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“Relaxing place !!” 4 of 5 bubbles
Review of Arrecife Gran Hotel

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Arrecife Gran Hotel
Ranked #1 of 9 Hotels in Arrecife
Certificate of Excellence
London, United Kingdom
Level Contributor
42 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Relaxing place !!”
4 of 5 bubbles Reviewed 22 July 2014

I booked this package with Expedia and paid extra for sea view. Upon arrival we were told that room is not ready but we have a suite which is nice. We were there only for 5 nights and tired so took that offer. Room 1107 which was a lovely suite with extra room for sitting room and the view from our bed was still amazing. We could see the park and sea. Just did not have full sea view that did not bother us. Room was very clean and as good as 5***** until we noticed that a/c was not working. Customer service is very slow. That evening we got an engineer who said this is not repairable. We asked to move but were told not tonight we are fully booked. Tomorrow if possible they will try!! We suffered the heat that night with noise from main road being a Saturday night till early hours of morning. Next day when we again asked to be moved we were told they will send an experience engineer! Why could that not do that on previous day? It was bit better than previous day and the manager who was looking after us said there is no guarantee that it will be any better if we were moved. Now we had no confidence and decided to say put then waste time. We kept our windows open which gave wonderful breeze as the weather was cooler but not cold. The noise too had got better as Saturday is the busy time or we got use to the noise. However the room was very comfortable and perfect.
Breakfast was also very good and plenty to choose from. But the buffet dinner in the evening had not one vegetarian dish and they did not offer to make anything for us either, so we opted out of the idea of HB. The pool area is not big enough and it wasn't even busy period. The beach is only few steps away and beautiful however there were not deck chairs or umbrella. You have to go further toward Puerta de Carmen. Which also has variety and choices of restaurant. Very lively street to spend your evening. Its only 20 minutes on bus ride which you can pick up at the end of the promenade from this hotel. Services are frequent except check timing for the weekend. We hired bikes for 2 days and that was wonderful on the sea cost which has wide roads just for pedestrians and cycle route. Its easy ride even for beginners. We cycled from Arrecife to Puerto de carmen and back. Please try this if you can cycle but don't have confidence on main road. I would definitely go back to this hotel.

Room Tip: Must hire bike and cycle the route from This hotel to Puerto de Carmen. Amazing ride!
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  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Ganesh18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (394)
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English first
Belfast, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 July 2014

My wife and I have just returned from a 10 day stay here booked thru Secret Escapes. All in all a very highly enjoyable all round experience. Car hire ( Auto Reisen ) and parking below hotel a great deal and easily organised. Suites with the most glorious views and very pleasant staff who will go out of their way to enquire each day if everything is satisfactory or if there is anything they can do to help. A special meal in the amazing Alta Mar restaurant was unfortunately not too the standard expected with a poor quality starter of lobster salad and an undercooked and cold grilled turbot main. At a 50% discount this was still poor value however it must be said that it was by comparison to what is referred to as a buffet half board deal. This is anything but a "buffet" as it was the most fantastic offer of fresh and cooked meats, salads, vegetables, fruits and pastries. The show cooking of omelettes for breakfast and meats and fish in the evening was wonderful. The staff very friendly under the watchful eye of the General Manager who appears and helps at the buffet to ensure smooth running and the incomparable Sr. Juan Carlos - a wonderful host and Maitre D. Nice pool and pool bar area and a great spa. Very hard to fault and excellent value for money.

Room Tip: Suites overlooking the bay !
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank johnthefisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rome, Italy
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 21 July 2014

Wonderful seaview, nice staff and beautiful suite. The hotel is in a skycraper and I suggest you to book a room with sea view in the highest floor available. It is easy to find this Hotel in Arrecife, it is the only skycraper in the area! There is also a wonderful restaurant with a romantic view (and with nice staff), a comfortable Spa and a relaxing pool.

