is expected from a 5 star hotel.

    Room Tip: Ask for a room with a sea view or you will get one to old buildings and neighbors windows (streets are narrow) right across the back and side streets.
    • Stayed: September 2013, travelled solo
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    2  Thank A S
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
    Reviewed 2 August 2013

    First impressions are of a large hotel adjacent to the beach/boardwalk.The reception area is tired looking and somewhat lacklustre with lifts to match. The room itself was a good size, modern and bright with a balcony - although i felt that it was a cross between Ikea and Easyjet in styling - it needed something to break up the starkness of the room, even just a picture would do it! It was very clean with a good selection of shampoos/soaps etc. The downside was a very poor air con that barely worked (the same in many rooms i discovered) and the other down side was Wifi was very hit and miss (mostly miss) although a cable connection is available. Breakfast was excellent with a great choice of items. Not a 5 star hotel for me.

    Room Tip: a room over looking the beach (front) is preferable to looking at an office block (rear)
    • Stayed: July 2013, travelled on business
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    1  Thank Julian_T2
    This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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