Stayed here for a week with my partner, we were given a twin bedded room despite booking a double room. Staff stated that they did not have any doubles available despite the hotel being very quiet all week.The staff had tried to take the money out of my account before we had even seen our room or given the keys. Staff were very rude answering the phone on several occasions whilst checking us into our room. On another occasion a member of Staff sighed when we asked a question about our taxi pick up time. The room was very clean and nicely decorated. Excellent location however the hotel restaurant and bar very very quiet! Plenty of very nice restaurants and bars outside the hotel for breakfast, dinner etc.
- Official Description (provided by the hotel):
- Situated on the shores of Las Canteras Beach with direct access to endless local attractions is the four-star NH Imperial Playa. ... more less
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- Also Known As:
- Nh Imperial Playa Hotel Las Palmas De Gran Canaria
- NH Imperial Playa Gran Canaria/Las Palmas De Gran Canaria