  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank AresQuant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Florence, Italy
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed 16 July 2014

Nothing spectacular.But very good. Expected a bit more, as this is actually the best hotel in the city. The view is nice. The room was good, clean and very big, the windows are large and we had a cityview wich anyway was very beautiful(we've been there for 4 days).Spa is good. Well, nothing bad, but everything looks a bit old-style even if you can see it was built not very long ago. The price is very ok, so I think it's fair deal.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kushnarova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
england
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

We booked to go to Lanzarote as we wanted a change from a 4 star hotel in Ibiza and had never been to this island before, we are very glad we made the change to the 5 star in Arrecife.
The views from our room were amazing and we cannot fault the friendliness of all the staff including the lovely woman on reception who showed me up to the "fuego" suite on the 16th floor so I could see how the other half live!! (Quite frankly for two people that size room is obscene unless you don't like the person you travelled with!)
Alejandro on the pool bar is possibly the most well informed barman on the island and thanks to him we have now got to search for a bottle of "mombasa" for our cabinet at home (expensive over here and some gin goblets to drink it from!!)
All the food we tried at breakfast and evening buffet was great, there are themed nights through the week which offer a good variety and we also had lunch at the pool bar during the day which offers a specials menu which changes everyday and you can see the chef working right next to the bar.
The last night was our wedding anniversary so we chose to eat at the a la carte restaurant on the 17th floor which was superb and of a quality that would rival one of the very expensive restaurants in London.
We would definitely recommend this hotel to anyone who wants to really relax on holiday as it is away from the "touristy" areas and offers great value for money.

Room Tip: Book a room higher up as the views are great to wake up to in the morning.
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank discocandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
avidtripper2
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

This was our third time at the hotel so obviously we like it there but had not been in Summer time before but as always we had a warm welcome and the staff were always helpful and polite despite the language barrier. Jose on reception was particularly delightful. We had been offered an upgrade prior to our visit but when we arrived they had no record of it but within a couple of minutes it was sorted and complimentary champagne and fruit was sent to our suite.
Breakfast had so much choice that we could have eaten different meals every day and everything was restocked and the staff were super efficient.
The linen and towels were super clean and the maids were so unobtrusive that even if we were still in the room they would always offer to come back.
The bathroom was well stocked with toiletries and the shower was great to wash away the sand from the beach only a few steps away.
On the first weekend there was a music festival, perhaps some guests might not have enjoyed it but it was a great night and even though we are well past rave stage we stayed up till 3.30am enjoying the atmosphere.
The hotel is making improvements to some areas at the moment and its clear that investment is made into all areas as each time little things change such as new chairs and more 4 poster poolside beds to name just a couple of things we noticed.
We would recommend the hotel to anyone looking for a luxury hotel with a relaxed feel and we definitely hope to go back later this year before Winter sets in here in the UK.
Some people have little niggles but I think the hotel deserves every one of its 5 stars!

Room Tip: Ask for a seaview room if possible but all the rooms are so nice that even a view over the street an...
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank avidtripper2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 11 July 2014

The hotel in itself is billed as 5 star which is definitely not the case. It's 4 star at best. Very old fashioned and no 4-5 star services such as concierge, true lounge area, pay per view TV (only 2 UK channels) and the rooms aren't properly cleaned each day (only the beds made). The breakfast buffet was good and the staff friendly however the food in all other areas really isn't great. It is quite well located however worth noting that Arrecife is very very quiet and you need to travel to a decent beach - the one next to the hotel is next to the main road and has no sun loungers etc. That said, the bus station is only down the road so it's easy enough to travel to the better beaches. The spa never had enough staff so whilst it looks nice it's really difficult to get an appointment

  • Stayed June 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank CiaraF F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Arrecife Gran Hotel

Property: Arrecife Gran Hotel
Address: Parque Islas Canarias | Arrecife de Lanzarote, 35500 Arrecife, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Arrecife
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 9 Hotels in Arrecife
Price Range (Based on Average Rates): £
Hotel Class:5 star — Arrecife Gran Hotel 5*
Number of rooms: 160
Official Description (provided by the hotel):
The Arrecife Gran Hotel & Spa is the only 5 star hotel which is situated next to one of the biggest white beaches of Lanzarote.Ideal to spend an unforgettable vacation full of relaxation and tranquillity. It offers in its 17th floors 26 standard rooms, 26 rooms with sea view, 104 suites with sea view an 4 Imperial Suites on the 16th floor with extensive sea views. Fantastic and spacious rooms with excellent views over the sea and the beach, El Reducto beach.All rooms are equipped with the following: •Internet connection/ WIFI•Satellite television•Bureau •Mini bar•Safe deposit box•Air conditioning •Telephone in sleeping room and bathroom Attention to detail is present throughout. They combine exclusive decoration, sophisticated amenities and an excellent service. ... more   less 
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Also Known As:
Arrecife Gran Hotel Lanzarote

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